MockQuestions

Belk Interview Questions

To help you prepare for a Belk job interview, here are 31 interview questions and answer examples.

Belk was written by and updated on August 29th, 2018. Learn more here.

Question 1 of 31

At Belk, we like to hire strong achievers. Give me an example of a time when you went above and beyond.

How to Answer

Display to the interviewer that you can do more than the bare minimum. Show that you can react appropriately when you see that your employer has a need that goes beyond your usual day-to-day expectations.

Written by Jordan Henry on August 28th, 2018

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31 Belk Interview Questions & Answers

  • 1. At Belk, we like to hire strong achievers. Give me an example of a time when you went above and beyond.

      How to Answer

      Display to the interviewer that you can do more than the bare minimum. Show that you can react appropriately when you see that your employer has a need that goes beyond your usual day-to-day expectations.

      Written by Jordan Henry on August 28th, 2018

      1st Answer Example

      "Last week I noticed that my manager had not completed the schedule for the following week. Some of the staff were complaining that they didn't have their work schedule yet. Rather than going to my manager with the complaint, I offered to take on some of her workload so that she would have the time to complete the schedule. We worked together for a couple of overtime hours that day and were able to catch her up on everything. It felt good to help but also benefited me by way of organization."

      Written by Jordan Henry on August 28th, 2018

      2nd Answer Example

      "Just yesterday I had a customer make a purchase, and I noticed that she was struggling with her bags. She had a stroller, a couple of kids, and a lot of bags to carry. I offered to help her out to her car, and she gratefully accepted. It felt excellent to go above the call of duty that day."

      Written by Jordan Henry

  • 2. How do you handle situations that could cause you to be late or miss work?

      How to Answer

      The retail industry can be stressful, fast-paced, and constantly changing -- and this kind of environment can make some employees feel flustered or stressed out. The interviewer wants to get a feel for how you respond to unexpected situations, so talk to them about how you would handle an unexpected situation that threatened to make you late for work.

      Written by Jordan Henry on August 28th, 2018

      1st Answer Example

      "I always give myself an extra time-buffer when I leave for work in case something unexpected comes up -- that way, I'm not stressed out if something happens. The extra time I build into getting to work will give me time to contact my manager if I get delayed -- and if nothing else, it never hurts to arrive early for work!"

      Written by Jordan Henry on August 28th, 2018

      2nd Answer Example

      "I'm very cool-headed and even-tempered, so I don't panic when something unexpected happens on my way to work. I had a flat tire a few months ago, and I immediately called my manager and let her know I would likely be late. I changed my tire and only ended up being about fifteen minutes late for my shift; since I had notified my manager, she was able to navigate around my temporary absence, and there was no reason for anyone to be stressed."

      Written by Jordan Henry

  • 3. Do you have reliable transportation?

      How to Answer

      Even if you're not expected to drive for the job, you will need to have some form of reliable transportation. If you take the bus or ride a bike, that works too! Merely share that you have the means to get to work consistently and on time.

      Written by Jordan Henry on August 28th, 2018

      1st Answer Example

      "I have reliable transportation. I have a well-maintained vehicle, and I am comfortable with the amount of travel required to get to your office every day."

      Written by Jordan Henry on August 28th, 2018

      2nd Answer Example

      "I take public transit; however, I find it to be very reliable. I was late to work only once last year, and that was due to a snowstorm which stalled all of our employee's commute - including those with personal vehicles. Rest assured, I am reliable and will always come to work on time."

      Written by Jordan Henry

  • 4. What do you hope to learn from this job at Belk?

      How to Answer

      At Belk, we offer trainings and development opportunities throughout your career with us with a variety of instructor-led sessions, online courses, reference materials, and on-the-job activities -- we're committed to empowering our employees to take ownership of their careers and helping you learn whatever you want to learn about the retail industry. Talk to the interviewer about what you hope to learn during your time with Belk.

      Written by Jordan Henry on August 28th, 2018

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  • 5. What are your salary expectations?

      How to Answer

      At Belk, we understand the importance and interconnectedness of your personal and work life, and that a truly healthy work environment makes room for both. That's why we are committed to helping our associates achieve balance personally and professionally. Talk to the interviewer about how you expect to be compensated for your work with Belk.

      Written by Jordan Henry on August 28th, 2018

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  • 6. How can Belk motivate you on the job?

      How to Answer

      Every employer should know how each staff member is best motivated. Talk to the interviewer about the variety of ways in which you find motivation on the job.

      Written by Jordan Henry on August 28th, 2018

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  • 7. Describe to me your ideal employer.

      How to Answer

      There's a lot to love about working at Belk: from our rich heritage of community involvement and philanthropy to our commitment to a diverse and inclusive company culture that encourages innovation and creativity. What kinds of companies get your attention? What do you look for in an employer?

      Written by Jordan Henry on August 28th, 2018

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  • 8. We need reliable people on our team at Belk. How many days were you absent from work last year?

      How to Answer

      A part of being a diligent employee is to ensure that you are always on time and present when expected. It's great to even be 10 minutes early rather than just showing up right on the dot. Talk to the interviewer about your attendance.

      Written by Jordan Henry on August 28th, 2018

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  • 9. What type of work environment do you dislike working in?

      How to Answer

      At Belk, you will find a positive, inclusive, vibrant, and fast-paced environment where we expect you to take advantage of the tools and resources necessary to be effective at your job. Our sales associates love the fast pace and ever-changing nature of our stores, but we know that environment isn't right for everyone. Talk to the interviewer about any work environments that you haven't done well with in the past.

      Written by Jordan Henry on August 28th, 2018

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  • 10. Personality fit is important to us at Belk. How would you describe your personality?

      How to Answer

      At Belk, we know that our sales associates are what make our stores extraordinary. We embrace a diverse and inclusive culture where the unique talents and perspectives of our associates fuel innovation and enable us to better serve our customers and communities. We want you to feel comfortable and empowered to bring your authentic self to work, so talk to the interviewer about your personality.

      Written by Jordan Henry on August 28th, 2018

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  • 11. How do you handle a situation where your supervisor does not properly communicate information to you?

      How to Answer

      You cannot force others to communicate with you in a way that you would always prefer. Talk to the interviewer about a time that you have handled a supervisor who does not interact with you in a way that you like.

      Written by Jordan Henry on August 28th, 2018

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  • 12. What type of manager brings out the best in you?

      How to Answer

      The management team at Belk works hard to make sure that every sales associate has all of the tools they need to be the best at what they do, from our on-boarding programs to our continuous opportunities for training and development. Talk to the interviewer about successful relationships you've had with managers in the past. What made these relationships so positive?

      Written by Jordan Henry on August 28th, 2018

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  • 13. Why is this job with Belk right for you at this time in your career?

      How to Answer

      One of our foundational values at Belk is to be committed to the success of our associates, so we offer continuous opportunities to learn and progress in your career with us, if that's what you choose. We're always excited to welcome new associates who are looking to build a career with Belk. Talk to the interviewer about your own career goals and how this position at Belk can help you work toward those goals.

      Written by Jordan Henry on August 28th, 2018

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  • 14. What kinds of events cause you stress on the job? How do you respond to stress?

      How to Answer

      At Belk, we've worked hard to create an extraordinary company culture for our employees, but there are certain unavoidable realities in the retail industry: it's a fast-paced, competitive, ever-changing environment, and there are bound to be times of stress. Talk to the interviewer about stressors you've encountered in the workplace and how you respond to times of stress.

      Written by Jordan Henry on August 28th, 2018

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  • 15. Tell me about a time when you made a suggestion requesting change in an organization.

      How to Answer

      At Belk, we embrace a diverse and inclusive culture where the unique talents and contributions of our employees fuel innovation and collaboration. That's why one of our company values is to be encouraging of growth and change. Have you ever suggested an improvement to a company you've worked for? How was your idea received? What was the outcome?

      Written by Jordan Henry on August 28th, 2018

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  • 16. How do you like to be recognized for your accomplishments?

      How to Answer

      At Belk, we're passionate about our sales associates because we know that they're our secret weapons. That's why one of our foundational values is to be committed to the success of our associates. One of the ways we offer our support and commitment to our employees is by recognizing their individual accomplishments and contributions to our team. Talk to the interviewer about what kind of recognition means the most to you.

      Written by Jordan Henry on August 28th, 2018

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  • 17. This position requires a flexible schedule as we are open evenings, weekends, and most holidays. Are you able to commit to these hours?

      How to Answer

      Most retail positions require a wide range of hours that may include evenings, weekends, holidays, overtime, and split shifts. Assure the interviewer that you can commit to a wide range of hours. If there is anything in your schedule that may hinder your availability, be sure to address this.

      Written by Jordan Henry on August 28th, 2018

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  • 18. Take me through your experience in retail. What was the most challenging position you have held? Which was your favorite, and why?

      How to Answer

      Though retail experience is preferred, it's more important that sales associates at Belk are capable of outstanding customer service, have a passion for the retail industry, and can adapt to change quickly and efficiently. While these are qualities that you can obtain through retail work, we know that it's possible to develop these qualities in other ways as well. Talk to the interviewer about your history in retail, if any, or how you have gained the necessary skills for this role.

      Written by Jordan Henry on August 28th, 2018

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  • 19. Have you researched our company values? What makes you the best candidate for Belk?

      How to Answer

      At Belk, we believe that Southern isn't just a place -- it's an attitude, a state of mind, and a way of doing business that has made our company successful over the years. It's what makes us unique. That Southern hospitality is founded in our core values: be encouraging of growth and change, be proud of our rich heritage, be involved in our communities, be committed to the success of our associates, and be the best at what we do. Which of these values stand out to you most? How would you embody these values in your job at Belk?

      Written by Jordan Henry on August 28th, 2018

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  • 20. You will be responsible for a large amount of cash and valuable merchandise at Belk. What would your most recent employer say about your character and honesty?

      How to Answer

      Honesty is incredibly important when you are working in a retail environment based on a multitude of cash transactions. Assure the interviewer that you can be trusted by speaking about your character. Draw on the opinion of others to solidify your answer.

      Written by Jordan Henry on August 28th, 2018

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  • 21. In this role, you may be tasked with assisting in the setup, running, and cleanup of our regular store events. Are you comfortable with this?

      How to Answer

      At Belk, we're passionate about our local communities. That's why we host regular store events, such as charity events and fashion shows to engage our community in all of the fun things going on at Belk. Do you feel confident in your abilities to assist in the setup, hosting, and tear-down of these events?

      Written by Jordan Henry on August 28th, 2018

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  • 22. Working in a retail environment, you will sometimes come across rude customers. How would you handle a customer who is rude towards you or a co-worker?

      How to Answer

      Belk sales associates are tasked with providing excellent customer service with our elevated Southern hospitality to every customer without exception -- even customers who don't offer our sales associates the same courtesy. Talk to the interviewer about how you would respond to a rude customer.

      Written by Jordan Henry on August 28th, 2018

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  • 23. Tell me 3 qualities you possess that make you a strong fit for this position with Belk.

      How to Answer

      At Belk, we love our sales associates and know that they are our secret weapon. We're looking for passionate, energetic goal-driven employees to bring the best service to our customers. What are some qualities that make you stand out from other candidates? What makes you well-suited for a job at Belk?

      Written by Jordan Henry on August 28th, 2018

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  • 24. At Belk we firmly believe in grooming our employees into management roles as they show potential. Are you interested in potential leadership roles with us?

      How to Answer

      We're always looking for talented individuals who are interested in a career, not just a job. The corporate team at Belk knows that our sales associates are our secret weapons, so we're always looking to invest in you so that you feel invested in us. That's why we offer training programs and plenty of opportunities for advancement. Talk to the interviewer about any interest you have in training to be in leadership or management with Belk.

      Written by Jordan Henry on August 28th, 2018

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  • 25. In our retail stores we take pride in our merchandising and displays. Do you consider yourself to be a creative person, capable of making an attractive retail display?

      How to Answer

      Do you have examples of displays that you have created? Do you have unique ideas that you can share with Belk in regards to their current merchandising? Show the interviewer that you are interested in the creative aspect of creating an attractive retail display.

      Written by Jordan Henry on August 28th, 2018

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  • 26. This position requires you to adhere to a dress code. How do you feel about this?

      How to Answer

      At Belk, you'll be expected to adhere to a professional dress code -- that means no tennis shoes, jeans, or yoga pants. We want our customers to see that our associates take their work seriously and are invested in our merchandise. Do you feel comfortable adhering to our dress code standards?

      Written by Jordan Henry on August 28th, 2018

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  • 27. This role is goal-based and you will be responsible for setting and meeting daily sales goals. Are you comfortable with the different forms of selling you'll be expected to do?

      How to Answer

      In addition to daily sales goals for apparel, home, beauty, and other Belk departments, you will be expected to meet goals for new customer credit acquisitions, orders from the store, customer date capture, and new client acquisitions. Talk to the interviewer about your experience with these types of sales goals. Do you feel confident that you can consistently meet and exceed your goals?

      Written by Jordan Henry on August 28th, 2018

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  • 28. We have a strong employee honesty program in place at Belk to prevent loss. What would you do if you discovered that a co-worker was stealing product or money?

      How to Answer

      Loss prevention initiatives are incredibly important in the retail sector. Discuss with the interviewer how you would handle a situation surrounding employee theft. Be sure to avoid sounding self-righteous in your answer. Be diplomatic and refer to company protocol in these situations.

      Written by Jordan Henry on August 28th, 2018

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  • 29. At Belk, we have a very clear return policy. How would you handle a customer who was arguing with you about a potential return?

      How to Answer

      As a retail employee, you will come across customers who want to argue with store policy. Assure the interviewer that you can handle a situation like this with poise while keeping the customer happy, and keeping the needs of the company in mind as well.

      Written by Jordan Henry on August 28th, 2018

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  • 30. What do you know about Belk? Why do you want to work for us?

      How to Answer

      Since 1888, the Southern woman has come to rely on Belk first for her, for her family, and for every phase of her life. Our customers know exactly what to expect when they walk into one of our stores: friendly service, fair prices, and an emphasis on our local communities. That's been the Belk way since the very beginning, and we don't plan to change any time soon. Talk to the interviewer about what stands out to you about Belk and why you are interested in starting a career with us.

      Written by Jordan Henry on August 28th, 2018

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  • 31. Belk puts customer service first. How do you ensure that you always put the customers' needs first?

      How to Answer

      At Belk, our customers always come first. A Belk sales associate provides outstanding customer service to each and every customer, displays a passion for retail and fashion, and is excited to learn more about our products. Talk to the interviewer about your own approach to customer service and how you would embody the spirit of southern hospitality for our customers.

      Written by Jordan Henry on August 28th, 2018

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