30 Orlando Health Interview Questions & Answers
Below is a list of our Orlando Health, Inc. interview questions. Click on any interview question to view our answer advice and answer examples. You may view 5 answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.
1. Orlando Health caters to a diverse patient population. When have you worked with diverse groups of people?
Why the Interviewer Asks This Question
The interviewer asks this question to ensure you are comfortable working with diverse groups of people. As a leading healthcare provider, Orlando Health is continually striving to incorporate multicultural and diversity awareness into its patient care -- making every patient experience the best experience possible, every time.
Central Florida is home to a diverse cultural population and visitors from around the world, which is reflected in its patient population. Orlando Health's Culture and Language Resources Department is a valuable resource for providing culturally competent care for all patients and guests. The interviewer wants to know that you will work well with their diverse patient population if hired.
Written by Krista Wenz on July 10th, 2022
Focus Your Answer On
If you have worked with diverse groups of people, explain how you enjoy diversity in the workplace and why. If you have not been exposed to a diverse patient population, assure the interviewer that you work well with everyone and have no cultural bias.
Written by Krista Wenz on July 10th, 2022
1st Answer Example
"I have worked with a diverse patient population most of my career. Working in a major city allowed me to meet patients from all over the world. I enjoy learning about new cultures and customs and look forward to working with your diverse patient population at Orlando Health."
Written by Krista Wenz on July 10th, 2022
2nd Answer Example
"I am so glad you pointed out your diverse patient population at Orlando Health. I greatly value diversity and was not exposed to diverse groups of people growing up. When I went to college, I was exposed to diversity and enjoyed meeting people with different backgrounds and customs. I made a good friend from India and traveled with her one summer. She exposed me to how other people live in the world, and it was certainly a wonderful experience. I look forward to the opportunity to serve your diverse patient population at Orlando Health."
Written by Krista Wenz on July 10th, 2022
2. This concludes our interview. What questions do you have for me?
Why the Interviewer Asks This Question
The interviewer wants to ensure that all your questions about Orlando Health or the job role are answered during the interview. It is best to ask at least a question or two, showing the interviewer your eagerness to learn all you can. Of course, you want to review the job announcement and research the company beforehand so you are not asking questions that could be found during your research.
Written by Krista Wenz on July 10th, 2022
Focus Your Answer On
Focus on asking questions specific to the role you are interviewing for or the company culture and work environment. Examples of good questions are asking the interviewer how you performed in the interview or if you need to clarify anything, asking what the interviewer likes most about working for the company, or if they have any hesitancy about hiring you.
Written by Krista Wenz on July 10th, 2022
1st Answer Example
"Yes, I do have a few questions. Thank you for asking. Could you please describe the company culture? Also, do you have any hesitancy in offering me the position?"
Written by Krista Wenz on July 10th, 2022
2nd Answer Example
"Thank you for asking. Yes, I do have a couple of questions. First, when would you like to have this position filled? And second, are there any required qualifications you do not see on my resume?"
Written by Krista Wenz on July 10th, 2022
3. Why do you think you will be successful in this role with Orlando Health?
Why the Interviewer Asks This Question
The interviewer wants to hear why you think Orlando Health can help you succeed in your career. Perhaps you want to promote to a leadership position with a company that supports and encourages professional growth. Or maybe you are just starting your career and will gain valuable experience with Orlando Health. Whatever it may be, the interviewer wants to hear what they can do to help you be successful in your role.
Written by Krista Wenz on July 10th, 2022
Focus Your Answer On
Rather than share how you have gone beyond expectations in the past, focus on how your qualities will help you to exceed company expectations. Discuss the reasons why you will be great at this job. Talk about your qualifications and skills that will help you to do this job well. If you can, match your strengths to the requirements outlined in the job description.
Written by Krista Wenz on July 10th, 2022
1st Answer Example
"I know I will succeed in this role because I have worked in this industry for five years with great training and mentorship. I have a solid understanding of X, Y, and Z (skills listed in the job description). Also, I have my updated certifications as outlined in your job description. I am well-prepared for this next step in my career."
Written by Krista Wenz on July 10th, 2022
2nd Answer Example
"I believe my success with Orlando Health will come from having all the hard skills you are looking for, whether learned in school or gained through my internship experience. As a new healthcare professional, I will succeed by gaining valuable experience in your top-rated establishment."
Written by Krista Wenz on July 10th, 2022
4. What would your former supervisor describe as your greatest weakness?
Why the Interviewer Asks This Question
The interviewer wants to hear what your former supervisor would say is your greatest weakness to see in what area you need to improve. Your supervisor may have told you in person or during a performance review that you should strengthen a specific skill, or they may have sent you to remedial training to improve in a particular area.
Written by Krista Wenz on July 10th, 2022
Focus Your Answer On
Choose a weakness that is not a core skill for this position. Be sure to have an action plan to improve this weakness if you haven't already. Perhaps you are watching TED talks to improve skills in a particular area, reading the latest-and-greatest book on the subject, or taking a seminar at a nearby community center. We are all human with our weaknesses, so don't be afraid to share yours!
Written by Krista Wenz on July 10th, 2022
1st Answer Example
"My former supervisor brought it to my attention that I seemed to have an issue with delegating. He asked if I had an issue relinquishing control, which is not the case at all. I just get so focused on what I am working on that I forget to ask for help when working on a team. He developed a system where he would call me out on the behavior since I'm often unaware of it. By bringing awareness to it when it happens, I find my propensity to delegate responsibilities has increased, so I'm certainly moving in the right direction."
Written by Krista Wenz on July 10th, 2022
2nd Answer Example
"My former supervisor pointed out that I often misspell or misuse some words in my reports and emails. English is my second language, so I understand that I will make mistakes. However, as a healthcare professional, I do not want to use words that are incorrect or misspelled as that looks unprofessional. I signed up for an English tutor for three months and have turned that weakness into a strength. I no longer misspell words or use words in the wrong context."
Written by Krista Wenz on July 10th, 2022
5. Rate your communication skills from 1-10.
Why the Interviewer Asks This Question
Working in the healthcare industry requires excellent verbal and written communication skills. The interviewer wants to know how you rate your communication skills to determine if you will be a perfect addition to the team. Of course, you want to give yourself a strong rating; however, you must remain realistic. Everyone has room to learn and improve! Be sure to justify your score as well.
Written by Krista Wenz on July 10th, 2022
Focus Your Answer On
Focus on giving yourself a high rating, but leave room for improvement. If you give yourself a 10 rating, the interviewer may view you as cocky and pass you over for another candidate. On the other hand, you want to avoid giving yourself a low rating, or you may not be offered the job.
Written by Krista Wenz on July 10th, 2022
1st Answer Example
"I rate my communication skills as an 8/10. I will, on occasion, have times when I have trouble putting into words what I want to say, but all in all, I do feel that my communication skills are above average. If you spoke with them, my supervisor and coworkers would also attest to my above-average written and verbal communication skills."
Written by Krista Wenz on July 10th, 2022
2nd Answer Example
"I would say I get a solid 9 out of 10. I feel my written and verbal communication skills are excellent, but there is always room for improvement. I took a year of communications courses in college, which helped me develop my skills."
Written by Krista Wenz on July 10th, 2022
6. In your opinion, what makes you excellent at your job?
Why the Interviewer Asks This Question
This question is similar to asking you what your greatest strengths are. The interviewer wants to hear what traits or characteristics make you excellent at your job to see if you will be a good fit for the team.
Written by Krista Wenz on July 10th, 2022
Focus Your Answer On
Review the job description before your interview. Then, choose keywords Orlando Health used to describe their ideal candidate. When you use those keywords in your response, the interviewer will see that you have the characteristics they are looking for.
Written by Krista Wenz on July 10th, 2022
1st Answer Example
"I am excellent at my job because I do not allow stress to cloud my judgment and mute my sound decision-making. I am a keen observer with a great memory, which allows me to recall unique solutions or ideas."
Written by Krista Wenz on July 10th, 2022
2nd Answer Example
"I believe I am excellent at my job because I am empathetic, caring, upbeat, and work well under pressure. Being able to remain calm while providing compassionate care are excellent qualities to have as a healthcare professional."
Written by Krista Wenz on July 10th, 2022
7. What type of work environment do you dislike working in?
Why the Interviewer Asks This Question
The interviewer wants to hear what environment you dislike working in to see if you would be a good fit for the Orlando Health team. They also want to know that you are flexible and can adapt to almost any environment.
Written by Krista Wenz on July 10th, 2022
Focus Your Answer On
Most people dislike working in an environment that is hostile or toxic. You cannot go wrong if you describe that type of environment as your least favorite to work in, as the interviewer will tend to agree with you.
Written by Krista Wenz on July 10th, 2022
1st Answer Example
"I can be productive in most work environments, so long as the mentality is positive and teamwork is encouraged. I cannot work in an environment that feels negative or toxic."
2nd Answer Example
"I prefer to focus on the positive, so if it's okay, I would like to share my ideal work environment with you. My ideal environment is organized, collaborative, positive, energetic, and encouraging. I love working with like-minded people who set challenging goals for themselves. I thrive when I work for supervisors who encourage curiosity and creativity in problem-solving."
Written by Krista Wenz on July 10th, 2022
8. With the ongoing changes in the healthcare services industry, how do you keep your knowledge current?
Why the Interviewer Asks This Question
Employers expect employees to stay up-to-date in their respective fields, and today's technology makes this reasonably easy! List several ways you receive your industry knowledge and stay on top of trends. Tell the interviewer about those daily email updates you receive from professional organizations, conferences you attend, and seminars you have taken.
Lastly, asking the interviewer what resources they refer to for industry trends is a great idea. That question can start up a great conversation, and you may learn a thing or two as well.
Written by Krista Wenz on July 10th, 2022
Focus Your Answer On
Focus on having several ways you keep your knowledge current, showing you seek out information to stay up-to-date in your industry. You can mention how you take continuing education courses, speak with colleagues, sign up for alerts, and attend healthcare conferences to keep up with the changes in the industry.
Written by Krista Wenz on July 10th, 2022
1st Answer Example
"Every morning, I listen to X Podcast because I find the information up-to-date and valuable. In addition to this podcast, I also subscribe to a couple of industry blogs. One is ABC, and the other is XYZ. I greatly value the information shared between fellow professionals. What resources do you prefer to stay on top of industry trends and changes?"
Written by Krista Wenz on July 10th, 2022
2nd Answer Example
"I am an avid fan of Google alerts! I will receive an email with the related information whenever there is a major headline about the healthcare services industry. In addition, I subscribe to a couple of medical-related journals, including A and B, and take continuing education classes on the current changes."
Written by Krista Wenz on July 10th, 2022
9. Think about a difficult boss, professor or coworker. What made him or her difficult? How did you successfully interact with this person?
Why the Interviewer Asks This Question
The interviewer wants to gain insight into your problem-solving and conflict-resolution skills. They want to see that you act professionally when working with challenging people.
Written by Krista Wenz on July 10th, 2022
Focus Your Answer On
Show the interviewer that you work well with most personalities even though you recognize some folks who are pretty difficult to please. Think about that one person at work who is hard to please. Perhaps there is someone at work who tries to intimidate others. Talk to the interviewer about what made this person challenging and their relationship with you. Avoid speaking poorly of anyone, and be sure to end your response on a positive note.
Written by Krista Wenz on July 10th, 2022
1st Answer Example
"I once worked at a small medical facility where the primary physician was very demanding. When he walked into the facility, employees quietly announced that he was in the building so that everyone could prepare for his arrival. This physician had great intentions; however, his people skills were a little rough. I could see that he meant well, and I recognized that he wanted to do a lot of good things. When we interacted, I always took his feedback with the understanding that he didn't mean things as harshly as he might say them."
Written by Krista Wenz on July 10th, 2022
2nd Answer Example
"During my internship, I had a fellow student who didn't pull their weight. This unmotivated person created more work for the rest of the team by being slow and unresponsive. Our team started to complete most of the tasks regarding group projects. It didn't take much time before our professor noticed this particular individual was slacking. In most instances, the underachievers will weed themselves out over time, and it's rarely worth making a fuss over."
Written by Krista Wenz on July 10th, 2022
10. If Orlando Health hired you today, what would you accomplish first?
Why the Interviewer Asks This Question
The interviewer wants to see if you have put thought into what you would like to achieve shortly after being hired. It is good to have an idea of what you want to accomplish, but sometimes you won't know what needs to be achieved until you are hired. If that is the case, explain how you want to meet your coworkers, learn the company's policies and procedures, and complete the new employee orientation.
Written by Krista Wenz on July 10th, 2022
Focus Your Answer On
When you start a new position, it is essential to be clear on how you will make a positive impact after being hired. This question is a delicate one, and you need to show respect for the onboarding process, then give a moderately ambitious project that you could execute. This concept is often called your 'value proposition' in marketing. 'Hire me because I'll do X.'
Remember, this is your campaign promise. If hired, it will likely be your first target to hit; depending on the environment, it could make or break you. The best approach is to give a functional analysis of the employers' needs and your skills.
Tell the interviewer your impact goal, should you be a successful candidate. Be sure to refer to the company's immediate needs, such as increasing budgets, or improving patient care, for instance.
Written by Krista Wenz on July 10th, 2022
1st Answer Example
"When we spoke earlier, you mentioned that you urgently sought to improve the level of patient care and compassion at this facility. I want to offer my skills in building patient rapport and help improve the satisfaction of everyone that uses the services of Orlando Health, Inc. I plan to make a positive impact very quickly."
Written by Krista Wenz on July 10th, 2022
2nd Answer Example
"If hired today, I would commit to diving into every resource provided to me, speeding up the learning curve typical of a new hire who is also new to their career. I will soak in every learning opportunity that comes my way so that I can be a self-sufficient member of your healthcare team within the first 30 days."
Written by Krista Wenz on July 10th, 2022
11. What specialty service that Orlando Health offers appeals to you the most?
Why the Interviewer Asks This Question
The interviewer wants to know what specialty services appeal to you the most to see if you might be a good fit for another department within Orlando Health. Large companies like Orlando Health like to hire within when a job opens up to save money on the hiring process. Be sure to tie your answer into a specialty service that Orlando Health, Inc. offers.
Written by Krista Wenz on July 10th, 2022
Focus Your Answer On
If you review Orlando Health's website before your interview, you will see they offer many specialty services. Choose one of those specialties for your response with a reason why that particular specialty interests you.
Written by Krista Wenz on July 10th, 2022
1st Answer Example
"The specialty service that appeals to me the most is cancer care. I have had several friends and family members diagnosed with cancer and have done a lot of research on the subject. I would like to learn what Orlando Health offers in this area."
Written by Krista Wenz on July 10th, 2022
2nd Answer Example
"I would say that anesthesiology appeals to me the most. I have been contemplating returning to school to become a nurse anesthesiologist, so that is definitely the specialty service I would choose."
Written by Krista Wenz on July 10th, 2022
12. What part of your healthcare career brings you the most stress?
Why the Interviewer Asks This Question
Stress can often be a regular part of the day-to-day work experience as a healthcare professional. Talk to the interviewer about the most stressful part of your career. Ensure that your answer does not include a factor that would make you appear unfit for the position. (i.e., a healthcare professional should not find facing illness to be the most stressful part of the job).
Written by Krista Wenz on July 10th, 2022
Focus Your Answer On
Focus on briefly describing the most stressful part of your job. Then, spend more time explaining how you handle stress and do not let it interfere with your work.
Written by Krista Wenz on July 10th, 2022
1st Answer Example
"I find it stressful when the schedule is running behind. I like to be on time with my schedule to ensure that our patients and clients get the proper, timely help they need. When I see the schedule backing up, I look for ways my team can be more productive and communicate to my patients that we are running behind. When I am honest with them, they seem more patient and understanding."
Written by Krista Wenz on July 10th, 2022
2nd Answer Example
"To be completely transparent, I probably bring myself the most stress because of my innate desire to be the best. I strive for perfection too often, which causes undue stress on myself. I manage this by focusing my energy on productive activities that are good for my career."
Written by Krista Wenz on July 10th, 2022
13. Tell me something about yourself that is not found on your resume.
Why the Interviewer Asks This Question
The interviewer asks this question to hear of an achievement, volunteer experience, or unique skill you possess that did not find its way onto your resume. Describe something that will make you stand out in the interviewer's mind, such as winning an award or being a competitive athlete.
Written by Krista Wenz on July 10th, 2022
Focus Your Answer On
Think of something you are proud of to use in your response. When you speak enthusiastically, the interviewer will gain insight into your personality and see what motivates and inspires you.
Written by Krista Wenz on July 10th, 2022
1st Answer Example
"Something not on my resume is how I spent the past six months traveling the world with Doctors Without Borders. It was the best experience I could have given myself, as I learned so much from seeing how the rest of the world lives. I returned to the US last week and have been actively looking for a job. I am eager to get into the routine of a career again and put my new skills to work."
Written by Krista Wenz on July 10th, 2022
2nd Answer Example
"One thing that is not on my resume is how I am a foster parent with four kids of my own. I got into being a foster parent after witnessing a horrible child abuse case while working in the emergency department. I have fostered over 30 kids over the years and legally adopted two. It has been an amazing and rewarding experience helping children."
Written by Krista Wenz on July 10th, 2022
14. Orlando Health supports a healthy work/life balance for all employees. How do you balance life and work?
Why the Interviewer Asks This Question
Maintaining a healthy work/life balance is essential to prevent burnout, illness, and injury. Working in healthcare can be stressful, and the interviewer wants to see how you maintain a healthy balance between your personal and professional life. Talk to the interviewer about how you maintain that appropriate balance for yourself.
Written by Krista Wenz on July 10th, 2022
Focus Your Answer On
Focus on showing the interviewer that you realize you need a healthy balance between work and your home life to be the most productive at work. Describe what you do to balance your personal and professional life in healthy ways.
Written by Krista Wenz on July 10th, 2022
1st Answer Example
"I find that it's pretty simple to balance life and work with the right company. It doesn't feel like a chore when I enjoy what I do. I am always sure that when at home, my family gets my attention first. I take time on my days off to do things for myself and ensure that I regenerate before the work week begins. Some activities that help me relieve stress include horseback riding, kayaking, and going on hikes with my family. When I can destress on my days off, I can handle the stress of the job much better."
Written by Krista Wenz on July 10th, 2022
2nd Answer Example
"I make a strong effort to keep a healthy balance by spending my free time away from my cell phone and having more face-to-face time with my friends and family. I indulge in the things that make me happy on my days off. I love to surf, mountain bike, and run on the beach. I can give even more energy at work by consistently rejuvenating in this way."
Written by Krista Wenz on July 10th, 2022
15. Do you prefer to work in a team-based position or individually?
Why the Interviewer Asks This Question
The interviewer wants to know in which situation you are the happiest and most productive. Talk to them about your preference for teamwork or working individually. Be sure to avoid pigeonholing yourself into one particular scenario (i.e., I only like to work by myself). You may work well without needing much management or direction, or perhaps you are better driven in a collaborative and team-led environment. Either way, be honest with the interviewer about your preferences without leaning either way negatively.
Written by Krista Wenz on July 10th, 2022
Focus Your Answer On
Tailor your response to the job you are interviewing for. Depending on the job you applied for will determine how you should respond. If you are interviewing for a call center or maintenance position with Orlando Health, you may prefer to work individually. If you applied to a healthcare position, you are probably most comfortable working on a team.
Written by Krista Wenz on July 10th, 2022
1st Answer Example
"I always give my best, whether I am doing an independent project or working in a team environment. I enjoy the camaraderie of working in a team, but I can also be successful working autonomously."
Written by Krista Wenz on July 10th, 2022
2nd Answer Example
"I have found, in the past, that I work well in an individually driven environment; however, I can certainly be productive in a team-based setting as well."
16. Patient care requires a strong amount of compassion. How do you define compassion?
Why the Interviewer Asks This Question
To succeed in the healthcare services industry, you should have substantial compassion for your patients. The interviewer wants to hear how you define compassion to see if your definition aligns with Orlando Health.
Written by Krista Wenz on July 10th, 2022
Focus Your Answer On
The true definition of compassion is sympathetic pity and concern for the suffering and misfortune of others. Focus on providing your description along the lines of the feeling that arises when you are confronted with another person's pain and suffering and how you want to help alleviate their suffering.
Written by Krista Wenz on July 10th, 2022
1st Answer Example
"I understand that compassion is one of the top qualities I need to bring to the workplace, being in the healthcare profession. I describe compassion as the feeling that comes over me when I see my patients in pain. When I see someone in pain, I want to provide comfort to help them get through the situation."
Written by Krista Wenz on July 10th, 2022
2nd Answer Example
"I define compassion as the feeling of wanting to help others who are suffering. I strongly agree that patient care requires a high level of compassion, and feel I am a very compassionate healthcare professional."
Written by Krista Wenz on July 10th, 2022
17. If you could pick one word to describe your personality, what would you choose?
Why the Interviewer Asks This Question
Personality is a combination of characteristics or qualities that form an individual's distinctive character. The interviewer asks how you would describe your personality in one word to see how you view yourself. They also want to see if your personality will be a good fit for the Orlando Health team.
Written by Krista Wenz on July 10th, 2022
Focus Your Answer On
If you review the job description before your interview, you may find keywords Orlando Health used to describe its ideal candidate. It is best to use one of those keywords to show the interviewer you have the qualities they are looking for. Be sure to explain why you chose the word you did to describe yourself.
Written by Krista Wenz on July 10th, 2022
1st Answer Example
"I would describe my personality in one word as positive. I enjoy bringing a smile to my patients' and coworkers' faces and keeping an upbeat attitude. I believe that, if asked, my colleagues and supervisor would say the same about me."
Written by Krista Wenz on July 10th, 2022
2nd Answer Example
"Using one word, I would describe my personality as compassionate. I genuinely feel compassion for others and strive to relieve their pain and suffering. I believe compassion is one of the most important traits to have as a healthcare professional."
Written by Krista Wenz on July 10th, 2022
18. When have you shown a willingness to learn a new method or new approach to solving a problem?
Why the Interviewer Asks This Question
Being flexible and able to handle change is a skill that all employers desire to see. Discuss with the interviewer your ability to approach a problem using new methods. Give a recent example, but make sure to spend more time highlighting the resolution rather than the problem.
Focus Your Answer On
The healthcare industry is constantly advancing with new technologies being introduced. The interviewer wants to see that you are the type of person who can handle change and will not be resistant to new ideas.
Written by Krista Wenz on July 10th, 2022
1st Answer Example
"When our facility came under new management last year, many new methods and policies came into place. I learned some exciting new approaches to patient care and customer management challenges. I quite enjoyed the process and am not resistant to change if it means an improvement in how things are done."
Written by Krista Wenz on July 10th, 2022
2nd Answer Example
"I have been in the healthcare industry for fifteen years and have seen many changes in my time. Most recently, I had to learn a new method for charting when my company switched to electronic medical records. There was a small learning curve, but it cut down my charting time immensely once I learned how the software worked. I enjoy learning new things if it means better care for my patients."
Written by Krista Wenz on July 10th, 2022
19. Give me an example when you have had to use problem-solving skills in the workplace.
Why the Interviewer Asks This Question
Problem-solving and critical thinking are critical skills to possess in the healthcare industry. Show the interviewer that you are capable of problem-solving within the workplace. Talk about a time when you were creative, proactive, and displayed the leadership qualities required to resolve a workplace issue.
Written by Krista Wenz on July 10th, 2022
Focus Your Answer On
As a healthcare professional, you should have many examples of problem-solving in the workplace. Choose one that highlights your ability to use sound judgment with a positive resolution.
Written by Krista Wenz on July 10th, 2022
1st Answer Example
"I worked in a clinic where the primary population was low income. We had a lot of concerns with patients not showing up for appointments when expected. The staff wanted to start double-booking patient time slots. Instead, I got permission to spend a day in a highly-rated clinic serving the same population. Instead of scheduling, they had these 'drop-in mornings' with a shared waiting room. I took these methods and incorporated them into our setting. We did that twice weekly, which completely solved our scheduling problem."
Written by Krista Wenz on July 10th, 2022
2nd Answer Example
"At my last job, I noticed a consistent problem with team members showing up late for meetings or messaging in sick at the very last moment. As the charge nurse, rather than getting upset, I proposed that they would be written up when a team member disrespectfully dropped the ball. On the other hand, I started rewarding those who were on time and had a good attendance record. I felt this encouraged accountability and showed teamwork as a privilege rather than a right. Team member commitments increased as did work ethic among the staff."
Written by Krista Wenz on July 10th, 2022
20. At Orlando Health we seek to hire individuals who have ambitions of growing their career. Where do you see yourself in 3-5 years?
Why the Interviewer Asks This Question
Every hiring manager would like to know that their investment in time and training will pay off. Assure the interviewer that you see this position as a long-term fit. Describe how this role with Orlando Health, Inc. fits into your 3-5 year plans.
Written by Krista Wenz on July 10th, 2022
Focus Your Answer On
Be specific in your response. Suppose you see yourself returning to school, obtaining a degree or certification, and then promoting to a leadership position. If so, explain your plans to the interviewer. They want to see that your 3-5 year goals include Orlando Health.
Written by Krista Wenz on July 10th, 2022
1st Answer Example
"In 3-5 years, I would like to see my career with Orlando Health, Inc. include a path towards a leadership role. I am very keen on paving a long-term career in the healthcare industry and would love the opportunity to do that here."
Written by Krista Wenz on July 10th, 2022
2nd Answer Example
"One of the attractive points of working for Orlando Health is that you care about the growth of your employees. I'm motivated to learn and am looking for a long-term fit. In 3-5 years, I'd like to be grounded in the hospital and earn certifications that would help the unit advance. I want to get involved in some of the local volunteer organizations you offer. I speak Spanish and am interested in urban outreach, so it would be nice to do something formal in that context, such as health education or fundraising."
Written by Krista Wenz on July 10th, 2022
21. Have you ever been involved in ordering medical supplies, maintaining inventory, or other types of healthcare-related administrative duties?
Why the Interviewer Asks This Question
The interviewer would like to know if you understand what it takes to keep on top of ordering medical supplies and inventory. Assure the interviewer that you can foresee needs and take the appropriate action. Highlight your ability to be responsible when it comes to related administrative tasks.
Written by Krista Wenz on July 10th, 2022
Focus Your Answer On
If you have been in charge of any of these administrative tasks, describe what your role was. If you have never maintained inventory or ordered medical supplies, express your willingness to learn.
Written by Krista Wenz on July 10th, 2022
1st Answer Example
"I have experience in ordering medical supplies and maintaining inventory. I fully understand that there is an art to being properly organized when it comes to the availability of supplies. For medical ordering and inventory, I have used various software and programs such as ABC and XYZ."
Written by Krista Wenz on July 10th, 2022
2nd Answer Example
"I performed a few admin duties during my internship. I helped maintain supplies in the general surgery ward for five weeks. I was great at working behind the scenes, resulting in efficiency for others."
Written by Krista Wenz on July 10th, 2022
22. It is often said that a career in healthcare is a 'thankless job.' How can we keep you motivated and engaged, even on the days when you feel your work goes unnoticed?
Why the Interviewer Asks This Question
The interviewer would like to know how they could continue motivating you, even on the most challenging days. They want to see if you need verbal recognition or if you are inspired solely by your team's success while helping others. Talk to the interviewer about how you have stayed motivated in the past when you felt like your work went unnoticed.
Written by Krista Wenz on July 10th, 2022
Focus Your Answer On
If you get into this industry solely to help people and not expecting thanks in return, focus on letting the interviewer know precisely that. If you like to receive an occasional pat on the back or thanks from your supervisors, let the interviewer know that is how they can keep you motivated.
Written by Krista Wenz on July 10th, 2022
1st Answer Example
"My chosen career was helping people at exactly the point they were least capable of helping themselves. So, I never expect thanks from my patients. It's not like I don't need positive reinforcement. Everyone does. But I made a point to find it elsewhere instead of expecting it from my patients. Nowadays, I make an effort to expressly thank the people I work with when they do a good job. I focus on being grateful to be allowed to see private, raw, emotional parts of people's lives."
Written by Krista Wenz on July 10th, 2022
2nd Answer Example
"I am an easily motivated individual, and it does not take much to keep me engaged. I am fully aware that healthcare-related positions can seem thankless. Honestly, the best thanks that I can get is a pat on the back now and then. The majority of my motivation comes from simply helping people."
23. If you could expand your knowledge and expertise in any area of healthcare services, which would you choose?
Why the Interviewer Asks This Question
Talk to the interviewer about the areas of healthcare you would like to focus on most, and then tie that information in with what the position at Orlando Health, Inc. would be offering you. The interviewer would like to dig deeper into your areas of interest regarding healthcare services. They want to know that your passions align well with what Orlando Health, Inc. is offering.
Written by Krista Wenz on July 10th, 2022
Focus Your Answer On
Focus on choosing a specialty service that Orlando Health offers in your response. Some specialty services are anesthesiology, behavioral health, family medicine, lung cancer, internal medicine, and more. The interviewer wants to know where your interest lies if they're going to transfer you to another department once hired. Companies like to hire within to save time and money on the hiring and training process, which is why this question is asked.
Written by Krista Wenz on July 10th, 2022
1st Answer Example
"If I could expand my expertise in any healthcare service area, I would choose anything within family medicine. This interest is one of the reasons I have applied to your company. I feel that your focus will be a great fit with my long-term career goals."
Written by Krista Wenz on July 10th, 2022
2nd Answer Example
"I'm interested in behavioral health and am working towards a Master's Degree in Psychology. One of the things that attracted me to working with Orlando Health is the comprehensive services you offer at your behavioral health hospital."
Written by Krista Wenz on July 10th, 2022
24. Orlando Health seeks employees who are highly organized with a strong attention to detail. How do you stay organized and ensure your work is accurate?
Why the Interviewer Asks This Question
The success of the healthcare industry thrives on the accuracy of information and organization. Talk to the interviewer about the ways that you ensure accuracy and organization in your daily activities. Perhaps you use a particular app or software. Maybe you are a pen and paper person. Whatever your method, highlight that you successfully organize your day while ensuring your work is accurate.
Written by Krista Wenz on July 10th, 2022
Focus Your Answer On
If you have a past performance review or letter of recommendation that mentions your attention to detail and organizational skills, have a copy to provide to the interviewer. Having someone commend you on those skills looks very favorable to the interviewer.
Written by Krista Wenz on July 10th, 2022
1st Answer Example
"I am a highly detailed person, and I thrive on having a high level of organization in my day. If I am offered a position with Orlando Health, Inc., you will never find me to be disorganized! This organization includes my scheduling, paperwork, and more. I utilize my Outlook calendar and set alerts for myself for deadlines and important activities. My documentation is strong and accurate, as well."
Written by Krista Wenz on July 10th, 2022
2nd Answer Example
"I'm a bit of an organizational geek. I carry around a notebook and write down important facts if I think there is a chance I will forget them. But this is usually just for transitions. Every clinic I've ever worked in has its way of communicating and recording facts, so I put time and attention into using the system the people around me are using. That way, it's easier to transition care, and the patient has all their information in the same place. My notebook saves me when I'm swamped, but I try to be efficient and put info directly into the (group record/EMR/chart) when I can."
Written by Krista Wenz on July 10th, 2022
25. In order to work for Orlando Health, you must be able to pass a full criminal background check. Do you consent to a full background check?
Why the Interviewer Asks This Question
Working in the healthcare industry means you are in contact with vulnerable people, children, pharmaceutical drugs, drug-related equipment, confidential information, and other areas of sensitivity. Assure the interviewer that you are able and willing to pass a complete background check. If you have a criminal record, you must disclose this.
Written by Krista Wenz on July 10th, 2022
Focus Your Answer On
Orlando Health will not hire anyone with a criminal background due to the sensitive nature of the business. If you have a criminal background, you must disclose this in your interview, as it will be discovered during your background check. If you do not have a criminal background, give your full consent to the background check.
Written by Krista Wenz on July 10th, 2022
1st Answer Example
"I have a clean criminal record and am happy to comply with any background check you require of me."
2nd Answer Example
"I have a misdemeanor on my record from 15 years ago. I am happy to continue in the interview process and comply with your background checks should you allow for some exceptions."
26. What is Orlando Health's mission?
Why the Interviewer Asks This Question
It's always a great idea to research the company before your interview. You want to learn about their mission, vision, core values, and the population they serve. The interviewer wants to see that you have done your homework and know the mission of Orlando Health.
Written by Krista Wenz on July 10th, 2022
Focus Your Answer On
Orlando Health's mission is 'to improve the health and quality of life of the individuals and communities we serve.' Focus on memorizing the mission so you can answer the question with ease.
Written by Krista Wenz on July 10th, 2022
1st Answer Example
" The mission of Orlando Health is to improve the health and quality of life of the individuals and communities you serve. I love that the mission is straightforward and to the point. I think it is a great mission as it is one I practice daily as a healthcare professional."
Written by Krista Wenz on July 10th, 2022
2nd Answer Example
"Orlando Health's mission is to improve the health and quality of life of the individuals and communities you serve. It is apparent you care about your patients and community, and it is expressed wonderfully in your mission statement."
Written by Krista Wenz on July 10th, 2022
27. At Orlando Health, we take great pride in our reputation. Can you tell me what Orlando Health is known for?
Why the Interviewer Asks This Question
The interviewer wants to hear that you have done your research before the interview. If you look at the Orlando Health website, you can see they were recently awarded the best children's hospital ranked in five specialties and have been nationally recognized as one of America's best large employers. They have also won awards for being the best regional hospital and a beacon of excellence.
Written by Krista Wenz on July 10th, 2022
Focus Your Answer On
As you can see on the Orlando Health website, they have won numerous awards. Focus on describing what stood out to you the most, and explain how that makes you want to be a part of the Orlando Health team.
Written by Krista Wenz on July 10th, 2022
1st Answer Example
"After researching Orlando Health before I applied to the position, I discovered you are known for many things! I think what got the most coverage and stood out the most is how Orlando Health has been ranked as the best children's hospital for 13 years in a row. That is an amazing accomplishment and the reason I applied for the position. I want to work for a company that cares for its patients and family members and is recognized for doing so."
Written by Krista Wenz on July 10th, 2022
2nd Answer Example
"Orlando Health is known for being #1! I see you are the #1 children's hospital, regional hospital, best large employers, and best place to work. It was impressive seeing all the awards you have received, and I hope to be chosen to be a part of this nationally recognized team."
Written by Krista Wenz on July 10th, 2022
28. Tell me about your healthcare-related education and training.
Why the Interviewer Asks This Question
Walk the interviewer through your formal post-secondary education and any on-the-job training. Talk about your most positive take-aways from your post-secondary experience, and be sure to tie in how that experience will help you succeed in this position.
Written by Krista Wenz on July 10th, 2022
Focus Your Answer On
Before your interview, review the job description to see what certifications and education are required for the position. Then, focus on describing what degrees, certificates, and licensing you have that make you qualified for the job.
Written by Krista Wenz on July 10th, 2022
1st Answer Example
"I have a nursing degree and additional on-the-job training within clinical research. I graduated top of my class and completed a valuable internship with UC Davis Medical Center. I feel that my nursing education opened up many potential industry-related avenues for me. All of these experiences have helped prepare me for success in this role with Orlando Health, Inc."
Written by Krista Wenz on July 10th, 2022
2nd Answer Example
"I did my chemistry and medical school undergraduate at St. George's University. I loved surgery, so my electives were in general surgery, trauma epidemiology, and orthopedics. I'm happy to be moving on to more responsibility as a resident. I have had some amazing mentors and found that I could perform with different teaching styles."
Written by Krista Wenz on July 10th, 2022
29. In the healthcare industry, there are many emotions in a day. Have your emotions ever been in the way of your productivity?
Why the Interviewer Asks This Question
The interviewer wants to know if you consider yourself to be an emotionally driven person. Talk to the interviewer about your emotions and if they have ever affected your productivity at work. Remember that almost everyone is an emotional creature to some degree, but there are other ways that you can describe yourself that have a more positive connotation. If you are passionate, you could choose to refer to yourself as:
- Expressive
- Communicative
- Open
- Unreserved
Written by Krista Wenz on July 10th, 2022
Focus Your Answer On
It is okay if you are an emotional person. It shows you are a compassionate and empathetic individual. However, you want to focus on assuring the interviewer that you do not let your feelings interfere with your work.
Written by Krista Wenz on July 10th, 2022
1st Answer Example
"Everyone is emotional to a certain degree, and I consider myself kind-hearted and open. A healthcare career can be emotional at times; however, I choose to focus on the positives. For instance, - if we are close to losing a patient, I will focus on positive memories rather than the illness. This mindset has consistently allowed me to continue with a productive shift, no matter the emotions that come my way."
Written by Krista Wenz on July 10th, 2022
2nd Answer Example
"This is a great question. I have had many emotional situations at work, but I certainly have never let my emotions interfere with my ability to perform my job. I understand I must stay strong for my patients, family members, and coworkers and not let my feelings take over."
Written by Krista Wenz on July 10th, 2022
30. At Orlando Health we seek to hire individuals who display a keen interest in the healthcare arena. Would you consider yourself dedicated to a career in healthcare services?
Why the Interviewer Asks This Question
Assure the interviewer of your dedication to a lucrative healthcare service career. The hiring manager would like to know that this position fits into your long-term plan and that, if hired, you would stay with Orlando Health, Inc. as long as possible.
Written by Krista Wenz on July 10th, 2022
Focus Your Answer On
Orlando Health invests a lot of time, energy, and money in hiring and training its employees. The interviewer wants to hear that if hired, you plan on staying with Orlando Health for the long term.
Written by Krista Wenz on July 10th, 2022
1st Answer Example
"I dedicated my entire career to the healthcare services field. I find it incredibly rewarding and interesting because I get to help others, and every day brings new challenges! One of the reasons I applied for this role with Orlando Health, Inc. is because I can see a long-term fit here. I plan to work in the healthcare segment for my entire career."
2nd Answer Example
"I know this career can take a toll on personal life, and I understand that while it can be more-or-less sustainable, it's more than just a job for me. So far, I have dedicated my entire adult life to this career. I have shadowed numerous professionals and have worked in multiple clinics. I know this is the right career, and I plan to dedicate the rest of my career to Orlando Health."
Written by Krista Wenz on July 10th, 2022
3rd Answer Example
"This career is not just something I want to do 8-5 to get by; it's something I want to BE. I want to be someone who dedicates themselves to a craft. I chose healthcare because the learning opportunities are endless. It's constantly evolving. I find the human body is fascinating, and I think that society is only healthy when it cares for its wounded."