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Top 20 Wal-Mart Customer Service Representative Interview Questions

Question 1 of 20
What are your career goals with our company?
Question 2 of 20
How are your communication skills?
Question 3 of 20
What have you done to be a better customer service representative?
Question 4 of 20
Tell me about a time that you helped resolve a particularly difficult customer issue.
Question 5 of 20
How would you define good customer service?
Question 6 of 20
Are you efficient with your time?
Question 7 of 20
Do you consider yourself a team player?
Question 8 of 20
What type of team structure have you worked within he past?
Question 9 of 20
What have you done recently to improve your skills as customer service rep?
Question 10 of 20
What do you enjoy about working in customer service?

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Career Interviews at Wal-Mart

Assistant Manager
Assistant Store Manager
Customer Service Representative
Deli Sales Associate
Electronics Sales Associate
Inventory Supervisor
Overnight Stocker
Pharmacy Technician
Sales Associate
Store Manager
Question 11 of 20
What are your strengths and weaknesses when interacting with customers?
Question 12 of 20
Why do you want to work for our company?
Question 13 of 20
Why are you the best candidate for us?
Question 14 of 20
What are you greatest strengths?
Question 15 of 20
What are your greatest weaknesses?
Question 16 of 20
Why would you be a good fit for our company as a customer service rep?
Question 17 of 20
Tell me about your previous work experience in customer service.
Question 18 of 20
What do you know about this company’s products and services?
Question 19 of 20
What makes you a great candidate for this customer service rep job in particular?
Question 20 of 20
What do you know about our company?

About Wal-Mart

Wal-Mart Stores, is an American multinational retail corporation that operates a chain of hypermarkets, discount department stores and grocery stores. Headquartered in Bentonville, Arkansas, United States, the company was founded by Sam Walton in 1962. Walmart is the world's largest company by revenue, according to the Fortune Global 500 list in 2014, as well as the biggest private employer in the world with 2.2 million employees.

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