UnitedHealth Group Interview Questions
Go Back1. We seek to hire individuals who embrace integrity, which is one of our company's values. When have you demonstrate integrity on the job?
2. Have you ever had to go above and beyond the call of duty on the job in the past? What do you think are some ways team members at UnitedHealth Group do this?
3. How would you be able to handle the day-to-day stresses that come with working here?
4. Working at UnitedHealth Group, there are many emotions that staff can experience in a day. Have your emotions ever been in the way of your productivity on the job?
5. How would you describe the personality that you would bring to our team?
6. If hired here, how can we keep you motivated and engaged, even on the days when you feel your work goes unnoticed?
7. At UnitedHealth Group, we believe in continuous feedback from our members, customers, and network of providers. Tell me about a time you received constructive feedback on the job. What did you do after hearing this?
8. In order to work here, you must be able to pass a criminal background check. Will you consent to a full background check upon hire?
9. What do you know about UnitedHealth Group and what have you learned so far in this interview?
10. Tell me about yourself.
11. Why do you want to work for UnitedHealth Group?
12. If you were hired today, what would you want to accomplish first in your initial days on the job?
13. W have many positions where employees work remotely for a majority of the time. This is one of those roles. How would you be successful in your home office if hired for this position?
14. Why do you think you will be successful in this role?
15. What role would you be most comfortable taking on as part of the team here?
16. What are your weaknesses?
17. Why should we hire you?
18. If hired, would you prefer to work individually or in a team-based position?
19. Our diverse workforce helps us live our mission to improve care for the members we serve. What experience do you have working in a culturally diverse environment?
20. Our company supports a healthy work-life balance for all employees. How do you balance life and work?
21. We seek to hire individuals who have ambitions of growing their career. Where do you see yourself in 3-5 years?
22. If you could expand your knowledge and expertise in any area of your field, which would you choose?
23. What is your patient or client care philosophy?
24. How has your education and training prepared you for this role?
25. Shifting regulations make our industry ever-changing. How will you keep up to date with new laws, rules, or legislation that impact your field?
26. When have you shown a willingness to learn a new method or new approach to solving a problem?
27. How would you rate the communication skills you would bring to the UnitedHealth Group team?
28. Why do you think going above and beyond in our work here is important?
29. The health insurance industry is very complex. All of our positions require strong organizational skills and attention to detail. How do you ensure that your work is properly organized and highly accurate?
30. Talk about a time where you took an existing process and used your own creativity to make it better. What did you learn in this situation that you can bring to the team?
31. We strive to delight our customers. Give an example of a time when you brought joy to a customer in a previous role.
32. Have you ever made a critical mistake while on the job? How did you handle the situation and why would this approach be vital here?
33. Tell me about a time you dealt with an unhappy customer or patient. How did you handle the situation and what was the outcome?
34. Have you ever disagreed with direction you received from your manager? What did you do and what was the outcome?
35. We seek to hire those with strong problem-solving skills. When were you able to successfully resolve a problem in the workplace?
36. Think about a difficult boss or colleague you've had during your career. What made them difficult to work with and how did you successfully interact with this person?
37. We take pride in our great relationships with clients, vendors, coworkers, and patients. What are strategies you use to develop great relationships with the people you work with?