One of Progressive's core values is integrity. How do you demonstrate integrity in the workplace?
Integrity is number one on Progressive's core value list. This question allows the interviewer to discover more about your character. It's not uncommon for ethical dilemmas in the workplace to come up from time to time, so speak openly about any relevant experiences you've had. Think carefully about your answer, as it will leave a strong impression. Demonstrate your ability to follow a company policy for this type of issue and your commitment to honesty, integrity, and loyalty to your organization.
Show examples of how you've "done the right thing," even when it may have cost you personally or professionally. Demonstrate how you bring honesty and fairness to the team and how you have been a good role model to others.
"I always do the right thing, even when no one is looking. In my last position, I was responsible for the cash deposit daily, and in the four years I worked at the company, there was never a discrepancy. There were many opportunities to take money out of the drawer or falsify records, and I was always honest and did what was right. I best show my integrity by being a consistently reliable employee."
"I interact with 20-30 customers through the call center daily, and I see each ticket through to the end. There are many ways to reroute the customer to someone else and many opportunities to tell the customer what they want to hear while not taking appropriate action on the backend, and I have never done either. I pride myself on always being honest with customers, and if there is something I don't know, I am upfront and let them know I will research it and get back to them instead of making something up."
Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.
Anonymous Answer
I always do the right thing, even when no one is looking. In my last position, I was responsible for working at sporting events at the school. I worked at the gates for over 5 years and never had a discrepancy. There were many opportunities to take money out of the drawer or falsify records, and I was always honest and did what was right. I best show my integrity by being a consistently reliable employee. Because it is not worth it, and Karma will get you in the long run.
Marcie's Feedback
Excellent. Providing an example makes your response more impactful. Clearly, you're a person with integrity, and the interviewer will appreciate that. Conclude your response by reminding the interviewer that you will always maintain the highest level of integrity should they hire you for this position.
