35 David Jones Interview Questions & Answers
Below is a list of our David Jones Ltd. interview questions. Click on any interview question to view our answer advice and answer examples. You may view 10 answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.
Table of Contents
- 1. Accomplishment Questions
- 2. Ask The Interviewer Questions
- 3. Career Goals Questions
- 4. Communication Questions
- 5. Compatibility Questions
- 6. Competency Questions
- 7. Conflict Questions
- 8. Creative Thinking Questions
- 9. Critical Thinking Questions
- 10. Customer Service Questions
- 11. Diligence Questions
- 12. Discovery Questions
- 13. Experience Questions
- 14. Job Satisfaction Questions
- 15. Leadership Questions
- 16. Operational Questions
- 17. Role-Specific Questions
- 18. Salary Questions
- 19. Situational Questions
- 20. Tough Questions
Accomplishment
1. How do you like to be recognized for your accomplishments?
Why the Interviewer Asks This Question
The management team at David Jones will be focused on nurturing a positive work environment and strong team, so they'll offer you feedback on your work and recognition for your accomplishments. Share with the interviewer how you like credit for your hard work. Perhaps you like being told you did an excellent job or being recognized with financial perks, promotions, or employee contests. You can include examples of how managers or team leaders have recognized your accomplishments in the past. However, one thing to be careful of is appearing if you are needy and expect to be recognized for everything you do.
Written by Ryan Brown on August 8th, 2023
1st Answer Example
"I am very much an over-achiever and find that the best way for me to be recognized for a job well done is through words of kindness and recognition. I am easily encouraged, and the best reward is knowing that my hard work is noticed and appreciated."
Written by Krista Wenz on August 5th, 2023
2nd Answer Example
"As a sales professional, I am driven by a challenge with a financial perk. Sales contests, for example, are a great way to motivate me. I thrive in competitive environments, and sales contests are a great way to motivate me and push me to excel. The rush of adrenaline that comes with trying to outperform my colleagues and achieve the top spot on the leaderboard is unparalleled. But it's not just about the prize money - the sense of accomplishment and pride of being recognized as the best in the field is priceless. So if you're looking for someone who is motivated, driven, and hungry for success, look no further than me. I am ready to take on any challenge and exceed your expectations."
Written by Krista Wenz on August 5th, 2023
Ask The Interviewer
2. After researching our company, do you have any questions for me?
Why the Interviewer Asks This Question
When the interviewer asks if you have any questions for them, it's an excellent opportunity to show that you've done your research and are genuinely interested in their company. You can ask about specific projects they're working on, their company culture, or even their own career path within the company. Just make sure to avoid asking questions that could easily be answered with a quick Google search. Remember, asking thoughtful and insightful questions can help you stand out as a candidate and leave a positive impression on the interviewer.
Written by Krista Wenz on August 7th, 2023
1st Answer Example
"Thank you for your time and for considering me for the job. I appreciate the opportunity to interview with you today. I do have a few questions that I'd like to ask. Can you tell me a bit more about the company culture? Also, I'm curious about potential growth opportunities within the company. Would you be able to provide any insights on that?"
Written by Krista Wenz on August 7th, 2023
2nd Answer Example
"Yes, thank you for asking. I was wondering if you could provide more information about the day-to-day responsibilities of this position at David Jones Ltd. Additionally, I am curious about the company culture and how team members collaborate and communicate with each other. Finally, could you speak to any opportunities for growth and development within the company?"
Written by Krista Wenz on August 7th, 2023
Career Goals
3. Why is this job with David Jones right for you at this time in your career?
Why the Interviewer Asks This Question
A sales position at David Jones will provide you with plenty of benefits in the present while also allowing for opportunities to move up in the company in the future. Discuss with the interviewer why you are looking to make a change and how a position at David Jones fits well with the changes you want to make. Be thoughtful, and draw upon the research you have done on the company.
Written by Krista Wenz on August 6th, 2023
1st Answer Example
"I have been interested in seeking a new position for quite some time but haven't jumped on anything because I want to ensure it's the right fit. I feel this job is right for me, especially at this point in my career, because it allows me to utilize my recent education in sales and marketing while giving me an opportunity to advance in my leadership skills."
Written by Krista Wenz on August 6th, 2023
2nd Answer Example
"This job will fit perfectly surrounding my school schedule. I hope I can be given full-time hours for the summer once I complete my education. I am excited to work for David Jones Ltd. because of the flexibility you offer students and the potential for future advancement in the company."
Written by Krista Wenz on August 6th, 2023
Communication
4. If you had to pitch a new product idea to the CEO of David Jones in 30 seconds, what would it be and why should they invest in it?
Why the Interviewer Asks This Question
When the interviewer asks you to pitch a new product idea to the CEO of David Jones in 30 seconds, they are testing your ability to think on your feet and communicate effectively. It's important to develop a compelling idea that showcases your creativity and aligns with the company's values and goals. One idea could be a sustainable fashion line made from recycled materials, which would appeal to David Jones' environmentally conscious customer base and also demonstrate the company's commitment to sustainability. By investing in this product, David Jones could position itself as a leader in the fashion industry and attract a new generation of conscious consumers.
Written by Krista Wenz on August 7th, 2023
1st Answer Example
"I would say, hello, sir; I have a game-changing product idea that can revolutionize how your company operates. Our new software can streamline your inventory management and provide real-time insights into customer behavior, allowing you to make data-driven decisions and maximize profits. With the rise of online shopping and changing consumer habits, investing in our software can give you a competitive edge in the market. Thank you for your time and consideration."
Written by Krista Wenz on August 7th, 2023
2nd Answer Example
"If I had to pitch a new product idea to the CEO of David Jones Ltd. in 30 seconds, I would suggest investing in a line of sustainable and eco-friendly clothing. This product line would appeal to the growing number of environmentally conscious consumers looking for ways to reduce their carbon footprint. By investing in this product line, David Jones Ltd. would contribute to a more sustainable future and tap into a lucrative market that consumers are willing to pay 10-20% or more for. I would end my pitch by thanking them for their time and handing them my business card."
Written by Krista Wenz on August 7th, 2023
Communication
5. How do you handle a situation where your supervisor does not properly communicate information to you?
Why the Interviewer Asks This Question
Retail organizations like David Jones are fast-paced. Most supervisors have the best intentions, but some information may fall through the cracks, and your managers may not always communicate with you how you prefer. Ultimately, open and effective communication is key to success in any workplace, and taking proactive steps to address communication challenges can help ensure that everyone is on the same page and working towards common goals. Describe your communication preferences and tell the interviewer how you handled a supervisor who communicated with you in a way that didn't match those preferences.
Written by Krista Wenz on August 6th, 2023
1st Answer Example
"Whenever I have had a supervisor who does not properly communicate with me, I try to learn their communication style and emulate it. Sometimes you must relate to others in their style to be understood. If I am still unclear on what my supervisor is trying to tell me, I repeat what I think they are saying to clarify what I think they are trying to communicate to me."
Written by Krista Wenz on August 6th, 2023
2nd Answer Example
"I have had great supervisors in my previous positions. However, if faced with a communication challenge, I would ask my supervisor how to improve our communication. Rather than placing blame, I believe asking for growth recommendations is always more effective."
Written by Krista Wenz on August 6th, 2023
Compatibility
6. Tell me 3 qualities you possess that make you a strong fit for this position with David Jones.
Why the Interviewer Asks This Question
Before your interview, take some time to discover what David Jones looks for in a sales associate, and find ways to demonstrate how your personality meets those needs. For instance, David Jones sales associates must be 'results-oriented and always looking to improve by measuring themselves against targets.' Other qualities required include excellent communication skills to interact with customers and showcase the products effectively. A sales associate should also thoroughly understand the products they are selling, including the features and benefits, to help customers make informed decisions. Sales associates should be proactive, engaging, and able to identify and capitalize on opportunities to sell products. They should have strong interpersonal skills, including the ability to build rapport and establish trust with customers. Lastly, a sales associate should be able to work in a fast-paced and dynamic environment while maintaining a positive attitude and a keen eye for detail. Describe how you are uniquely suited for the job requirements using three of the qualities mentioned.
Written by Krista Wenz on August 4th, 2023
1st Answer Example
"Amaya, my team leader at my former job, recently told me how much she appreciated my hard work and my willingness to do tasks that other team members weren't excited about, like taking out the trash or dealing with tough customers. I have a generally sunny disposition, and I love meeting new people -- so connecting with customers would come naturally to me!"
Written by Krista Wenz on August 4th, 2023
2nd Answer Example
"I possess excellent communication skills, attention to detail, and a strong work ethic, which makes me a great fit for this position with David Jones Ltd. I am confident that I can effectively communicate with clients and colleagues, ensuring that all tasks are completed accurately and efficiently. My attention to detail ensures that I always produce high-quality work, and my strong work ethic ensures that I am always willing to go above and beyond to meet deadlines and exceed expectations."
Written by Krista Wenz on August 4th, 2023
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Compatibility
7. Describe to me your ideal employer.
Why the Interviewer Asks This Question
A job search isn't just a one-sided hunt. You must also feel a job at David Jones is a good fit for you. There is no clear-cut answer to whether David Jones is considered an ideal employer, as opinions can vary depending on individual experiences and perspectives. Some may praise the company for its reputation as a leading Australian retailer with a rich history, offering competitive salaries, employee benefits, and opportunities for growth and development. Others may criticize the company for its alleged poor management, lack of work-life balance, and high turnover rates in certain departments. Ultimately, it is up to each person to determine whether David Jones aligns with their values and career goals.
Tell the interviewer about your ideal employer. Be specific, keep the conversation positive, and avoid speaking poorly of any previous managers or organizations.
Written by Krista Wenz on August 6th, 2023
1st Answer Example
"My ideal employer brings charisma and passion to their work. I work best with organizations that encourage learning and promote their employees based on performance. My ideal employer is someone who values hard work and dedication. They should be fair, understanding, and willing to invest in my growth and development. I would appreciate an open-door policy and regular feedback on my performance. A positive work environment where teamwork and collaboration are encouraged is also important to me. Overall, I want to work for an employer who appreciates me as a valuable team member and supports my personal and professional goals."
Written by Krista Wenz on August 6th, 2023
2nd Answer Example
"My ideal employer is reliable, has a good reputation, and treats me like a unique individual versus just a number. They would value their employees and create a positive and inclusive work environment. They would provide opportunities for growth and development, as well as fair compensation and benefits. Communication would be open and transparent, and there would be a strong sense of teamwork and collaboration. Most importantly, my ideal employer would prioritize work-life balance and understand the importance of taking care of oneself both inside and outside work."
Written by Krista Wenz on August 6th, 2023
Compatibility
8. Personality fit is important to us at David Jones. How would you describe your personality?
Why the Interviewer Asks This Question
When you work at David Jones, you are one part of a larger team -- and that team is vital to the success of the entire store and the company at large. Your personality will determine whether the interviewer believes you would be a good fit for the team. David Jones looks for individuals with strong work ethics, positive attitudes, and the ability to work well in a team. They also value adaptability, creativity, and a passion for customer service. Overall, they seek individuals who are driven, dedicated, and committed to delivering exceptional results. Talk to the interviewer about your personality and how hiring you will benefit the company.
Written by Krista Wenz on August 6th, 2023
1st Answer Example
"I would describe my personality as approachable, light-hearted, and positive. I would say that I am a kind and compassionate person. I always try to be helpful to others and treat everyone with fairness and respect. I believe in being honest and trustworthy, and I try to create an environment where people feel safe and comfortable. I am also a good listener and enjoy learning about other people's experiences and perspectives. Overall, I strive to be a positive influence in the world and make a difference in people's lives. If asked, my colleagues and supervisor would say the same about me."
Written by Krista Wenz on August 6th, 2023
2nd Answer Example
"I am a confident communicator, and I'm very friendly! I love engaging new people in conversation. I am always willing to lend a helping hand and strive to provide excellent customer service. I am also very detail-oriented and organized, which allows me to handle multiple tasks efficiently. Overall, I think my personality would be a great fit for the team at David Jones Ltd."
Written by Krista Wenz on August 6th, 2023
Compatibility
9. What type of manager brings out the best in you?
Why the Interviewer Asks This Question
The management team at David Jones works hard to ensure a healthy team, which starts with supporting individual associates. David Jones has a management style known for being collaborative and inclusive. The company strongly emphasizes teamwork and encourages employees to work together to achieve common goals. Managers at David Jones are known for being approachable and supportive, and they are always willing to listen to the concerns and ideas of their team members. This inclusive culture has helped to create a positive working environment where employees feel valued and supported.
Show the interviewer that you are self-aware and understand the type of manager or employer that brings out the best in you, whether that's a close working relationship with a lot of accountability or a more hands-off approach where you have more autonomy. If you are unsure of your preference, try to align your answer with the management style offered at David Jones.
Written by Krista Wenz on August 6th, 2023
1st Answer Example
"I have worked with many personalities and management styles with great success. If I could express a preference, I feel I am best with a manager who allows me autonomy while still investing time in me through mentorship and training. After researching the management style offered at David Jones, I feel I will be an excellent fit for your team."
Written by Krista Wenz on August 6th, 2023
2nd Answer Example
"In the past, I have worked best with managers who are strong mentors but also offer autonomy when it comes to the tasks they know I am well-versed in. Managers who are interested in my input and ideas bring out the best of my innovative and creative side, which increases my productivity and excitement in the workplace. I find the type of manager who brings out the best in me is someone who is also approachable and supportive. I appreciate it when my manager takes the time to listen to my ideas and provides constructive feedback. I also need to feel like my manager trusts and values my work. When I feel supported and appreciated, I am motivated to work harder and produce better results."
Written by Krista Wenz on August 6th, 2023
Competency
10. In this role, you will be required to handle customer transactions. On a scale of 1-10, how strong are your mathematical skills?
Why the Interviewer Asks This Question
Strong math skills are an asset in any retail-based role, and a sales associate at David Jones is no exception. David Jones' employees must have strong math skills because it is a crucial aspect of their job. From calculating sales figures to managing inventory, math is an essential component of the retail industry. Having a strong understanding of numbers allows employees to accurately track and analyze data, make informed business decisions and ultimately improve the company's bottom line. Additionally, strong math skills enable employees to handle customer transactions efficiently and accurately, ensuring customer satisfaction and repeat business. Assure the interviewer that you are comfortable with the skills associated with math-related tasks by ranking yourself on a 1-10 scale.
Written by Krista Wenz on August 4th, 2023
1st Answer Example
"I did very well in math during high school and am comfortable with the skills required when it comes to accepting cash, balancing a cash float, and performing inventory-related tasks. I would say my mathematical skills are around an 8 out of 10. I'm very comfortable with basic arithmetic, algebra, and geometry, but I might struggle with more advanced concepts like calculus. Overall, though, I'm always willing to learn and improve my skills!"
Written by Krista Wenz on August 4th, 2023
2nd Answer Example
"My math skills are strong, and I am confident I can meet your expectations when handling customer transactions. I rate my skills an 8 out of 10, as there is always room for improvement. I'm confident in my ability to handle customer transactions accurately and efficiently. If there are any specific areas where I might need to brush up my skills, I'm always willing to learn and improve."
Written by Krista Wenz on August 4th, 2023
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Conflict
11. You will sometimes come across rude customers when working in a retail environment. How would you handle a customer who is aggressive towards you or a coworker?
Why the Interviewer Asks This Question
In a service-focused job like a sales position at David Jones, you will likely encounter customers who make your job unpleasant. In retail, it's essential to maintain a cheerful, calm demeanor even when dealing with angry or frustrated customers. On the David Jones website, you will find their company policy on dealing with rude or challenging customers.
'At David Jones, we believe every customer deserves respect and exceptional service, regardless of their behavior. Our policy for dealing with rude customers is to remain calm and professional at all times and to avoid escalating the situation. We listen carefully to their concerns and try to find a solution that meets their needs while upholding our company policies. We understand that sometimes customers may be upset or frustrated, but we always strive to provide a positive and respectful experience.'
Describe your experience with unruly customers or discuss how you would deal with a negative customer experience, using the David Jones company policy as a guideline.
Written by Krista Wenz on August 5th, 2023
1st Answer Example
"I know that customers are just people like the rest of us, and sometimes we all have bad days! If a customer were upset, I would be sure they felt heard and understood, and then I would let them know that I would do everything I could to address their concerns. Sometimes people just need to know that their problems are important to somebody else. I will maintain my cheerful disposition and positive attitude about the problem."
Written by Krista Wenz on August 5th, 2023
2nd Answer Example
"In my last retail job, we had a regular customer who always had complicated problems -- returns, online orders, you name it. She was always frustrated and wanted one of my coworkers to hold her hand while shopping. My coworkers dreaded helping her, and sometimes they didn't give her all the attention she wanted. But I decided to take a different approach and give her special attention. I asked the customer many questions, got to know her, and then did everything I could to patiently address her frustrations and questions. The customer left that day smiling, and I learned so much about how to speak and listen to a frustrated customer."
Written by Krista Wenz on August 5th, 2023
Conflict
12. At David Jones, we have a very clear return policy. How would you handle a customer who was arguing with you about a potential return?
Why the Interviewer Asks This Question
David Jones' return policy states that customers can return most products within 30 days of purchase as long as they are in their original condition and packaging. However, some products may have different return policies, such as electronics or items on clearance.
As a David Jones employee, you will encounter customers who want to argue with store policy. Assure the interviewer that you can handle a situation like this with poise while making the customer happy and keeping the company's needs in mind. Also, let the interviewer know if you have specific conflict resolution or customer service training to show them you would be an ideal fit for the position.
Written by Krista Wenz on August 4th, 2023
1st Answer Example
"I know that return policies are set for a reason, and being a good team member means abiding by all of the rules and policies of the company. I've been in situations where customers were angry with me about a policy I had no control over. When that happens, I have to listen patiently, not take their criticism personally, and work with them to find a solution to their problem that aligns with company policy."
Written by Krista Wenz on August 4th, 2023
2nd Answer Example
"I know from my years of shopping at David Jones Ltd. that their return policy is very generous! If a customer complained about the policy, I would tell them that I understand their frustration but that David Jones Ltd. has a better return policy than most competitors. If I couldn't find a solution to the problem personally with the customer, I would verify with my manager that I can offer the customer a company-approved 'peace-offering,' such as a promotional coupon or even a one-time special-case return for their item."
Written by Krista Wenz on August 4th, 2023
Creative Thinking
13. In our retail stores we take pride in our merchandising and displays. Do you consider yourself to be a creative person, capable of making an attractive retail display?
Why the Interviewer Asks This Question
The displays at David Jones are bold and beautiful and reflect the high-quality, luxurious atmosphere that customers expect when they shop in their stores. Let the interviewer know if you have ever created a display or worked on a creative project. Maybe you have unique ideas that you can share about their current merchandising. Show the interviewer that you have noticed and appreciate the hard work that goes into making the store displays -- and let them know if you have any special skills to contribute to their construction or design. While the Visual Merchandising team at David Jones is responsible for creating the retail displays, there may be times when you are asked to assist.
Written by Krista Wenz on August 4th, 2023
1st Answer Example
"I have a strong creative flair and enjoy creating attractive displays. I think I have enough experience in retail to understand what attracts a customer and what prompts them to purchase, and I'm eager to learn even more! The displays I have seen in your stores are fascinating, and I would love to participate in those creative projects."
Written by Krista Wenz on August 4th, 2023
2nd Answer Example
"I would love to learn more about the design and construction of the beautiful displays at David Jones! In college, I enjoyed taking a set design class where I learned how to design creative structures and use power tools and basic skills in construction. I loved the window display from this past Autumn -- I would love a chance to exercise my creativity on a project like that."
Written by Krista Wenz on August 4th, 2023
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Creative Thinking
14. If you were stranded on a deserted island with only five items from our store, which items would you choose and why?
Why the Interviewer Asks This Question
The interviewer asks this interesting and thought-provoking question to see how well you think on the spot, how you communicate, and to gain insight into your creative thinking. They also want to see how well you know what products David Jones carries and which would help you survive. You might choose a sturdy tent, a reliable water filter, a multi-purpose knife, a solar-powered radio, and an ample supply of non-perishable food items. These items would be essential for your survival on a desert island and would provide you with the necessary resources to withstand any challenges that may come your way. Or perhaps you would choose a waterproof lighter, a tarp, a fishing pole, gourmet foods, and sunscreen. Whatever five items you choose, describe how those items would help you survive.
Written by Krista Wenz on August 7th, 2023
1st Answer Example
"If I were stranded on a deserted island, I would choose the following five items from your store: a sturdy tent, a waterproof lighter, a multi-purpose knife, a water filtration system, and a solar-powered charger.
The tent would shelter me from the elements and protect me from the sun and any potential predators. The waterproof lighter would be essential for starting fires to keep warm and cook food. The multi-purpose knife would come in handy for a variety of tasks, such as cutting branches for firewood and preparing food. The water filtration system would allow me to safely drink water from any available sources on the island. Finally, the solar-powered charger would enable me to keep my phone charged in an emergency and perhaps even signal for help. These five items would give me the best chance of survival and resourcefulness while stranded on a deserted island."
Written by Krista Wenz on August 7th, 2023
2nd Answer Example
"If I were stranded on a deserted island with only five items from David Jones Ltd., I would choose a sturdy and reliable tent to protect me from the elements. I would also choose a high-quality sleeping bag to keep me warm and comfortable at night. A durable and versatile multi-tool would be useful for various tasks, such as building shelters and making fires. To stay hydrated, I would bring a water filtration system to purify any available water sources. Lastly, I would bring a year's supply of non-perishable food to supplement what I could forage on the island. These items would give me the best chance of surviving."
Written by Krista Wenz on August 7th, 2023
Critical Thinking
15. How do you handle situations that could cause you to be late or miss work?
Why the Interviewer Asks This Question
When you're a David Jones team member, promptness is essential -- your team members rely on you to be on time and ready to start work. It's always better to be a few minutes early for a shift so you can be prepared to pick up where another team member left off as their shift ends. Make sure that the interviewer knows you plan for traffic, bad weather, and any other situation that could make you late for your shift. Your interviewer wants to see that you are proactive and can handle the stress of unexpected situations that affect arriving to work on time.
Written by Krista Wenz on August 4th, 2023
1st Answer Example
"I hate being late and always do everything I can to avoid it -- if I'm not five minutes early, I feel like I'm already late! Australian winters can make travel hard, so I always give myself extra time when there's inclement weather."
Written by Krista Wenz on August 4th, 2023
2nd Answer Example
"I hope never to be late! When I started working at a restaurant at sixteen years old, we were taught the adage 'if you're on time, you're late,' so I've worked to implement that into my life. I always try to arrive 15 minutes early, but unforeseen circumstances sometimes arise. I handle surprises using common sense and keeping courtesy to others in mind."
Written by Krista Wenz on August 4th, 2023
Critical Thinking
16. What do you hope to learn from this job at David Jones?
Why the Interviewer Asks This Question
Sales associates at David Jones have the opportunity to learn various skills, including communication, multitasking, teamwork, knowledge of the retail industry, and design. Share what you hope to get from your experience at David Jones. Review the job description and information about related careers to help you better understand what you have to look forward to. Discuss how this position will help you in your career.
Written by Krista Wenz on August 7th, 2023
1st Answer Example
"I am looking to lay the foundation for the rest of my career with this position. I hope to increase my already strong sales skills and learn more about running a store. My goal in the next five years is to be working as a store manager at David Jones, and this job will give me the skills and experience I need to achieve that goal."
Written by Krista Wenz on August 7th, 2023
2nd Answer Example
"I hope to learn a lot from my job at David Jones Ltd. First, I am looking forward to gaining experience and skills in the retail industry. I believe that working for such a reputable company will give me the opportunity to learn about customer service, sales techniques, and how to work in a team. Additionally, I am hoping to learn more about the company culture at David Jones and how it operates. I am excited to contribute to the company's success while learning from experienced professionals in the industry. Overall, I am eager to learn as much as possible and grow personally and professionally in my role at David Jones Ltd."
Written by Krista Wenz on August 7th, 2023
Critical Thinking
17. In a retail environment, staff turnover is often high. How would you handle it if your coworker did not show up for their shift?
Why the Interviewer Asks This Question
The interviewer wants to understand your ability to handle unexpected situations and see how you would react under pressure. It's essential to remain calm and professional in these types of situations and to have a plan in place for how to handle the workload if a coworker is unable to come in for their shift. You can discuss strategies like reorganizing tasks, asking for help from other colleagues, or communicating with management to find a solution. Ultimately, the interviewer wants to see that you are reliable and able to adapt to changing circumstances in the workplace. Assure the interviewer that you are a team player and are happy to step in if a shift needs to be covered at the last minute or pull extra weight if you are short-staffed.
Written by Krista Wenz on August 5th, 2023
1st Answer Example
"I know my coworkers and managers rely on every team member to show up for their shifts on time and prepared to work. If one person doesn't show up for their shift, everyone else must work harder! I have had that happen often, and I am always willing to work harder to pick up the slack. Also, if my manager needed me to come in at the last minute to cover a shift for someone who didn't show up, I would be happy to fill in. I want my coworkers and managers to see me as a willing and excited team player."
Written by Krista Wenz on August 5th, 2023
2nd Answer Example
"I'm in a position right now where I have plenty of free time, and my schedule is very flexible. As long as I'm available, I'm always happy to cover a coworker's shift if they're unable to make it. If my coworker didn't show up and we were on the schedule together, I would reorganize my shift to include completing tasks my coworker was responsible for. In addition, I've also volunteered to stay late to help cover shifts that coworkers didn't show up for, and I'd almost always be able to do that at David Jones."
Written by Krista Wenz on August 5th, 2023
Customer Service
18. David Jones puts customer service first. How do you ensure that you always put the customers' needs first?
Why the Interviewer Asks This Question
Like most retail environments, David Jones has to compete with other luxury companies in the industry -- which means that business can go down with one honest mistake or bad customer experience. There are several ways to provide excellent customer service. One of the most important things is to always be friendly and attentive to the customer's needs. It's also important to be knowledgeable about the products or services you are offering so that you can answer any questions the customer may have. Another great way to provide excellent customer service is to be responsive and proactive. This means anticipating the customer's needs and offering solutions before they ask. Finally, it's important to be patient and understanding, especially when dealing with difficult customers. Discuss with the interviewer how you ensure your customers always receive the best service and how you will be an excellent ambassador for David Jones if hired.
Written by Krista Wenz on August 4th, 2023
1st Answer Example
"I have a rule to always treat my customers how I would want treatment in a store or establishment, and I understand customer service is vital to a company's success. As a retail associate, I always prioritize the needs of my customers. I listen attentively to their concerns and provide them with relevant solutions. I also seek feedback to know how to improve their experience. Lastly, I always treat them with respect and empathy, understanding that their satisfaction is crucial to the success of the company I represent."
Written by Krista Wenz on August 4th, 2023
2nd Answer Example
"I ensure my customers' needs are met by actively listening to them and asking the right questions. If I'm working on a task and a customer has a question, I always stop and help them before returning to my task."
Written by Krista Wenz on August 4th, 2023
Diligence
19. What do you know about David Jones? Why do you want to work for us?
Why the Interviewer Asks This Question
When interviewing for a job at David Jones or any other company, it's essential to understand the mission and aesthetic of the organization. Spend time on the David Jones website, look at their different departments and offerings, and get a feel for their brand. Interviewers will be impressed with your knowledge about their seasonal promotions and ongoing events. You can even list a few things about David Jones that have made an impression on you -- that way, the interviewer will see that you've done your research, and they'll get to know more about you at the same time.
Written by Krista Wenz on August 3rd, 2023
1st Answer Example
"I've been a David Jones customer for years and have always appreciated their consistent mission of selling the best and most exclusive goods in fashion, beauty, and home. I love knowing that if I worked at David Jones, I would be on a team at one of the oldest department stores in the world. I am attracted to the company's reputation and values and appreciate the opportunity to work for such a well-respected brand."
Written by Krista Wenz on August 3rd, 2023
2nd Answer Example
"I want to work for David Jones Ltd. because I always shop here. I love your products, and after speaking with several of your employees, your company culture seems great too. Also, the company has a strong reputation for providing exceptional customer service and high-quality products. I enjoy that employees can work with a sense of pride and satisfaction, knowing they are part of a team that values excellence, and I look forward to being part of that team."
Written by Krista Wenz on August 3rd, 2023
Diligence
20. Have you researched our company values? What makes you the best candidate for David Jones?
Why the Interviewer Asks This Question
Having a deep knowledge of the David Jones customer and brand is incredibly important -- any information you know about the company's values will work to set you apart from other candidates. Spend time exploring the David Jones website and becoming familiar with their core values and goals: 'To become Australia's most responsible and sustainable retailer.' Make sure you follow David Jones on social media to keep up with trends, aesthetics, and branding while letting the interviewer know that you are invested in the David Jones product.
Written by Krista Wenz on August 5th, 2023
1st Answer Example
"Yes, I have extensively researched your company and its values. I've been a long-time shopper at David Jones Ltd., and I love your dedication to diversity and inclusion, and ethical sourcing along the supply chain. I can tell that your company cares about doing your part in the community and the world, and I would be thrilled to work at a company whose values align with my own.
My retail industry experience and strong work ethic make me a great candidate for David Jones Ltd. I have a proven track record of delivering exceptional customer service and meeting sales targets. I am also highly organized and efficient, which allows me to effectively manage my workload and prioritize tasks. Additionally, I am a quick learner and am always willing to go the extra mile to ensure that tasks are completed to the highest standard. I believe that my skills and experience align well with the values and goals of David Jones Ltd., and I would be honored to have the opportunity to contribute to the company's continued success."
Written by Krista Wenz on August 5th, 2023
2nd Answer Example
"One thing that struck me while I explored the career section of your website is how you have committed to conducting complete engagement surveys of your employees every two years to make sure you are doing everything you can to make the employees happy and keep them engaged. I'd love to work for a company that took feedback from its employees that seriously!
My experience and skills make me the best candidate for David Jones Ltd. I have a strong background in retail sales, with a proven track record of delivering exceptional customer service and driving sales. In addition, I possess excellent communication and interpersonal skills, which I believe are essential for building relationships with customers and colleagues. I am also a quick learner and am always eager to take on new challenges and responsibilities. Overall, I am confident that my experience, skills, and attitude would make me an asset to the David Jones Ltd. team."
Written by Krista Wenz on August 5th, 2023
Discovery
21. Do you have reliable transportation?
Why the Interviewer Asks This Question
If you are offered a position at David Jones, they want to know that you can make it to work consistently and on time. It is essential to have a reliable mode of transportation, whether it's a car, bike, or public transportation, to avoid any potential issues with attendance or tardiness. Additionally, having reliable transportation shows that you are responsible and dependable, which are essential qualities in any job. Let the interviewer know about your transportation plans, including driving, walking, taking public transit, or riding your bike.
Written by Krista Wenz on August 7th, 2023
1st Answer Example
"Yes, I have a well-maintained vehicle, and I am comfortable with the amount of travel required to get to the store every day. Also, if my car ever were to break down, I could use my husband's as he works from home and does not leave the house during the day."
Written by Krista Wenz on August 7th, 2023
2nd Answer Example
"I take public transit and find it to be very reliable. I was late to work only once last year, and that was due to a snowstorm that stalled all of our employees' commutes -- including those with personal vehicles. Rest assured, I am reliable and will always come to work on time."
Written by Krista Wenz on August 7th, 2023
Discovery
22. We need reliable people on our team at David Jones. How many days were you absent from work last year?
Why the Interviewer Asks This Question
Being a member of a team means being reliable and consistent, and working at David Jones is no exception. Make sure the interviewer knows that you respect your coworkers and managers enough to always show up for your assigned shifts. Of course, emergencies and illnesses happen occasionally; you can be honest about a time you missed a shift. Be sure to mention that you followed all the protocols for calling off work.
Written by Krista Wenz on August 6th, 2023
1st Answer Example
"I know my coworkers and managers rely on every team member to show up for their shifts on time and prepared to work. If one person doesn't show up for their shift, everyone else must work harder! I've never skipped work without a good reason, and I always make sure to call in with plenty of advance notice so that my managers and coworkers are prepared to cover the shift. I've never had an unexcused absence from work. Last year, I was absent from work for two days. I had Lasik surgery, and my doctor recommended I rest for four days. I scheduled the procedure after consulting with my supervisor. She scheduled me off for two days after my normal two days off, so I only missed two days of work instead of four."
Written by Krista Wenz on August 6th, 2023
2nd Answer Example
"Luckily, I've only ever had to call into work twice. I had a terrible case of the flu last year and couldn't make it to work for two shifts in one week. When I got home from the doctor, I followed store protocol by emailing my coworkers and asking if anyone could cover my shift. I was able to get one shift covered, but no one was available to cover the other. I immediately contacted my manager and let her know the situation. I made sure to get a doctor's note that I brought in with me during my next shift, as well."
Written by Krista Wenz on August 6th, 2023
Experience
23. Take me through your experience in retail. What was the most challenging position you have held? Which was your favorite, and why?
Why the Interviewer Asks This Question
From fashion to beauty to home, David Jones is committed to creating great customer experiences. If you have experience in the retail industry, walk the interviewer through your previous jobs and describe your favorite and most challenging positions. If you don't have any retail experience, that's okay! You have likely gained the skills and expertise to make customers happy through your other professional and personal relationships. Let the interviewer know you are excited to transition to retail and learn more about the industry while highlighting your transferrable skills.
Written by Krista Wenz on August 5th, 2023
1st Answer Example
"I have worked in retail for the past eight years. My most challenging position was with Company ABC. I found it challenging because it was a different industry than I was accustomed to. However, I learned a great deal during that time. This position was also my favorite because it was such a great challenge. I like to be pushed beyond my boundaries. It keeps me motivated to be better."
Written by Krista Wenz on August 5th, 2023
2nd Answer Example
"While I haven't yet worked in a retail environment, I'm excited to start! I love learning new things, especially when it comes to working with and serving other people. In college, I worked at a writing lab where I helped younger students correct essays and prepare for English exams. That experience helped me learn how to listen to people's needs, practice patience, and develop the tools necessary to help frustrated students feel more at ease. I think that experience set me up for success in the retail industry."
Written by Krista Wenz on August 5th, 2023
Job Satisfaction
24. How can David Jones motivate you on the job?
Why the Interviewer Asks This Question
The management team at David Jones wants to know how best to motivate every member of their team. When an interviewer asks how a company like David Jones can inspire you on the job, they are trying to gauge your level of interest and dedication to the position. By asking this question, the interviewer is looking for insight into what drives you and what you find meaningful in a work environment. They may also be trying to assess how well you understand the company culture and values. Overall, your response must be honest and thoughtful, highlighting specific ways in which you believe David Jones could inspire and motivate you to do your best work.
Written by Krista Wenz on August 6th, 2023
1st Answer Example
"I am best motivated through words of praise and recognition for a job well done. I like to know that my efforts are noticed. In my current position, we have a leaderboard. I like that concept because it also creates a healthy bit of personal competition for me."
Written by Krista Wenz on August 6th, 2023
2nd Answer Example
"I am very much self-driven and self-motivated. As long as I am respected and appreciated, you will get the best work from me. However, I believe the company can motivate me on the job by providing opportunities for growth and development. This can include training programs, mentoring, and challenging assignments that allow me to learn and apply new skills. Additionally, recognition and rewards for a job well done can also be motivating, as it shows that my efforts are valued and appreciated. Open and transparent communication from management can also go a long way in creating a positive and motivating work environment. Ultimately, feeling valued, challenged, and supported in my role can be the key to staying motivated and engaged on the job."
Written by Krista Wenz on August 6th, 2023
Leadership
25. Tell me about a time when you made a suggestion requesting change in an organization.
Why the Interviewer Asks This Question
The most successful organizations are constantly growing and adapting to better serve their customers, and David Jones is no exception. In addition to handling change, can you recognize when change is required and be confident enough to present that to your organization? Of course, it's essential to approach the topic in a respectful and professional manner and to provide well-thought-out suggestions that align with the company's goals and values. David Jones values input from its employees and is committed to creating a positive and productive work environment for everyone. Talk to the interviewer about a time when you suggested a change in the workplace. Then, explain if the change was well received and implemented, and if so, the result.
Written by Krista Wenz on August 5th, 2023
1st Answer Example
"When I began my most recent job at a family-run business, the owners operated based on trust and didn't have a loss prevention plan. I suggested installing several cameras inside the store and putting up signs that cameras were in use to deter anyone from stealing. They went with my suggestion after I showed them some affordable options. So far, in the six months they have had the cameras, we have seen a 56% decline in the overall loss."
Written by Krista Wenz on August 5th, 2023
2nd Answer Example
"Last year, I noticed that our company's workflow was causing us to miss important deadlines. So, I suggested to our team leader that we should consider implementing project management software that would help us track our progress and deadlines more efficiently. I presented my case and shared examples of how similar companies benefited from such software. My suggestion was well-received, and after some research and testing, we implemented the software. It significantly impacted our productivity, and we were able to deliver projects on time without any hassle. It was a small change, but it greatly impacted our overall performance."
Written by Krista Wenz on August 5th, 2023
Leadership
26. At David Jones, we firmly believe in grooming our employees into management roles as they show potential. Are you interested in potential leadership roles with us?
Why the Interviewer Asks This Question
Leadership at the retail level can open up many career options, such as store management, district-level leadership, and even corporate opportunities. Many seasonal or entry-level employees at David Jones become department leads, store managers, or take on responsibilities even higher up in the company. Talk to the interviewer about your interest in gaining a leadership role with David Jones and how you plan to achieve your goal.
Written by Krista Wenz on August 4th, 2023
1st Answer Example
"I would be very excited about obtaining a role in leadership within David Jones Ltd. in the future. I'm confident you'll find that my hard work and attention to detail will make me well-suited for a leadership position in the future. One of the main reasons I applied for this position is because of the management development programs and training opportunities you offer to help your employees succeed."
Written by Krista Wenz on August 4th, 2023
2nd Answer Example
"I have been in an unofficial leadership role for the past three years in my former job, so I think a management role with David Jones Ltd. would be a great next step in my career! After working in my previous role, I learned a lot about motivating employees, leading by example, and working through conflict with challenging customers. I feel more than comfortable working in a leadership or management role with your company."
Written by Krista Wenz on August 4th, 2023
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Operational
27. What type of work environment do you dislike working in?
Why the Interviewer Asks This Question
Your interview at David Jones isn't just about discovering if you're suitable for David Jones -- it's also about making sure a job at David Jones is right for you. David Jones is known for providing a positive and inclusive work environment that fosters growth and learning. The company values diversity and encourages teamwork, collaboration, and open communication among its employees. Furthermore, David Jones offers opportunities for career development and provides its staff with resources and support to enhance their professional skills.
Describe your experience in different work environments and how you adapted to different atmospheres. Are you pretty flexible in your ability to work in most environments? Or perhaps you experienced a position where the atmosphere wasn't conducive to your productivity. Explain what environment is not a desirable work environment for you.
Written by Krista Wenz on August 6th, 2023
1st Answer Example
"I can be productive in most work environments, so long as the energy is positive and teamwork is encouraged. I cannot work in an environment that feels negative or toxic. After reading employee reviews and your company policy on inclusivity and positivity in the workplace, I know I will thrive in this environment."
Written by Krista Wenz on August 6th, 2023
2nd Answer Example
"I've spent a lot of time at David Jones Ltd. stores, and I've always appreciated how the sales associates work together, treat each other with respect, and always seem to be having fun! That's the exact kind of environment I'm looking for at work, and I'd love the chance to add my positive attitude and attention to detail to the team here."
Written by Jordan Henry
Role-Specific
28. How do you feel about performance incentives?
Why the Interviewer Asks This Question
Performance incentives are rewards or bonuses given to employees for achieving or exceeding specific goals or targets their employer sets. They are often used as a way to motivate employees to work harder and improve their performance, as well as to retain top talent within the company. Examples of performance incentives may include cash bonuses, gift cards, paid time off, or other types of rewards. Performance incentives can be very motivating, and you may have opportunities to enjoy such incentives as an employee of David Jones Talk to the interviewer about your feelings regarding performance incentives. However, if you do not appreciate or particularly like performance incentives, the interviewer may feel you are not a top seller and may pass you over for another candidate.
Written by Krista Wenz on August 7th, 2023
1st Answer Example
"I think performance incentives are a great idea! They keep me motivated to do a great job, and I like knowing I'm a part of ensuring our team is on top of our KPIs. I'm extremely motivated by being rewarded for my successes, both as an individual and as a team."
Written by Krista Wenz on August 7th, 2023
2nd Answer Example
"I've never worked in a position that offers performance incentives, but that's never stopped me from staying motivated. However, small perks are always nice to have!"
Written by Jordan Henry
Role-Specific
29. This position requires you to wear a uniform to work. Have you worn a uniform in the workplace before? How do you feel about this?
Why the Interviewer Asks This Question
At David Jones, customers need to know who they can ask if they need help finding an item or have questions about a product, and uniforms help accomplish that goal. The standard uniform at David Jones may vary depending on the employee's position. Generally, the staff wears black pants or skirts with a white shirt or blouse. However, it is best to ask the interviewer if you are unsure of the specific dress code for your role.
Talk to the interviewer about any times you have been required to wear a uniform and your thoughts on this. Be sure to keep your answer positive and avoid speaking poorly of the practice surrounding uniforms.
Written by Krista Wenz on August 4th, 2023
1st Answer Example
"I have worn a uniform for work at restaurant XYZ and as a retail manager for company ABC. I have seen the uniforms worn by the retail employees at David Jones Ltd. and see that it adds a strong level of professionalism. I will be happy to wear a uniform for this position."
Written by Krista Wenz on August 4th, 2023
2nd Answer Example
"I think that uniforms are a great way to provide a feeling of unity in the workplace, and it makes getting ready for a shift that much easier! I looked for your uniform policy online but could not find a definitive answer. Could you please tell me what your uniforms look like?"
Written by Krista Wenz on August 4th, 2023
Role-Specific
30. This position requires a flexible schedule as we are open evenings, weekends, and most holidays. Are you able to commit to these hours?
Why the Interviewer Asks This Question
Retail jobs require a wide range of hours, including evenings, weekends, holidays, overtime, and split shifts. Assure the interviewer that you can commit to a wide range of hours. If anything in your schedule hinders your availability, be sure to address this. For example, if you take a night class two nights per week, explain why you are unavailable those nights and for how much longer.
Written by Krista Wenz on August 3rd, 2023
1st Answer Example
"I am happy to offer a flexible schedule and to work overtime as needed. I take an evening college course on Tuesdays and Thursdays, so I would not be available those days after 5 p.m. for the next three months."
Written by Krista Wenz on August 3rd, 2023
2nd Answer Example
"I understand this role will include working evenings, weekends, and holidays. I am available to work anytime and am happy to work overtime as well."
Written by Krista Wenz on August 3rd, 2023
Salary
31. What are your salary expectations?
Why the Interviewer Asks This Question
The interviewer may ask about your salary expectations to better understand what you're looking for in terms of compensation. It also helps them determine if the position is a good fit for you based on their budget and the salary range they have in mind. It's important to be honest and realistic about your expectations, but also open to negotiation and discussing other benefits and perks that may be offered.
Do some research to determine what pay scale you may be able to expect from a position at David Jones, and use your current earnings to talk about your expectations. Be open and honest. Transparency is the best choice when salary-based questions arise.
Written by Krista Wenz on August 6th, 2023
1st Answer Example
"I currently make $22 per hour and generally work between 25 and 35 hours per week. I'm hoping to stay in the same range or slightly higher."
Written by Krista Wenz on August 6th, 2023
2nd Answer Example
"I currently make $27 per hour and am happy to begin a position at David Jones Ltd. in that same range. I hope my hard work and dedication to the team will earn me a promotion or pay increase after some time. Does David Jones have any merit-based bonuses or pay-scale increases?"
Written by Krista Wenz on August 6th, 2023
Situational
32. You will be responsible for a large amount of cash and valuable merchandise at David Jones. What would your most recent employer say about your character and honesty?
Why the Interviewer Asks This Question
Most of the success of luxury retailers rests on the honesty and fidelity of their employees. David Jones takes several measures to prevent the theft of cash or merchandise by their employees. First, they conduct thorough background checks on all potential employees to ensure they have no history of theft. Second, they have a strict policy of monitoring employee activity through surveillance cameras and regular audits. Additionally, they provide extensive training to their employees on the importance of ethical behavior and the consequences of stealing from the company. Finally, they offer incentives to employees who report suspicious activity or identify potential theft. Overall, David Jones takes the issue of employee theft very seriously and has implemented effective measures to prevent it from occurring.
Assure the interviewer that you can be trusted by speaking about your character. Draw on the opinion of your most recent employer to solidify your answer.
Written by Krista Wenz on August 5th, 2023
1st Answer Example
"I would never steal from any store, especially my place of work! I know how important it is for my managers and coworkers to trust me to treat the store, merchandise, and cash respectfully. During my exit interview at my last job, my manager, Marta, told me she found me extremely trustworthy and would hire me again if I ever wanted to return to the company."
Written by Krista Wenz on August 5th, 2023
2nd Answer Example
"My most recent team leader, Shay, told me multiple times that she considered me a person of integrity and honesty, which is feedback that I really appreciated! I always want to be someone my coworkers and employers can trust."
Written by Krista Wenz on August 5th, 2023
Situational
33. We like to hire strong achievers at David Jones. Give me an example of a time when you went above and beyond.
Why the Interviewer Asks This Question
At David Jones, customer service always comes first. The David Jones customer expects to be greeted with helpful, positive sales associates who do their best to help them find exactly what they're looking for. One example of employees going above and beyond is when a customer had a medical emergency in the store, and the employees not only called for an ambulance but also stayed with the customer until the ambulance arrived. They went out of their way to ensure the customer's safety and well-being, showing care and compassion that exceeded their job duties.
Another example is when an employee took a taxi to deliver a customer's wallet that was left behind, even though it meant sacrificing their own personal time and money. These actions demonstrate dedication and a strong work ethic and are examples of employees who truly go above and beyond for their customers and their company.
Display to the interviewer that you can do more than the bare minimum. Show that you can react appropriately when your employer or customer has a need that goes beyond your usual day-to-day expectations.
Written by Krista Wenz on August 5th, 2023
1st Answer Example
"Last week, I noticed my manager had not completed the schedule for the following week. Some staff complained that they didn't have their work schedule yet. Rather than going to my manager with the complaint, I offered to take on some of her workload so she would have the time to complete the schedule. We worked together for a couple of overtime hours that day and were able to catch her up on everything. It felt good to help but also benefited me by way of organization."
Written by Krista Wenz on August 5th, 2023
2nd Answer Example
"Sure, I'd be happy to share an experience where I went above and beyond. In my previous role, I was tasked with organizing a company-wide charity event. While I could have followed the standard protocol and executed a run-of-the-mill fundraiser, I wanted to do something that would truly make a difference. So, I spent hours researching and brainstorming until I came up with a unique idea that combined the company's products with the charity's cause. The event was a huge success, raising more money than any previous charity event the company had organized. It was an incredibly rewarding experience that I am proud to have been a part of."
Written by Krista Wenz on August 5th, 2023
Situational
34. What is the most competitive work situation you have experienced? How did you handle it? What was the result?
Why the Interviewer Asks This Question
Retail environments like David Jones may offer opportunities for friendly competition with coworkers and other stores in your district and region. Tell the interviewer about your experience in competitive environments, whether that means racing others to achieve the highest sales, working towards a promotion, or eagerly trying to win a new contract. Show the interviewer that you rose to the challenge and were excited to push yourself to be the best. It is a definite plus if you have cheered on your competitors and helped them along the way.
Written by Krista Wenz on August 6th, 2023
1st Answer Example
"My current sales position is highly commission based, so my colleagues and I are quite competitive. Even when competing, we have a great work environment where we help each other when someone struggles to meet their quota. We coach each other on sales techniques and share success stories. The result has been a positive work environment with healthy competition."
Written by Krista Wenz on August 6th, 2023
2nd Answer Example
"Last year, I worked at a high-end jewelry store where sales goals were intense, and the rewards were high. I am geared for healthy competition, so sales contests greatly motivate me. To prove that, I ended up winning 7 of the 12 contests! I won an iPad, cash incentives, a trip to Hawaii, and concert tickets. It was very exciting."
Written by Krista Wenz on August 6th, 2023
Tough
35. We have a strong employee honesty program in place at David Jones to prevent loss. What would you do if you discovered that a coworker was stealing product or money?
Why the Interviewer Asks This Question
David Jones takes loss prevention and employee theft very seriously. Their employee honesty program is an initiative that aims to promote honesty and integrity among employees. It sets out clear guidelines and expectations for employees to follow in order to maintain high ethical standards in the workplace. The program includes regular training sessions, performance evaluations, and reporting mechanisms to ensure that any instances of dishonesty or unethical behavior are promptly addressed. Overall, the program is designed to create a culture of trust and accountability within the organization.
Loss prevention initiatives are essential to ensuring that David Jones continues to stay competitive in their market. Discuss with the interviewer how you would handle a situation surrounding employee theft, using a real-life example if you have one.
Written by Krista Wenz on August 4th, 2023
1st Answer Example
"My reaction to employee theft would differ if I were a retail associate or manager. If I were a manager and caught an employee stealing, I would terminate them immediately. If I were an associate, I would report the incident according to company protocol. I would avoid approaching the employee as I would not want to make it a personal issue."
Written by Krista Wenz on August 4th, 2023
2nd Answer Example
"I once had a coworker who asked me to help him steal, and it was so uncomfortable! I would never steal something for any reason, so it was easy to say no to him. Even though it was hard to tell my manager and know that my coworker would probably get fired, I had to do the right thing. What is the process for those kinds of situations at David Jones Ltd.?"
Written by Jordan Henry
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