Liberty Mutual Mock Interview
Practice 35 Liberty Mutual interview questions covering customer service, risk assessment, and insurance industry expertise.
Question 17 of 35
Rate your communication skills from 1 to 10 with proper examples backing your given rating.
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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
Communication is more than getting everyone on the same page. It's about how a message is conveyed. Advertise that your communication skills are above average. Emphasize this is the case for both your writing skills and oral communication skills.
Detail how you contributed to enhancing communication in the workplace in your previous positions. Make sure you communicate your message clearly and concisely to your interviewer when answering this question.
Kimberly is a freelance writer and editor with a decade of experience in the education field, including her time as a pre-kindergarten teacher.
"I rate my communication skills as a 9/10 as I am not always as clear as I would like to be. My supervisor and co-workers will attest to my clear and concise communication skills. Because I am an open leader, my team will let me know if I need to clarify anything."
Kimberly is a freelance writer and editor with a decade of experience in the education field, including her time as a pre-kindergarten teacher.
"I will rate myself an eight because I value communication, but I have things to learn. I ensure clear communication by utilizing multiple methods of delivering messages and giving ample time for questions before implementing changes."
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Anonymous Answer
No one's perfect, so I'll give myself a 9. I am capable of clearly writing and verbally expressing myself. I practice active listening, which I believe is a strong component of communication and. I also believe it's important to know the type of individual that you are communicating with, as different people communicate in different ways. Dynamic individuals like to get right to the point, while more diplomatic individuals require a longer explanation.
Rachelle's Feedback
Well said, and a good start! To keep your answer more personalized (you run into some generalizations in the end), I recommend focusing mainly on yourself and provide a specific instance of a time when you expressed yourself clearly either verbally or in writing. You can use the STAR framework for the second part of your response if you want to craft a very robust answer.
Anonymous Answer
9 I am determined for people to understand me and the process I am trying to achieve. I will back up my verbal communications with written conversation. I feel that way if the other person did not fully understand me verbally they will then have an opportunity to read and respond to the communication in text.
Marcie's Feedback
It's great that you provide your clients with both verbal and written explanations. Don't forget to also discuss other forms of communication too, like listening, public speaking, and non-verbal language.
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