Delta Air Lines HireVue Mock Interview

Practice 25 Delta Air Lines HireVue questions covering customer service scenarios, safety protocols, and video interview techniques.

WRITTEN BY KEVIN DOWNEY
QUESTION 14 OF 25

Describe your work ethic.

This question is aimed at determining whether you would perform to their standards and expectations. The algorithm will assess your passion, drive, motivation, and experience through the semantics of your answer. So, when formulating your answer, consider how Ed Bastian, the president of Delta, describes what they have come to expect of their employees. He often credits the success of Delta Air Lines to the "dedication, passion and hard work" of his employees. These three words encapsulate the qualities they expect of their people.

"When you join an airline, you're really signing up to be a citizen of the globe and being part of what it takes to keep the world moving together. Our people have always been at the heart of our success. This is not just a job. This is a passion. Connecting people, connecting the world, making a difference. How many jobs can say I made the world better today? We do that every single day."

The assessment model uses customizable interview guides created by their IO psychology research teams to ask the right questions and measure responses for predicting job performance and identifying key skills and characteristics for success in a specific job. Their customizations enable them to identify the most talented performers and the least promising ones. HireVue claims they can tailor each assessment interview to a particular role, with clear performance indicators. HireVue's interview builder scores and categorizes a candidate's experience level into five groups: novice, developing, intermediate, advanced, and expert.

With this question, HireVue would describe a novice as someone who is "disorganized and unable to pay the attention required to deliver accurate and high-quality work." And, they would classify someone as an expert who is "aware of other's needs and feelings, is attentive, meticulous, and careful in how they operate, delivering a thorough and high-quality job, and evaluates the impact of their work to improve future delivery." So consider these points when deciding what example you aim to share with this question and how you want to portray yourself as a candidate.

"I am passionate about what I do, so I love my work, and I put my all in. Anytime I manage my time, I am always reserved with how much I can accomplish in any given period. This allows me room for when things don't go according to plan. If I am in a high-pressure situation, where much needs to be accomplished in a short, given period, I often set the pace with a positive attitude. I am very organized and systematic in my approach and quickly adapt. I aim to consistently go above and beyond and outperform my previous best. But I am never one to overpromise and under-deliver. So, I am realistic in what I aim to accomplish, I take ownership of my commitments, and I lead the team, or at the very least lead the attitude, pace, and effort of the team, every chance I can."

Kevin Downey
25 QUESTIONS & ANSWERS · DELTA AIR LINES
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