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Meet the Author

M Cheryl Harkins
Meet M Cheryl
Cheryl is a Talent Development Consultant with more than a decade of experience in sourcing, qualifying, interviewing, testing, onboarding, and training for positions in business process outsourcing, contact centers, marketing, web development, and more. She has created multiple recruitment evaluation tools such as interview rubrics and call simulation decks.

Currently, she wears many hats: as a business development project manager for a large internet service provider, as well as a content manager for a boutique marketing firm.
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