Liberty Mutual Mock Interview
Practice 35 Liberty Mutual interview questions covering customer service, risk assessment, and insurance industry expertise.
Question 25 of 35
When have you shown great integrity at work?
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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
It's natural for honest individuals to expect everybody else to be honest like them. This is no different from when an untrustworthy person assumes everybody is attempting to subvert them. The objective here is to suggest integrity as intrinsic to your makeup and everyday practice. Communicate your answer with composure.
Kimberly is a freelance writer and editor with a decade of experience in the education field, including her time as a pre-kindergarten teacher.
"In my last position, I was responsible for the cash deposit every day. There was never a discrepancy in the four years I worked there. I best show my integrity by being a consistently reliable employee."
Kimberly is a freelance writer and editor with a decade of experience in the education field, including her time as a pre-kindergarten teacher.
"I show integrity at work all of the time. It's incredibly important to consistently show excellence through integrity. In the workplace, I show integrity by keeping my promises, earning and keeping the trust of my colleagues, and avoiding all workplace gossip."
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Anonymous Answer
I try to consistently show integrity, because it's a matter of honesty. I know of some representatives that offer phones with rebates or accessories, just to make a sale, or saying there is a money-back guarantee when there isn't. I just present the value as it is and as it pertains to my customer's life.
Rachelle's Feedback
Good start! If possible, try to carve out one specific example of 'a time when...' using the STAR framework. Behavioral and situational-based questions like this one are always more impactful when you provide a story example that the interviewer can remember :)
Anonymous Answer
Working for a Restoration company I was to meet an Insured at their home which had water loss from a pipe break. When I arrived I notice them dragging a water hose out the back door. When I inspected the loss I could tell there was additional water at the base of the cabinets that could not have been from the pipe break the day before. I did not discuss my observation with the homeowner. I complete my inspection but did tell my supervisor what I witness and that we would not accept this job.
Marcie's Feedback
Wow! This is a good example of a time when you showed great integrity. The interviewer will be pleased that you didn't confront the homeowner with your suspicions but still brought them up to your manager. Someone else who was lazier and less ethical might have ignored the situation completely. Nice job!
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