33 The Mount Sinai Hospital Interview Questions (+ Answers)

List of 33 The Mount Sinai Hospital Interview Questions & Answers

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1.

Think about a difficult boss, professor or coworker. What made him or her difficult? How did you successfully interact with this person?

Darby Faubion wrote: "I once worked at a small medical facility where the primary physician was very demanding. When he would walk into the facility, employees would quietly announce that he was in the building, so that everyone could be prepared for his arrival. This physician had great intentions; however, his people skills were a little rough. I could see that he meant well, and I recognized that he wanted to do a lot of good things. When we interacted, I always took his feedback with the understanding that he didn't mean things as harshly as he might say them." Ryan Brown wrote: "In my previous position, I did have a coworker who didn't pull their weight. This unmotivated coworker created more work for the rest of the team by being slow and unresponsive. Our team started to complete most of the tasks when it came to group projects. It didn't take much time before our department head noticed this particular individual was slacking. I feel like, in most instances, the underachievers will weed themselves out over time, and it's rarely worth making a fuss over."

2.

The Mount Sinai Hospital is a learning facility with over 2,000 residents and clinical students. Tell me about your healthcare related education. and training.

Darby Faubion wrote: "I have a nursing degree as well as additional on the job training within clinical research. I feel that my nursing education opened up many potential industry-related avenues for me. I graduated top of my class and completed a valuable internship with 'XYZ Health Services'. All of these experiences have helped prepare me for success in this role with The Mount Sinai Hospital. Further, I look forward to sharing my experience with those who are entering the healthcare industry. I feel like it is my turn to give back some of what has been given to me." Ryan Brown wrote: "I did my undergraduate in chemistry and medical school at St. George's University. I loved surgery, so my electives were in general surgery, trauma epidemiology, and orthopedics. I'm happy to be moving on to more responsibility as a resident. I have had some amazing mentors, and I found that I could perform with some different teaching styles."

3.

The Mount Sinai Hospital is the largest inpatient facility within our network. We currently have an over 1,100 bed facility. Do you foresee any issues with transitioning to a facility of this size?

Darby Faubion wrote: "Change can be a bit trying for everyone involved. Personally, I am excited about the opportunity to work in a larger facility such as The Mount Sinai Hospital. I feel like in a facility this size and with so many specialty areas, there will always be room for growth." Ryan Brown wrote: "I know this will come off as cliche, but it's truthful. My weakness is in not delegating. I know what I want to be done and how I want it done, so it's often easier to do it myself. However, it can inhibit my ability to grow. I cannot take on every step of a project; I need to be able to give the task or a portion of it to another team member or direct report, let go of the control and know it will be taken care of. I've spoken with my current manager about it, and we've developed a system where he can call me out on the behavior since often I'm not aware of it. By bringing awareness to it at the moment, I find my propensity to hold onto control has decreased, so I'm certainly moving in the right direction."

4.

Have you ever been involved in ordering medical supplies, maintaining inventory, or other types of health care related administrative duties?

Darby Faubion wrote: "I have experience in ordering medical supplies and maintaining inventory. I fully understand that there is an art to being properly organized when it comes to the availability of supplies. For medical ordering and inventory, I have used a variety of software and programs such as ABC and XYZ." Ryan Brown wrote: "Yes. I used to do this in my former position. I was responsible for maintaining supplies on the general surgery ward for five years. It was great at working behind the scenes with the result being efficiency for others."

5.

At The Mount Sinai Hospital we take pride in our great relationships with clients, vendors, coworkers, and patients. Do you consider yourself to be a strong relationship builder?

Darby Faubion wrote: "I have often been complimented on my relationship building skills. I like to get to know people and ask them questions about themselves. Most people love to talk about themselves, and I find it's a great and simple way to start building rapport with others. I consider myself to be a strong relationship builder and take pride in my 'people skills'. Rest assured, I would be a great ambassador of positive relationships for The Mount Sinai Hospital." Ryan Brown wrote: "Some ways to build strong relationships in the workplace: - Have strong follow-up - Offer sincere conversation - Get to know people on a personal level - Be trustworthy - Avoid gossip - Offer mutual respect - Be mindful of your actions - Compliment others - Be positive - Be a strong listener" Ryan Brown wrote: "I am happy to hear that The Mount Sinai Hospital values long-term relationships. This fact is a bonus for me, and it's one of the reasons I chose to work in the medical field. I like working in an industry where genuine care is valued. Healthcare is not a place for gimmicks because health is precious and irreplaceable. In the past, I've had a lot of success by focusing on building a reputation for consistency and followup. What you describe is a good fit for me, these skills are valued by reputable vendors, and I'd like to represent a company that wants to create long-term sustainable partnerships."

6.

In a facility as large as the Mount Sinai Hospital, you will meet people with different backgrounds, cultures, and personalities. What is something you would like someone who is going to meet you to know about your personality?

Darby Faubion wrote: "I would describe my personality as approachable, light-hearted, and positive. I like to give more than I take and pride myself on being part of a team." Ryan Brown wrote: "I'm genuinely easy-going, probably from all the international travel I experienced in my 20's. I like to do the right thing, and sometimes I get stressed trying to reach that goal, but I think it's a worthwhile endeavor. I can be funny, but my sense of humor is pretty dry, so people don't always know that about me when they first meet me."

7.

With the ongoing changes in the healthcare services industry, How do you keep your knowledge current?

Darby Faubion wrote: "Every morning I listen to X Podcast because I find the information to be fresh, and valuable. In addition to this podcast, I also subscribe to a couple of industry blogs. One is ABC, and the other is XYZ. I greatly value the information shared between fellow professionals. What resources do you prefer to stay on top of industry trends and changes?" Ryan Brown wrote: "I am an avid fan of google alerts! I will receive an email with the related information any time there is a major headline about the healthcare services industry. In addition to this, I also subscribe to a couple of medical-related journals."

8.

If you could expand your knowledge and expertise in any healthcare service area, which would you choose?

Darby Faubion wrote: "If I could choose any area of healthcare services to be a subject matter expert in, I would choose geriatric care. I do feel that this particular focus is not as popular as some, and becomin an expert in it would allow me to snowball in my career." Ryan Brown wrote: "I have a variety of interests within healthcare service, so that is a tough question for me! I suppose if I had to narrow it to just one area of expertise, I would say palliative care and the necessary family care that comes with it."

9.

At The Mount Sinai Hospital we seek to hire individuals who display a keen interest in the healthcare arena. Would you consider yourself dedicated to a career in healthcare services?

Darby Faubion wrote: "My entire career has been dedicated to the healthcare services field. I find it incredibly rewarding and interesting because I get to help others and every day brings new challenges! One of the reasons I applied for this role with The Mount Sinai Hospital is because I can see a long-term fit here. I plan to work in the healthcare segment for my entire career." Ryan Brown wrote: "I know this career can take a toll on personal life, and I understand that while it can be more-or-less sustainable, it's more than just a job for me. So far, I have dedicated my entire adult life to this career. I have shadowed numerous professionals and have worked multiple clinics. I know this is the right career for me." Ryan Brown wrote: "This career is not just something I want to do 8-5 to get by; it's something I want to BE. I want to be someone who dedicates themselves to a craft. I chose healthcare because the learning opportunities are endless. It's constantly evolving. I find the human body is fascinating, and I think that society is only healthy when it cares for its wounded."

10.

Healthcare service companies require strong organizational skills and attention to detail. How do you ensure that your work is properly organized, and highly accurate?

Darby Faubion wrote: "I am a highly detailed person, and I thrive on having a high level of organization in my day. This organization includes my scheduling, paperwork, and more. If I am offered a position with The Mount Sinai Hospital you will never find me to be disorganized! I utilize my Outlook calendar and set alerts for myself for deadlines and important activities. My documentation is strong as well." Ryan Brown wrote: "I'm a bit of a nerd. I carry around a notebook and write down important facts if I think there is a chance I will forget them. But this is usually just for transitions. Every clinic I've ever worked in has its way of communicating and recording facts, so I put time and attention into using the system the people around me are using. That way its easier to transition care and the patient has all their info in the same place. My notebook saves me when I'm swamped, but I try to be efficient and put info directly into the [group record/EMR/chart] when I can."

11.

The Mount Sinai Hospital has a diverse workforce. When have you worked amongst a diverse group of people?

Darby Faubion wrote: "I have worked with diverse groups of people most of my career, including my time in University. I am most comfortable, and happy, in this type of environment because it offers me unique learning opportunities." Ryan Brown wrote: "I am so glad you pointed out your need for diversity at The Mount Sinai Hospital. I greatly value diversity. I grew up in a fairly homogeneous town in Montana. When I hit my 20's, it was so important to me to learn about other cultures. I worked with community volunteer organizations in Peru, inner-city Chicago, and Russia."

12.

Patient care requires a strong amount of compassion. Do you consider yourself a compassionate person?

Darby Faubion wrote: "I understand that compassion is one of the top qualities that I need to bring to the workplace, being in the healthcare services profession. I consider myself a very compassionate individual. I am warm-hearted, responsive to my patients' needs, and always empathetic." Ryan Brown wrote: "Some ways to describe yourself could be: - Understanding - Warm Hearted - Empathetic - Responsive - Charitable - Tender Hearted"

13.

In the healthcare services industry there are many emotions in a day. Have your emotions ever been in the way of your productivity?

Darby Faubion wrote: "Everyone is emotional to a certain degree, and I would consider myself kind-hearted and open. A career in healthcare can be emotional at times; however, I choose to focus on the positives. For instance - if we are close to losing a patient, I will focus on the positive memories rather than the illness. This mindset has consistently allowed me to continue with a productive shift no matter the emotions that come my way. " Ryan Brown wrote: "This is a great question. I think the right answer is, 'of course, but not for long'! We've all had those tough cases. A child dies, a patient yells at you, or you have to give someone a cancer diagnosis. Its professional to take a few minutes after an encounter like that and let those emotions come and go. I cope with these emotions by telling myself that it's not my story, its the patient's story. I think it's okay to be moved by someone else's experience, but I don't need to make it mine."

14.

It is often said that a career in healthcare is a 'thankless job'. How can we keep you motivated and engaged, even on the days when you feel your work goes unnoticed?

Darby Faubion wrote: "I am an easily motivated individual, and it does not take much to keep me engaged. I am fully aware that healthcare-related positions can seem thankless. Honestly, the best thanks that I can get is a pat on the back now and then. The majority of my motivation comes from simply helping people." Ryan Brown wrote: "My chosen career was helping people at exactly the point they were least capable of censoring themselves or giving back. So, I stopped needing thanks from my patients. It's not like I don't need positive reinforcement. Everyone does. But I made a point to find it in other places instead of expecting it from my patients. Nowadays I make an effort to expressly thank the people I work with when they do a good job. I focus on being grateful to be allowed to see private, raw, emotional parts of peoples lives. And I make work-related goals I can achieve for satisfaction."

15.

When have you shown a willingness to learn a new method or new approach to solving a problem?

Darby Faubion wrote: "When our facility came under new management last year many new methods and policies came into place. I was able to learn some exciting new approaches to our challenges in patient care and customer management. I quite enjoyed the process." Ryan Brown wrote: "It's funny; they say people in medicine are 'lifelong learners'. But on top of that, we're in this digital revolution, and everyone has to learn new software all the time. I'm finally getting old enough to realize that its difficult to be constantly adapting. I think my 75-year-old aunt telling me how to use my iPhone helped me appreciate that it's all about humility. Not WHO is teaching you, but if you are willing to learn. In the medical context, I just took an updated CPR course, and it went from the 2:15 compressions to continuous compressions and I had to adapt to avoid my past way of thinking."

16.

What part of your healthcare career brings you the most stress?

Darby Faubion wrote: "The part of my career that brings me the most stress is when the schedule is running behind due to lack of hustle on mine or my teams part. I like to be on time with my schedule to ensure that our patients and clients are assisted properly." Ryan Brown wrote: "To be completely transparent, I probably bring myself the most stress because of my innate desire to be the best. I strive for perfection too often, which causes undue stress on myself. I manage this by focusing my energy on productive activities that are good for my career."

17.

What services, which would you choose?

Darby Faubion wrote: "Every day at work, I remind myself that everyone I come across has their struggles. Every person we care for has a story. I make sure to get to know my patients whenever possible. Everyone has the right to compassionate care." Ryan Brown wrote: "I have three philosophies when it comes to my work. One for the clinic, one for me, and one for the patient. First, I work in a system, and I respect that. I follow the rules, I maintain my certifications, and I appreciate the policies and values of whatever site I work. Patient care is a privilege, and I respect the role I have in clinical care and the part other people have. Second, I want to be the best at what I do. Every day I learn something, and that's because I choose to get better. Last, I adapt to the individual. If I'm meeting the requirements of my position, and evolving within my profession, then I am free to adjust to my patient and be the provider they need. Some patients need a lot of attention; some want less, and some need boundaries. I have trained myself to adapt my communication style, so a patient gets what they need."

18.

In order to work for The Mount Sinai Hospital, you must be able to pass a full criminal background check. Do you consent to a full background check?

Darby Faubion wrote: "I have a clean criminal record and am happy to comply with any background check you require of me." Ryan Brown wrote: "No problem. I understand that it's part of the job. But I want to be up-front, I have done a full background check before, and there is a possibility you will see a charge for possession of marijuana in the check. It was several years ago, and it's no longer an issue for me because I've made significant changes in my life to pursue this career. But I don't want you to be surprised by the information. I'm happy to answer any questions you have."

19.

As you know, the Mount Sinai Hospital is a learning facility. If you could expand your knowledge and expertise in any area of healthcare services, which would you choose?

Darby Faubion wrote: "If I could expand my expertise in any healthcare service area I would choose anything within primary care. This is one of the reasons I have applied with your company. I feel that your focus will be a great fit with my long-term career goals." Ryan Brown wrote: "I'm interested in research. One of the things that attracted me to working with your company is your ongoing community-based research collaborations. I'd be curious to hear if the [clinic/hospital/program] had any needs in this area. Is this something junior staff can be involved in?"

20.

At The Mount Sinai Hospital we seek to hire individuals who have ambitions of growing their career. Where do you see yourself in 3-5 years?

Darby Faubion wrote: "In 3-5 years I would like to see my career with The Mount Sinai Hospital include a path towards a leadership role. I am very keen on paving a long-term career in the healthcare services realm and would love the opportunity to do that here." Ryan Brown wrote: "One of the attractive points of working for The Mount Sinai Hospital is that you care about the growth of your employees. I'm motivated to learn and am looking for a long-term fit. In 3-5 years I'd like to be grounded in the clinic, learn about this site, your patient base and earn certifications that would help the unit advance. Personally, I'd like to get involved in some of the local volunteer organizations. I speak Spanish, and I have an interest in urban outreach so it would be nice to do something formal in that context...health-education or fundraising."

21.

The Mount Sinai Hospital seeks to hire those with strong problem solving skills. When were you able to successfully resolve a problem in the workplace?

Darby Faubion wrote: "In my most recent position we had a consistent problem with employees showing up late for their shifts or calling in sick at the very last moment. Rather than the typical documenting and reprimanding style that management usually takes, I decided to track the results of an accountability reward system. For 180 days, my employees were rewarded for coming to work 10 minutes early. Also, for every month with zero sick days, a bonus was added. In the end, we awarded those with perfect attendance a $600 bonus. The bonus' cost us less money, in the end than the cost of lowered productivity due to absent employees. The program was a success, and upper management chose to keep it implemented for another six months. We will re-assess in December, but it seems to be working very well." Ryan Brown wrote: "I was working in a clinic where the primary population was low income. We had a lot of concerns with patients not showing up for appointments when expected. The staff wanted to start double-booking patient time slots. Instead, I got permission to spend a day in a highly-rated clinic serving the same population. Instead of scheduling, they had these 'drop-in mornings' with a common waiting room. I took these methods and incorporated them into our setting. We did that twice a week, and it completely solved our scheduling problem."

22.

Do you prefer to work in a team based position or individually?

Darby Faubion wrote: "Whether I am doing an independent project, or working in a team environment, I always give my best. I enjoy the camaraderie of working in a team, but I can be successful working autonomously as well." Ryan Brown wrote: "I have found, in the past, that I work well in an individually driven environment; however, I can certainly be productive in a team-based setting as well."

23.

The Mount Sinai Hospital supports a healthy work/life balance for all employees. How do you balance life and work?

Darby Faubion wrote: "I find that with the right company, it's pretty simple to balance life and work. When I enjoy what I do it doesn't feel like a chore. I am always sure that when at home, my family gets my attention first. I take time on the weekends to do things for myself and ensure that I regenerate before the work week begins." Ryan Brown wrote: "I make a strong effort to keep a healthy balance by spending my free time away from my cell phone and having more face-to-face time with my friends and family. I indulge in the things that make me happy, on my time off. By consistently rejuvenating in this way, I can give even more energy when I am at work."

24.

Tell me about yourself.

Darby Faubion wrote: "A bit about me - I love to travel, read, and conduct research. I am a recent grad from Columbia University and have spent the past 12 months traveling the world. It was the best experience that I could have given myself as I was able to learn so much from seeing how the rest of the world lives. I returned to the US just last month and have been actively looking for work the past couple of weeks. I am looking forward to getting into the routine of a career again." Ryan Brown wrote: "I am an avid marathon runner and have traveled to 10 countries in the last eight years to compete in a variety of races. I am a competitive individual and enjoy keeping fit. Being newer to my career in healthcare services, my biggest goal as of late has been to take as many related courses and workshops as possible. I am eager to get a great start on my career."

25.

If The Mount Sinai Hospital hired you today, what would you accomplish first?

Darby Faubion wrote: "When we were speaking earlier, you mentioned that you were urgently seeking to improve the level of patient care and compassion at this facility. I want to offer my strong skills when it comes to building patient rapport and help to improve the satisfaction of everyone that uses the services of The Mount Sinai Hospital. I plan to make a positive impact very quickly." Ryan Brown wrote: "This question is a delicate one, and you need to show respect for the on-boarding process, then give a moderately ambitious project that you could execute. This concept is often called your 'value proposition' in marketing. "Hire me because I'll do X." But remember this is your campaign promise, if hired, it will likely be your first target to hit and depending on the environment, it could make or break you. The best approach is to give a functional analysis of the employers' needs and your skills."

26.

The Mount Sinai Hospital has several specialty areas. Is there an area that you least prefer to work in and, if so, why?

Darby Faubion wrote: "The diversity of the Mount Sinai Hospital is one thing that attracted me to your facility. I can be productive in most work environments, especially if teamwork is encouraged. However, I must admit, if I had to choose my least likely preference, it would be pediatrics. I love children, but prefer to work with adults." Ryan Brown wrote: "I have to admit, I haven't yet experienced a specialty area that I couldn't find my niche in. I love being a healthcare provider and feel like I can be flexible where I am needed. I love working with like-minded people who set challenging goals for themselves. I thrive when I work for supervisors who encourage curiosity and creativity in problem-solving."

27.

In your opinion, what makes you a great problem solver?

Darby Faubion wrote: "I am a great problem solver because I do not allow stress to cloud my judgment and mute my sound decision making. I am a keen observer with a great memory which allows me to recall unique solutions or ideas." Ryan Brown wrote: "I believe I am a great problem solver because I am sure to gather as many facts as possible, I look at the problem and its potential solutions from multiple angles, and I am not afraid to make a creative decision that might seem off the beaten path."

28.

Rate your problem solving skills from 1-10. How do you justify your rating?

Darby Faubion wrote: "I rate my problem-solving skills as an 8/10. I will, on occasion, have times when I am not as efficient as I would like to be but all in all, I do feel that my problem-solving skills are above average. My supervisor and co-workers will attest to my fast reflexes when a problem arises, and they would also say that I remain calm under pressure." Ryan Brown wrote: "I would say I get a solid 8.3 on a scale of 10. Seems weird to give myself something like a .3, but I think of it as an 83%, which is a B- teetering on a solid B. It's a solid grade, with definite room for improvement, since I'm certainly not perfect. The reason for the B-/B grade would be that I'm quick to take action and figure out the solution as I go, but sometimes I could benefit from taking a moment to pause and reflect or gather other contributors before taking action. That said, I believe I generally get the best outcome possible when faced with a challenge."

29.

Why do you think you will be successful in this role with The Mount Sinai Hospital?

Darby Faubion wrote: "I know I will be successful in this role because I have been working in this industry for five years with great training and mentorship. I have a solid understanding of X, Y, and Z (skills listed in the job description). Also, I have all of my updated certifications as outlined in your job description. I am well-prepared for this next step in my career." Ryan Brown wrote: "I believe my success with The Mount Sinai Hospital will come from having all of the hard skills that you are looking for, whether learned in school or gained through work experience. I know all the key players in this region and stay informed of best practices."

30.

Do you think it is possible to be a good team member, yet disagree with the leader?

Darby Faubion wrote: "I think that it is possible to be a great team member, even when disagreeing with the leader. It's all in how you maintain respect for each other despite the difference in opinion." Ryan Brown wrote: "I believe that being a good team member is more about attitude than it is about compatibility. You do not need to agree with everyone 100% of the time, to be effective in your job."

31.

The Mount Sinai Hospital was initially looking for someone with 5 years' experience in a similar role. Considering you have just 2 years' experience, would you be willing to accept this position at a lower salary?

Darby Faubion wrote: "I would be happy to earn my way to the top compensation level if required. I do assure you that, despite my being shy of experience by a couple of years, I am a top performer and you would not be disappointed in my performance." Ryan Brown wrote: "I understand I do not quite meet the qualifications of experience you are looking for and am willing to be compensated in adjustment to that fact. However, I do look forward to proving my worth to The Mount Sinai Hospital in hopes to be considered for the median salary for the role."

32.

The Office of Diversity and Inclusion at the Mount Sinai Hospital focuses on ensuring high-level care and employment inclusion to diverse populations, including the LGBT population. What are your thoughts on supporting the LGBT community so openly?

Darby Faubion wrote: "I believe that it is important for people to express their individuality, and being part of the LGBT community is part of that expression. I feel that showing mutual respect to another person's choices is a way to build morale among team members and to build trust with our patients."

33.

At The Mount Sinai Hospital, our Integrative Pain Management Practice seeks to bring Eastern and Western medicine together to offer patients the benefits of both fields. What are your thoughts on mixing diverse cultures in a holistic approach to care?

Darby Faubion wrote: "I feel the integration of Eastern and Western medical practices is an exciting combination of treatment options that could benefit people in different ways. My primary doctor actually referred me to an acupuncturist when I had continuing back pain. Traditional pain medication masked the source of the pain. After a few sessions with acupuncture, my pain substantially subsided. I was pleased when I first learned that The Mount Sinai Hospital's Integrative Pain Management Practice included these options."

The Mount Sinai Hospital Mock Interview

To help you prepare for a The Mount Sinai Hospital job interview, here are 33 interview questions and answer examples.

Think about a difficult boss, professor or coworker. What made him or her difficult? How did you successfully interact with this person?

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