Progressive Mock Interview

Practice 40 Progressive interview questions covering insurance expertise, customer scenarios, and company culture fit.

Question 37 of 40

What do you know about Progressive?

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Jaymie Payne is passionate about talent acquistion and has nine years of experience in corporate and healthcare recruitment.

Progressive is a well-known company and ranks third-largest auto insurance provider in the U.S. The interviewer is trying to understand your knowledge and familiarity with Progressive and its other products. Demonstrate that you have taken the time to research the company, its mission, values, products they offer, and reviews.

Jaymie Payne

Jaymie Payne is passionate about talent acquistion and has nine years of experience in corporate and healthcare recruitment.

"I know the company was founded in 1937 as an auto insurance provider. Over the years, different products, like homeowner's insurance, were added. My favorite fact is that Progressive was the first in the industry to give consumers the ability to buy (not just quote) an auto insurance policy in real-time online!"

Jaymie Payne

Jaymie Payne is passionate about talent acquistion and has nine years of experience in corporate and healthcare recruitment.

"From my research, I saw that the company has grown tremendously since being founded in 1937. It's such an accomplishment to have over 50,000 employees and win such awards as the "Best Employer for Diversity" and be recognized as one of FORTUNE's 100 best companies to work for!"

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Jaymie

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Anonymous Answer

Progressive is an American insurance company founded in 1937 by Joesph Lewis and Jack Green.
The head office is in Mayfield Village, Ohio.
Products include property insurance & protection, personal insurance & services (Health, Life, Travel, etc), business insurance, and financial services (Home Financing, Home Refinancing, Personal Loans, etc)
In 2017, Progressive became the 3rd largest auto insurer in the United States.
#1 Commercial Auto Insurer in America, Commercial Truck Insurer in America, Insures more than one million watercraft, #1 Motorcycle Insurer, and #1 Specialty RV Insurer

Marcie's Feedback

Wow! Any facts you can include in your answer (like those you've included here) will no doubt impress the interviewer. Showing that you've researched the company conveys your genuine interest in it. Awesome!

Anonymous Answer

I know that the company was founded in 1937 by two men who wanted to provide affordable insurance to everyone. Since then, the company has grown to employ over 50,000 people and has been named one of Fortune’s 100 best companies to work for.

Jaymie's Feedback

It's always helpful to demonstrate to the interviewer that you've done your research. Can you go into a little more detail about the products and services they offer? If you have ever been a customer, now would be an appropriate time to share what you know through your customer experience as well.

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40Progressive Interview Questions & Answers

Technical

1.Tell me about your post-secondary experience and how it prepared you for a career with Progressive.

Behavioral

2.Do you consider yourself a creative thinker in the workplace, or do you prefer to follow a predetermined set of rules?

Technical

3.Have you obtained any Insurance-related certifications or licenses?

Discovery

4.When it comes to Insurance, would you rather work face-to-face with clients or in the background in a research and analysis-based role?

Career Goals

5.At Progressive, we prefer to hire individuals with longevity in mind. Where do you see your career five years from now?

Discovery

6.Do you prefer to work with clients on their business/commercial insurance needs or health/life insurance needs? Why?

Discovery

7.The Insurance industry boasts new trends and developments quite frequently. How do you stay on top of these changes?

Technical

8.How do you feel globalization has affected the Insurance industry?

Discovery

9.Since beginning your career in Insurance, what do you feel has been the most significant industry change?

Behavioral

10.In your most recent position, what was the size of your client portfolio? Was that manageable for you?

Communication

11.Insurance contracts can be detailed and lengthy. How do you help your clients understand their insurance contract?

Discovery

12.Within Progressive, many of our positions require a bachelor's or master's degree. Have you considered furthering your education to advance your career?

Behavioral

13.How do you like to be recognized for your accomplishments?

Behavioral

14.Have you ever worked in a cross-functional environment?

Behavioral

15.When have you had to think quickly in response to sudden change?

Behavioral

16.What type of work environment allows you to be the most productive?

Communication

17.Rate your communication skills from 1-10 with proper examples backing your given rating.

Communication

18.Tell me about an error or mistake you made because of a breakdown in communication.

Behavioral

19.What do you know about our culture at Progressive?

Customer Service

20.How would you describe your relationship with your customers or clients?

Leadership

21.What leadership qualities do you possess?

Behavioral

22.How do you respond to feedback?

Behavioral

23.What causes you to feel dissatisfied on the job?

Behavioral

24.One of Progressive's core values is integrity. How do you demonstrate integrity in the workplace?

Salary

25.What are your salary expectations?

Behavioral

26.How often do you take work home with you?

Performance Based

27.What type of goals or KPIs do you have in your current role?

Diversity

28.What does diversity, equity and inclusion mean to you?

Customer Service

29.How would you respond if a customer asked you a question you didn't know the answer to?

Behavioral

30.Which of our core values do you align most with?

Behavioral

31.What time management techniques do you use at work?

Technical

32.What CRMs do you have experience with?

Customer Service

33.If a customer was unhappy, how would you handle the situation?

Customer Service

34.If you noticed a pattern of similar customer complaints, what would you do?

Technical

35.This position requires 25% overnight travel. Is this something you can commit to?

Technical

36.What types of claims do you have experience with?

Discovery

37.What do you know about Progressive?

Behavioral

38.What would you say is your greatest weakness?

Leadership

39.What do you like most about managing people?

Leadership

Progressive Mock Interview

What do you know about Progressive?

40Progressive Interview Questions & Answers

1.Tell me about your post-secondary experience and how it prepared you for a career with Progressive.

2.Do you consider yourself a creative thinker in the workplace, or do you prefer to follow a predetermined set of rules?

3.Have you obtained any Insurance-related certifications or licenses?

4.When it comes to Insurance, would you rather work face-to-face with clients or in the background in a research and analysis-based role?

5.At Progressive, we prefer to hire individuals with longevity in mind. Where do you see your career five years from now?

6.Do you prefer to work with clients on their business/commercial insurance needs or health/life insurance needs? Why?

7.The Insurance industry boasts new trends and developments quite frequently. How do you stay on top of these changes?

8.How do you feel globalization has affected the Insurance industry?

9.Since beginning your career in Insurance, what do you feel has been the most significant industry change?

10.In your most recent position, what was the size of your client portfolio? Was that manageable for you?

11.Insurance contracts can be detailed and lengthy. How do you help your clients understand their insurance contract?

12.Within Progressive, many of our positions require a bachelor's or master's degree. Have you considered furthering your education to advance your career?

13.How do you like to be recognized for your accomplishments?

14.Have you ever worked in a cross-functional environment?

15.When have you had to think quickly in response to sudden change?

16.What type of work environment allows you to be the most productive?

17.Rate your communication skills from 1-10 with proper examples backing your given rating.

18.Tell me about an error or mistake you made because of a breakdown in communication.

19.What do you know about our culture at Progressive?

20.How would you describe your relationship with your customers or clients?

21.What leadership qualities do you possess?

22.How do you respond to feedback?

23.What causes you to feel dissatisfied on the job?

24.One of Progressive's core values is integrity. How do you demonstrate integrity in the workplace?

25.What are your salary expectations?

26.How often do you take work home with you?

27.What type of goals or KPIs do you have in your current role?

28.What does diversity, equity and inclusion mean to you?

29.How would you respond if a customer asked you a question you didn't know the answer to?

30.Which of our core values do you align most with?

31.What time management techniques do you use at work?

32.What CRMs do you have experience with?

33.If a customer was unhappy, how would you handle the situation?

34.If you noticed a pattern of similar customer complaints, what would you do?

35.This position requires 25% overnight travel. Is this something you can commit to?

36.What types of claims do you have experience with?

37.What do you know about Progressive?

38.What would you say is your greatest weakness?

39.What do you like most about managing people?

40.How do you provide feedback to your employees?