Practice 25 Delta Air Lines HireVue questions covering customer service scenarios, safety protocols, and video interview techniques.
Question 3 of 25
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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
HireVue's assessment models assess a candidate's composure, compassion, dependability, adaptability, willingness to learn, drive for results, initiative, safety, and compliance. Their assessment models also score a candidate on how well they work with others. It assesses their ability to build relationships, collaborate with others, and develop their coworkers and teams. Delta expects their teams to understand and coach each other to assist in reaching their goals. They also state that they expect them to regularly commend and reward each other for superior performance. "This may be as simple as thank you notes or verbal commendations."

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
Delta advertises that they run a meritocracy. We rely on, reward and recognize performance." So, when answering this question, familiarize yourself with Delta's brand of a high performer. "High performers are advanced based on their achievement and leadership. These are our RSPs-or 'rock-solid' performers." They also state that their 'rock-solid' performers "lead by example" and that "if you work until the job is done correctly, so will your colleagues. Constantly assess and coach, remember, be honest and respectful."

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"Well, we were recently preparing for inventory. So I was making sure the entire store was only as stocked as it should be, and there were no half-full cases in the back. Then I made sure everything was properly displayed and left all the documentation out. Then my boss arrived, looking rather glum. I asked them what was wrong, and they said the person they were doing inventory had called out sick and they were on their own. So, I smiled and told them they weren't and that they had me. That meant I was committing to a double shift. So, after a fourteen-hour workday, we wrapped up inventory early. But we did it together. Go team."

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Written by Kevin Downey
25 Questions & Answers • Delta Air Lines

By Kevin

By Kevin