How do you provide feedback to your employees?
"I typically provide feedback in a one-on-one setting and in real-time. If there is an issue or concern, I go directly to that employee to address it face to face versus sending an email, instant message, or worse, waiting until their quarterly reviews. I always give specific examples in my feedback and take the emotion out. For example, 'I feel like you're always late' would not be appropriate. I would document the days and times the employee was late, use those examples in my feedback, and review the attendance policy and expectations.
I like my team members to know how they are performing at all times, and I never want anyone to be blind-sided in a performance review. I firmly believe in providing feedback (both positive and constructive) timely and allowing the employee to ask questions."
"I provide feedback in various ways. I prefer face-to-face or virtual one-on-one settings to discuss feedback, and then I follow up with an email recap of what we've discussed and the expectations, if applicable. I also use instant messenger where appropriate and share feedback in larger team meetings. It's equally important to celebrate the wins and provide positive and constructive feedback."
If you are applying for a leadership position at Progressive, you may encounter this question. To be an effective leader, you must provide employees with positive and constructive feedback. Consider times when you had to demonstrate empathy or handle a situation delicately. Give examples of techniques you use to deliver feedback and give examples where possible.
Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.
Anonymous Answer
I provide feedback in various ways. I prefer face-to-face or virtual one-on-one settings to discuss feedback, and then I follow up with an email recap of what we've discussed and the expectations, if applicable. I also use instant messenger where appropriate and share feedback in larger team meetings. It's equally important to celebrate the wins and provide positive and constructive feedback.
Marcie's Feedback
Excellent! This is a strong response that clearly describes your methods of providing feedback (all of which sound great - especially the email recap!) Good job.
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