Practice 25 Delta Air Lines HireVue questions covering customer service scenarios, safety protocols, and video interview techniques.
Question 21 of 25
Why the Interviewer Asks This Question
What You Need to Know
How to Prep
General
Community Answers

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
This question's purpose is to determine how aligned your voice is with Delta, and how your view of the company aligns with the self-image they project. Delta emphasizes online that they take great pride in their reputation. So, how adeptly you answer this question will provide insights into whether they can trust you to represent their image and interests. This goes deeper than aligning yourself with their core values, purpose, and behaviors. So, when preparing for this question, get a head start on your onboarding. Remember, you want to convey, in principle, that you are already one of them.

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
On HireVue's platform, companies can access preset interview guides. These guides include categorized questions that can be tailored to each company's specific needs by selecting from different sub-categories. Their IO Psychologists created them. These typically consist of the following uniform situational judgment structure: "Tell me about a time when you faced this situation. Explain the steps you took? What was the outcome?" Subsequently, the algorithm will create "candidates insights reports" from this information.
Depending on the HireVue package Delta's recruiters have opted for, the information compiled will then be forwarded to them. Some request only the recorded videos and no insights reports. Some request the report as well, while others request screening, and only receive those materials that pass the algorithm qualifies as potential top performers. Once the hiring authority has the materials, they can compare and evaluate the interviews side by side.

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
In your interview, you want to go above and beyond with all of your answers to every question. The way to do this is through delivering answers that showcase how informed and prepared you are for this Delta interview. The more you are able to showcase the lengths you went to, the greater your work ethic will appear to be. By exploring their website, you can find language that effectively answers many interview questions. Take note of their use of language and the statements that hold importance to them. Try to include elements of their language in your answers in a natural way. This indicates that you see them as a perfect fit and fully embrace their culture and values.
For example, Delta answers this very question on its website. "The Delta Difference is our people and our shared commitment to living our values through caring for each other, and through teamwork, our people drive our success. Our people are our strongest competitive advantage. Our values guide us every day in everything we do. The dedication, efficiency and high-quality service they provide sets us apart. Our principal human capital management objectives are to attract, retain and develop people who understand and are committed to delivering the 'Delta Difference' that is core to our brand."

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"I have flown all over the world, with several airlines, and in this regard, Delta has always stood out. As I said, I have a friend who works for this airline, and I have hung out with them and their coworkers, and I really have a feeling for the culture. So, I really have to say the culture and the people are what stand out to me the most."

Interview Coach
Jaymie
A real coach, not AI. I read every answer myself and write back with personalized feedback.
Typically responds within 24 hours.
0 - Character Count
Prepare for Delta's digital interview format with expert responses crafted for aviation careers.
Get StartedJump to Question

Written by Kevin Downey
25 Questions & Answers • Delta Air Lines

By Kevin

By Kevin