Cindy's Feedback

This is a very important attribute. Can you give an example so the interviewer can picture this quality in action?

Marcie's Feedback

You offer several great relationship-building strategies in your reply. Consider building out your answer a bit more. See below for an example:

I think that it's highly important to maintain great working relationships with my colleagues, clients, and others. This helps me to perform my job more effectively. To develop great relationships I always try to be as genuine as I can so people know who I am and what they can expect from me. I also pride myself on helping others whenever needed. Having a reputation of being dependable and helpful is beneficial to my relationships with others. In addition, I always aim to be a great role model for the people coming up behind me by demonstrating integrity and a willingness to be a team player. All of these strategies have helped me to build amazing relationships with the people around me, and I look forward to doing the same at UnitedHealth Group.

Kevin's Feedback

Respect and positivity are certainly key components to building strong workplace relationships. Listening to someone while they speak, treating someone with respect and smiling and maintaining positivity are traits you want to exhibit when interacting with anyone. But in the scope of the interview, this doesn’t necessarily exhibit an above-and-beyond ethic. In fact, it is the bare minimum. Anything less would be a fail. You can deepen your answer by sharing how you would support a collaborative atmosphere through things like clear communication, supporting team members as needed, accepting/providing constructive feedback, helping to resolve conflict appropriately, and showing you’re trustworthy and reliable by delivering high-quality work that ensures company and team objectives are met.

Whenever I’m getting to know someone, I’ll ask a lot of questions. I’ll ask them about themselves, ask them for advice in the workplace, ask for their opinions and insights, and do everything I can to show an interest in them. If they are forthright and open, I will actively listen and remember what they’ve told me. If they mentioned they're going to a concert that night, I’ll show an active interest in them by following up by asking how they enjoyed the concert the next day. If they are more introverted and not chatty, I’ll adapt my communication style to theirs, and relate to them any way I can, according to their nature. I always carry my positive attitude with me wherever I go. I am happy-go-lucky to the core, and everybody wants to be around me because I am a bright person by nature, and I use this gift to brighten everyone’s day wherever I can. I am a people person, through and through.

Marcie's Feedback

Nice! Taking notes about the personal likes and dislikes of clients, etc., is definitely a great strategy to implement when building strong relationships. You might also mention being knowledgeable about your company's products so you can address customer pain points and so they know they can depend on you as a valuable resource. Also, if you can talk about a time when you built a strong relationship at work, this will further strengthen your response. Great job!

Marcie's Feedback

Nice! Being respectful, positive, genuine, helpful, dependable, and a great role model are all exceptional ways to build strong working relationships. Is there a relationship that you can talk about that you developed during a previous job? This would support all of the assertions you've made and make your answer even more powerful. Great job!

Marcie's Feedback

You're right - communication is key. Can you talk about a time when you built trust and a meaningful relationship with a customer, coworker, or vendor? You mentioned some of the ways you would do this in a general sense; talk the interviewer through this with specifics to make your answer impactful and memorable. Great job!