Tell us about a time you failed. Describe what happened, your approach, and the outcome.
"There is only a two percent difference between success and failure, and that two percent is the determination and singleness of purpose that makes us do things. Without it, we are just another airline, with it, nothing can stop us." - Delta Founder, C.E. Woolman.
HireVue values its ability to assess candidates for consistency. They even advertise on their website that they "Ensure hiring team consistency. Assess candidates consistently with evaluation guides built into the interview experience. Hiring teams can be instantly calibrated with provided job-related attributes and behavior examples validated by IO psychologists." They aim to provide "consistency to the interview process. Each candidate is asked the same questions and is reviewed using the same criteria. This, in turn, allows HireVue's customers to quickly hire better quality, more diverse applicants to fill their roles." It studies how aligned your non-verbal cues and your statements are, as well as any inadvertent inconsistencies between your answers or resume. It will also evaluate your attention to detail and the reliability and consistency of your work.
With this question, HireVue would categorize a novice as someone who "dismisses the importance of their responsibilities and fails to take ownership of their performance." They'd classify someone with an intermediate skill level as someone who "holds themself accountable for their setbacks while identifying and admitting to their weaknesses, limitations needed adjustments, and mistakes." Whereas an expert "holds self and others accountable for making principled decisions, evaluates the impact of their work to improve future delivery."
"Well, I applied to Delta a year ago and didn't win the job. I didn't even land an interview. But I realized I hadn't put enough time into my resume and CV, and it was a bit rushed and there were a couple of inconsistencies with the formatting and punctuation. So, I waited until the right opportunity became available again, widened my availability, and opened up my willingness to relocate. So I learned what I could from the experience and now I am trying again."
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