Progressive Mock Interview
Practice 40 Progressive interview questions covering insurance expertise, customer scenarios, and company culture fit.
Question 14 of 40
Have you ever worked in a cross-functional environment?
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Jaymie Payne is passionate about talent acquistion and has nine years of experience in corporate and healthcare recruitment.
If you work for a larger company, you may be asked to work on a project with teams from another department. Your ability to work with cross-functional teams will be a significant asset to your potential employer, especially if they are a larger organization like Progressive.
Maybe you headed a project that required you to collaborate with the members of the engineering and sales teams. You may have had the opportunity to organize a company-wide volunteer activity or team-building exercise. Share any challenges that came up and what you learned from the experience.
Kimberly is a freelance writer and editor with a decade of experience in the education field, including her time as a pre-kindergarten teacher.
"I am regularly exposed to cross-functional teamwork in my current position. A cross-functional team project can be very successful if expectations are communicated clearly from the beginning. I go into these projects with an understanding that everyone has their own strengths and limitations based on their expertise and job function."
Jaymie Payne is passionate about talent acquistion and has nine years of experience in corporate and healthcare recruitment.
"I have worked in a cross-functional setting for many years. Primarily with the HR department and the Accounting department. Clear communication is key when collaborating with different teams. Clarity in expectations is of huge importance."
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Jaymie
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Anonymous Answer
As an IT manager, I have worked with cross-functional teams for over 12 years. In my current role, I collaborate with the system solutions group, EDW group, AI teams, and reporting teams. I will have weekly meetings with my requirements with these teams, come up with project plans, and request the resources accordingly. Planning with clear objectives always helped me to enjoy the cross-platform.
Marcie's Feedback
Excellent! Citing the various teams that you work with is extremely effective. It shows you are collaborative and open to discussing topics with people from varying professional backgrounds. Your experience in this area will likely please the interviewer. Good job!
Anonymous Answer
Good Communication is key when working with different teams. Communication about Expectations is important as well.
Jaymie's Feedback
Good start! Can you give more insight into the type of team or industry and the role that you played?
Anonymous Answer
Yes, specifically at __________. I became the lead Esthetician and often collaborated with the leads of other departments such as Hair, Massage, Nails, Front Desk, and Back Office to pitch specials, increase sales, suggest new products and services, and even teach about my successful techniques for sales and client retention. We all had different areas of expertise and it was wonderful being able to share ideas and learn from everyone.
Jaymie's Feedback
Teamwork and collaboration are a focus at Progressive, so the interviewer wants to know that you can work well with other departments to achieve common goals. Your example is specific and helps the interviewer understand your experience and the role you played. Good job!
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