30 MedStar Health Interview Questions & Answers
Below is a list of our MedStar Health, Inc. interview questions. Click on any interview question to view our answer advice and answer examples. You may view 5 answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.
1. MedStar Health has a diverse workforce. When have you worked among a diverse group of people?
Why the Interviewer Asks This Question
The interviewer wants to know if you have experience working with diverse groups to see if you will be a good employee for MedStar Health if hired. Assure the interviewer that you can handle an environment that offers diversity. Even better, give an example of being able to embrace diversity in the workplace.
Written by Krista Wenz on June 21st, 2022
Focus Your Answer On
If you have worked with a diverse workforce, describe the situation and how you enjoy learning about other cultures and customs. If you do not have much diversity in your background, explain how you are excited at the opportunity to work with diverse groups.
Written by Krista Wenz on June 21st, 2022
1st Answer Example
"I have worked with diverse groups of people most of my career, including my time in University. I am most comfortable and happy in this environment because it offers me unique learning opportunities. I enjoy learning other languages and how people from different parts of the world were brought up. I also enjoy sharing my experiences, as many people are intrigued with our customs."
Written by Krista Wenz on June 21st, 2022
2nd Answer Example
"I am so glad you pointed out your need for diversity at MedStar Health. I greatly value diversity. I grew up in a fairly homogeneous town in Ohio. When I hit my late teens, it was so important to me to learn about other cultures. I traveled and worked with community volunteer organizations in Peru, Ecuador, Vietnam, inner-city Michigan, and New York. I learned a great deal from my travels and picked up several languages. Those experiences have definitely helped me in my career as a healthcare professional."
Written by Krista Wenz on June 21st, 2022
2. MedStar Health was initially looking for someone with 5 years' experience in a similar role. Considering you have just 2 years' experience, would you be willing to accept this position at a lower salary?
Why the Interviewer Asks This Question
The interviewer wants to see if you are willing to negotiate a lower compensation based on your experience. The decision is up to you on what you need to make to be fairly compensated for your two years of experience.
Written by Krista Wenz on June 21st, 2022
Focus Your Answer On
You must decide if you are willing to earn your way up if the interviewer does not want to offer you top compensation. Discuss with the interviewer what you would expect for compensation if offered this position, and do not be afraid to negotiate a fair price.
Written by Krista Wenz on June 21st, 2022
1st Answer Example
"I would be happy to earn my way to the top compensation level if required. I assure you that, despite my being shy of experience by a couple of years, I am a top performer, and you would not be disappointed in my performance if hired."
Written by Krista Wenz on June 21st, 2022
2nd Answer Example
"I understand I do not quite meet the qualifications of experience you are looking for and am willing to be compensated in adjustment to that fact. However, I look forward to proving my worth to MedStar Health in hopes of being considered for the median salary for the role."
Written by Krista Wenz on June 21st, 2022
3. Why do you think you will be successful in this role with MedStar Health?
Why the Interviewer Asks This Question
Rather than share how you have gone beyond expectations in the past, focus on how your qualities will help you to exceed company expectations. Discuss the reasons why you will be great at this job. Talk about your qualifications and skills that will help you do this job well. If you can, match your strengths to the requirements outlined in the job description.
Written by Krista Wenz on June 21st, 2022
Focus Your Answer On
Focus on describing specific qualities and experiences that will help you succeed in this role. Suppose you have worked for ten years in labor and delivery and assisted in hundreds of births, and your role would be working in maternity services. In that case, you can explain why you will be successful in your position with MedStar Health because you have the knowledge and experience to succeed.
Written by Krista Wenz on June 21st, 2022
1st Answer Example
"I know I will succeed in this role because I have worked in this industry for five years with great training and mentorship. I have a solid understanding of X, Y, and Z (skills listed in the job description). Also, I have my updated certifications as outlined in your job description. I am well-prepared for this next step in my career."
Written by Krista Wenz on June 21st, 2022
2nd Answer Example
"I believe my success with MedStar Health will come from having all the hard and soft skills you are looking for, whether learned in school or gained through my internship experience. I have a great deal of current knowledge in the healthcare services industry and stay informed of best practices."
Written by Krista Wenz on June 21st, 2022
4. What is your greatest weakness?
Why the Interviewer Asks This Question
Pick a weakness that is not a core skill for this position. You can be candid in your answer, recognizing that you aren't great at something and acknowledging your need to improve. Be sure to have an action plan to improve this weakness.
Perhaps you are watching TED talks to gain skills in a particular area, reading the latest-and-greatest book on the subject, or you are taking a seminar at a nearby community center. We are all human with our weaknesses, so don't be afraid to share yours!
Written by Krista Wenz on June 21st, 2022
Focus Your Answer On
Focus on describing a weakness that won't prohibit you from being offered the job. If you say your greatest weakness is working with sick patients, the interviewer will feel you may not be the best candidate for the position.
Written by Krista Wenz on June 21st, 2022
1st Answer Example
"I know this will come off as cliche, but it's truthful. My weakness is not delegating. I know what I want and how I want it done, so it's often easier to do it myself. However, it can inhibit my ability to grow. I cannot take on every step of a project; I need to be able to give the task or a portion of it to another team member or direct report, let go of the control and know it will be taken care of. I've spoken with my current manager about it, and we've developed a system where he can call me out on the behavior since I'm often unaware of it. By bringing awareness to it at the moment, I find my propensity to hold onto control has decreased, so I'm certainly moving in the right direction."
Written by Krista Wenz on June 21st, 2022
2nd Answer Example
"At this point in my career within healthcare services, my newness is my greatest weakness. To overcome this, I have committed to ten extra hours per week of study. I dive into various medical journals and spend a great deal of time educating myself beyond what my degree and internship have offered."
5. Rate your problem solving skills from 1-10. How do you justify your rating?
Why the Interviewer Asks This Question
The interviewer wants to know how you would rate your problem-solving skills. Of course, you want to give yourself a strong rating; however, you must remain realistic. Everyone has room to learn and improve! Be sure to justify your score as well.
Focus Your Answer On
Describe how you would rate your problem-solving skills, focusing on justifying your answer. This is a two-part question, and you want to make sure you answer both parts of the question.
Written by Krista Wenz on June 21st, 2022
1st Answer Example
"I rate my problem-solving skills as an 8/10. I will, on occasion, have times when I am not as efficient as I would like to be, but all in all, I do feel that my problem-solving skills are above average. My supervisor and coworkers will attest to my fast reflexes when a problem arises, and they would also say that I remain calm under pressure."
Written by Krista Wenz on June 21st, 2022
2nd Answer Example
"I would say I get a solid 8.3 on a scale of 10. It seems weird to give myself something like a .3, but I think of it as an 83%, which is a B- teetering on a solid B. It's a solid grade, with definite room for improvement, since I'm certainly not perfect. The reason for the B-/B grade would be that I'm quick to take action and figure out the solution as I go, but sometimes I could benefit from taking a moment to pause and reflect or gather other contributors before taking action. That said, I believe I generally get the best outcome possible when faced with a challenge."
6. In your opinion, what makes you a great problem solver?
Why the Interviewer Asks This Question
Employers want to know that you have a systematic approach to problem-solving. Consider the skills and qualities that help you successfully face problems. Perhaps you have a keen eye for detail. Maybe you can see opportunity when others can only focus on the issue. Share your strengths as a problem solver and your ability to come up with innovative solutions.
Written by Krista Wenz on June 21st, 2022
Focus Your Answer On
Focus on describing a few ways that you solve problems in the workplace. Show the interviewer you remain calm and professional when facing difficulties and use critical thinking skills to solve the problem.
Written by Krista Wenz on June 21st, 2022
1st Answer Example
"I am a great problem solver because I do not allow stress to cloud my judgment and mute my sound decision-making. I am a keen observer with a great memory, which allows me to recall unique solutions or ideas."
Written by Krista Wenz on June 21st, 2022
2nd Answer Example
"I believe I am a great problem solver because I am sure to gather as many facts as possible. I look at the problem and its potential solutions from multiple angles, and I am not afraid to make a decision that might seem off the beaten path."
7. What type of work environment do you dislike working in?
Why the Interviewer Asks This Question
The interviewer asks this question to see your ideal working environment and if it aligns with MedStar Health's company culture. Be sure to know the type of work environment this position offers before the interview. If you aren't completely clear on the workplace environment or culture, kindly ask the interviewer to expand on the work environment.
Written by Krista Wenz on June 21st, 2022
Focus Your Answer On
Most people do not enjoy working in an environment that is negative or hostile, which the interviewer will completely understand. Focus on describing a work environment you do not enjoy that is one that the interviewer will agree with.
Written by Krista Wenz on June 21st, 2022
1st Answer Example
"I can be productive in most work environments, so long as the mentality is positive and teamwork is encouraged. I cannot work in an environment that feels negative or toxic."
2nd Answer Example
"I prefer to focus on the positive, so if it's okay, I would like to share with you my ideal work environment. My ideal environment is organized, collaborative, positive, energetic, and encouraging. I love working with like-minded people who set challenging goals for themselves. I thrive when I work for supervisors who encourage curiosity and creativity in problem-solving."
8. With the ongoing changes in the healthcare services industry, how do you keep your knowledge current?
Why the Interviewer Asks This Question
MedStar Health expects its employees to stay up-to-date in their respective fields, and today's technology makes this reasonably easy! List several ways you receive your industry knowledge and stay on top of trends. Tell the interviewer about those daily update emails you receive from professional organizations, conferences you attend, and seminars you have taken.
Written by Krista Wenz on June 21st, 2022
Focus Your Answer On
Focus on sharing at least one or two ways you stay current in your field. The more ways you have to keep your knowledge up-to-date, the better. When the interviewer sees that you use your personal time to stay knowledgeable about your profession, it shows motivation and dedication to your field.
Written by Krista Wenz on June 21st, 2022
1st Answer Example
"I understand the importance of keeping my knowledge current in this industry. Technology and advancements in medicine happen so quickly! I keep my knowledge current by staying in touch with a few colleagues from medical school. We email or text each other when new studies come out, and I attend yearly conferences covering healthcare industry changes. I also subscribe to a medical podcast that alerts me when new information is downloaded."
Written by Krista Wenz on June 21st, 2022
2nd Answer Example
"When I was in nursing school, a professor shared some great resources to stay current in this industry. I listen to a daily podcast covering changes in the healthcare and insurance industry and follow a blog with upcoming medical advancements. I also attend seminars and webinars for continuing education units, which are always very informative."
Written by Krista Wenz on June 21st, 2022
9. Think about a difficult boss, professor or coworker. What made them difficult? How did you successfully interact with this person?
Why the Interviewer Asks This Question
The interviewer asks this question to gain insight into your interpersonal, conflict-resolution, communication, and problem-solving skills. All of these skills are used when working with a challenging person. The interviewer wants to ensure that you would work well with other team members if hired for the position.
Written by Krista Wenz on June 21st, 2022
Focus Your Answer On
Show the interviewer that you work well with most personalities even though you recognize some individuals are difficult to please. Think about that one person you have encountered that is hard to be around. Perhaps there is someone at work who tries to intimidate others. Talk to the interviewer about what made this person challenging and their relationship with you. Avoid speaking poorly of anyone, and be sure to end your response on a positive note.
Written by Krista Wenz on June 21st, 2022
1st Answer Example
"I once worked at a small medical facility where the primary physician was very demanding. When he walked into the facility, employees quietly announced that he was in the building so that everyone could prepare for his arrival. This physician had great intentions; however, his people skills were a little rough. I could see that he meant well, and I recognized that he wanted to do many good things. When we interacted, I always took his feedback with the understanding that he didn't mean things as harshly as he might say them."
Written by Krista Wenz on June 21st, 2022
2nd Answer Example
"During my internship, I had a fellow student who didn't pull their weight. This unmotivated person created more work for the rest of the team by being slow and unresponsive. Our team started to complete most of the tasks regarding group projects. It didn't take much time before our professor noticed this particular individual was slacking. In most instances, the underachievers will weed themselves out over time, and it's rarely worth making a fuss over."
Written by Krista Wenz on June 21st, 2022
10. If MedStar Health hired you today, what would you accomplish first?
Why the Interviewer Asks This Question
The interviewer wants to hire team members who clearly know how they will contribute to MedStar Health if hired. Hiring and training employees is a significant investment, and the interviewer wants to ensure that you will be an asset to the team from day one.
Written by Krista Wenz on June 21st, 2022
Focus Your Answer On
If the interviewer has spoken about areas they would like to improve within the organization during the interview, focus on using that in your response. Suppose the interviewer told you they wanted to improve their scheduling or inventory management. In that case, you could describe how you have an excellent inventory management system you would like to implement to help in that area. Whatever you mention, be sure that you explain how you want to learn more about the unit and your coworkers where you would be assigned before implementing or suggesting new ideas.
Written by Krista Wenz on June 21st, 2022
1st Answer Example
"When we spoke earlier, you mentioned that you urgently sought to improve the inventory management at your facility. I want to offer my skills in implementing a program that I have used successfully to manage inventory. I plan to make a positive impact quickly after meeting my coworkers and seeing where my skills are most beneficial to MedStar Health."
Written by Krista Wenz on June 21st, 2022
2nd Answer Example
"If hired today, I would commit to diving into every resource provided to me while completing the new employee orientation program. Once I understand what is needed to help the unit run smoothly, I can determine what is needed to improve specific processes."
Written by Krista Wenz on June 21st, 2022
11. If you could expand your knowledge and expertise in any healthcare service area, which would you choose?
Why the Interviewer Asks This Question
There are many facets of health care. If you could choose any area of healthcare to specialize in, think about which area you prefer. The interviewer wants to see if you are only interested in the area you are trained in or if you are open to expanding your knowledge. Be sure to tie your answer into some aspects of what MedStar Health, Inc. offers as its specialty services.
Written by Krista Wenz on June 21st, 2022
Focus Your Answer On
Review MedStar Health's website to see what services they offer and what areas they specialize in. Then, focus on choosing an area that genuinely interests you. The interviewer may have an opening in your chosen area and offer you the opportunity to expand your knowledge and expertise within MedStar Health.
Written by Krista Wenz on June 21st, 2022
1st Answer Example
"If I could choose any area of healthcare services to be a subject matter expert in, I would choose geriatric care. I feel that this particular focus is not as popular as some, and becoming an expert in it would allow me more career opportunities."
Written by Krista Wenz on June 21st, 2022
2nd Answer Example
"I have various interests within the healthcare service, so that is a tough question for me! If I had to narrow it to just one area of expertise, I would say palliative care and the necessary family care that comes with it."
Written by Krista Wenz on June 21st, 2022
12. What causes you the most stress at work?
Why the Interviewer Asks This Question
The interviewer asks this question to see what you consider stressful in your profession. Working as a healthcare professional can be very stressful, and the interviewer wants to know how you manage work stressors.
Written by Krista Wenz on June 21st, 2022
Focus Your Answer On
Stress can often be a regular part of the daily work experience. Talk to the interviewer about what aspect of your profession causes you the most stress. Ensure that your answer does not include a factor that would make you appear unfit for the position. (i.e., a healthcare professional should not find working with many patients daily the most stressful part of the job).
Written by Krista Wenz on June 21st, 2022
1st Answer Example
"What causes me the most stress at work is when a child is sick or injured, and the family feels helpless. As a mom of two, I am empathetic for their situation and know if my children were sick, I would feel the same way. I work through the stress by comforting the family and assuring them we are doing the best we can for their child."
Written by Krista Wenz on June 21st, 2022
2nd Answer Example
"I am most stressed when a team member or several members do not show up for work. It increases the workload for the rest of the team and can be quite stressful for us all. When that happens, I try to reorganize the day so we can be as efficient as possible while still providing excellent patient care. I have found that volunteers can be helpful when these situations arise, which helps reduce the stress levels."
Written by Krista Wenz on June 21st, 2022
13. Tell me about yourself.
Why the Interviewer Asks This Question
This question is often asked as an icebreaker to learn a bit about you before the interview. Take a few minutes to tell the interviewer a few things about yourself. You can begin with your recent education, family life, volunteer work, or talk about your travels. Bring up anything that is interesting and highlights your ability to be a responsible, reliable, and bright individual.
Written by Krista Wenz on June 21st, 2022
Focus Your Answer On
You can mention a few personal things about yourself, but it is best to keep most of your response focused on attributes that will benefit the company if they choose to hire you. They want to know what characteristics and qualities you will bring to MedStar Health if hired.
Written by Krista Wenz on June 21st, 2022
1st Answer Example
"A bit about me. I love to travel, read, and conduct research. I spent the past few months traveling the world with Doctors Without Borders. It was the best experience I could have given myself, as I learned so much from seeing how the rest of the world lives. I returned to the US last month and have been actively looking for new work since then. I am eager to get into the routine of a career again."
Written by Krista Wenz on June 21st, 2022
2nd Answer Example
"I am an avid marathon runner and have traveled to 10 countries in the last eight years to compete in various races. I am a competitive individual and enjoy keeping fit. New to my career in healthcare services, my biggest goal is to take as many healthcare-related courses as possible. I am eager to get a great start on my career."
Written by Krista Wenz on June 21st, 2022
14. MedStar Health supports a healthy work/life balance for all employees. How do you balance life and work?
Why the Interviewer Asks This Question
It is essential for healthcare professionals to find the right balance between work and life. Spending too much time at work can cause increased stress, resulting in sickness, injuries, and burnout. The interviewer wants to hear that you have identified the need for a healthy balance between the two.
Written by Krista Wenz on June 21st, 2022
Focus Your Answer On
Focus on describing how you have identified the need for a healthy work/life balance and how you maintain that balance. You can explain what activities you like to do to reduce stress levels, which shows you are concerned with taking care of yourself mentally and physically.
Written by Krista Wenz on June 21st, 2022
1st Answer Example
"I find it's pretty simple to balance life and work with the right company, and it doesn't feel like a chore when I love what I do. When at home, my family gets my attention first. We like to cook and eat meals together to catch up on family time. On the weekends, I like to do things for myself, like hiking, yoga, and paddle boarding, ensuring that I am rejuvenated before the work week begins."
Written by Krista Wenz on June 21st, 2022
2nd Answer Example
"I have found a healthy work/life balance over the years. I used to work as much overtime as I could when I first started. I thought that was the way to gain more experience, but it was actually the way to becoming burned out. I love this profession too much to leave, so I realized I needed to balance my life and work better. Now, I work my regularly scheduled shifts with a little overtime each month and spend my free time with my friends and family doing things we enjoy. We love to go camping, boating, and to football games. Being with my family keeps me balanced and ready to face each work day with a smile on my face."
Written by Krista Wenz on June 21st, 2022
15. Do you prefer to work in a team based position or individually?
Why the Interviewer Asks This Question
The interviewer wants to understand in which situation you are happiest and most productive. Talk to them about your preference for teamwork or working individually. Be sure to avoid pigeonholing yourself into one particular scenario (i.e., I only like to work on a team). You may work well without needing much management or direction, or perhaps you are better driven in a collaborative and team-led environment. Either way, be honest with the interviewer about your preferences without leaning negatively, either way.
Written by Krista Wenz on June 21st, 2022
Focus Your Answer On
Working as a healthcare professional requires independence and teamwork. Describe how you excel at both, leaning slightly toward your preference and why. It is best to focus on being flexible in your response and not adamantly saying you prefer one over the other.
Written by Krista Wenz on June 21st, 2022
1st Answer Example
"I always give my best, whether I am doing an independent project or working in a team environment. I enjoy the camaraderie of working in a team, but I can also be successful working autonomously."
Written by Krista Wenz on June 21st, 2022
2nd Answer Example
"In the past, I have found that I work well in an individually driven environment; however, I can certainly be productive in a team-based setting."
Written by Krista Wenz on June 21st, 2022
16. Patient care requires a strong amount of compassion. Do you consider yourself a compassionate person?
Why the Interviewer Asks This Question
To succeed in the healthcare services industry, you should have substantial compassion for your patients or customers. Talk to the interviewer about the compassionate qualities that you possess and how you rate your level of empathy for others. Some ways to describe yourself could be:
- Understanding
- Warm-hearted
- Empathetic
- Responsive
- Charitable
- Tender-hearted
Written by Krista Wenz on June 21st, 2022
Focus Your Answer On
Focus on assuring the interviewer that you are a compassionate and empathetic person. You can say you are compassionate, but giving an example where you have helped others is a better way to let the interviewer know. For example, you can describe your volunteer experience, how you care for an elderly neighbor, helped family members who lost their home in a fire, or gave someone money who was down on their luck. Give your personal example that shows you have compassion for others.
Written by Krista Wenz on June 21st, 2022
1st Answer Example
"I understand that compassion is one of the top qualities I need to bring to the workplace, being in the healthcare profession. I consider myself a very compassionate individual. I am warm-hearted, responsive to my patients' needs, and always empathetic."
Written by Krista Wenz on June 21st, 2022
2nd Answer Example
"Yes, I most certainly consider myself a compassionate person. I take the opportunity to understand and help others whenever possible. While attending university, I spent a lot of time volunteering at a local hospice - not only for the added experience but also to give back to others. I look forward to continuing this level of compassionate care with your organization."
17. How would you describe your personality?
Why the Interviewer Asks This Question
Personality and character are two very different things. The interviewer is looking for more information on your traits vs. your integrity to see if you will be a good fit for the team. Your example could include buzzwords such as extroverted, energetic, and confident.
Written by Krista Wenz on June 21st, 2022
Focus Your Answer On
You want to describe your personality as something that complements the position you are interviewing for. For example, if you are interviewing for a nursing position, you should focus on using keywords like compassionate, friendly, approachable, and good-natured.
Written by Krista Wenz on June 21st, 2022
1st Answer Example
"I would describe my personality as approachable, light-hearted, and positive. I believe that, if asked, my colleagues and supervisor would say the same about me."
2nd Answer Example
"I'm genuinely easy-going, probably from all the international travel I experienced in my 20's. I would describe my personality as friendly, compassionate, and outgoing. I often have colleagues and patients tell me I am easy to talk to and get along with."
Written by Krista Wenz on June 21st, 2022
18. When have you shown a willingness to learn a new method or new approach to solving a problem?
Why the Interviewer Asks This Question
The interviewer wants to learn more about how you handle change in the workplace and if you have creative methods or approaches to solving a problem. How you respond shows the interviewer if you have the attitude and personality to fit well with their company culture.
Written by Krista Wenz on June 21st, 2022
Focus Your Answer On
Focus on describing how you are willing to learn new methods and can accept change in the workplace. You may have a new approach to solving problems that have worked well for you in the past. If so, describe your method and why it was effective.
Written by Krista Wenz on June 21st, 2022
1st Answer Example
"About a year ago at my previous job, we were introduced to a new electronic medical system software program to be implemented immediately. My manager asked if I would take the lead in training the staff on the new system so we could have a seamless transition. I was unfamiliar with the software and spent time learning the system and developing a training program. Many were resistant to the change, but it became an easier program to use and cut down on documentation time. In the end, everyone embraced the change."
Written by Krista Wenz on June 21st, 2022
2nd Answer Example
"Recently, our department purchased new splinting and bandaging equipment. I was hesitant to use the new equipment because we had no training on how the splints worked. I asked my supervisor if we could have a representative come and give us a presentation to learn how to properly use the splints and avoid further injuring the patients. Once we had a presentation and in-service training, I felt comfortable using the new equipment."
Written by Krista Wenz on June 21st, 2022
19. MedStar Health seeks to hire those with strong problem solving skills. When were you able to successfully resolve a problem in the workplace?
Why the Interviewer Asks This Question
The interviewer wants to hear that you can solve problems quickly and professionally within the workplace. You may have overbooked patients, or an emergency that disrupts the workflow may arise. Explain to the interviewer that you remain calm under pressure and can resolve problems quickly and efficiently.
Written by Krista Wenz on June 21st, 2022
Focus Your Answer On
Problem-solving and dispute resolution are critical skills to possess in the healthcare industry. Describe to the interviewer how you are capable of problem-solving within the workplace. Talk about a time when you were creative, proactive, and displayed the leadership qualities required to resolve a workplace issue.
Written by Krista Wenz on June 21st, 2022
1st Answer Example
"I worked in a clinic where the primary population was low income. We had a lot of concerns with patients not showing up for appointments when expected. The staff wanted to start double-booking patient time slots. Instead, I got permission to spend a day in a highly-rated clinic serving the same population. Instead of scheduling, they had these 'drop-in mornings' with a shared waiting room. I took these methods and incorporated them into our setting. We did that twice weekly, and it completely solved our scheduling problem."
Written by Krista Wenz on June 21st, 2022
2nd Answer Example
"We had many group projects in university, and I noticed a consistent problem with team members showing up late for meetings or messaging in sick at the very last moment. As the team leader, rather than getting upset, I proposed that when a team member disrespectfully dropped the ball, they would be asked to leave the group and find a new group or commit to an independent project. I felt this encouraged accountability and showed teamwork as a privilege rather than a right. Team member commitments increased as did work ethic among the groups."
20. At MedStar Health we seek to hire individuals who have ambitions of growing their career. Where do you see yourself in 3-5 years?
Why the Interviewer Asks This Question
Every hiring manager would like to know that their investment in time and training will pay off. Assure the interviewer that you view this position as a long-term fit. Describe how you see this role with MedStar Health, Inc. fitting into your 3 to 5-year plans.
Written by Krista Wenz on June 21st, 2022
Focus Your Answer On
Be specific when describing your 3 to 5-year plans, assuring the interviewer that your plans include working with MedStar Health. If you are new to the industry, your goal might be to gain experience and take continuing education courses. If you are a seasoned healthcare professional, your professional development might be returning to school to achieve a higher degree. Tie your higher education into your goals of professional advancement with MedStar Health.
Written by Krista Wenz on June 21st, 2022
1st Answer Example
"In 3-5 years, I want to see my career with MedStar Health, Inc. involve a leadership role. I am keen on paving a long-term career in the healthcare services realm and would love the opportunity to do that here."
Written by Krista Wenz on June 21st, 2022
2nd Answer Example
"One of the attractive points of working for MedStar Health is that you care about the professional advancement of your employees. I'm motivated to learn and am looking for a long-term fit. In 3-5 years, I will have completed my Master's Degree in Hospital Administration and see myself working as an administrator for MedStar Health."
Written by Krista Wenz on June 21st, 2022
21. Have you ever been involved in ordering medical supplies, maintaining inventory, or other types of healthcare-related administrative duties?
Why the Interviewer Asks This Question
The interviewer would like to know if you understand what it takes to keep on top of ordering medical supplies and inventory. Assure the interviewer that you can foresee needs and take the appropriate action. Highlight your ability to be responsible when it comes to related administrative tasks.
Written by Krista Wenz on June 21st, 2022
Focus Your Answer On
If you have been involved with the administrative duties mentioned, focus on describing what responsibilities you have had in the past. If you are new to the industry and have not been tasked with these duties before, explain how you are excited to learn how to maintain inventory, order supplies, and whatever other administrative responsibilities that need to be performed.
Written by Krista Wenz on June 21st, 2022
1st Answer Example
"I have three years of experience ordering medical supplies and maintaining inventory. I fully understand that there is an art to being properly organized when it comes to the availability of supplies. I have used various software and programs such as ABC and XYZ for medical ordering and inventory. What programs or software does MedStar Health use?"
Written by Krista Wenz on June 21st, 2022
2nd Answer Example
"I performed a few admin duties during my internship. I helped maintain supplies in the general surgery ward for five weeks. I was great at working behind the scenes, resulting in efficiency for others. I am excited to take on more responsibilities and look forward to doing so with MedStar Health."
Written by Krista Wenz on June 21st, 2022
22. It is often said that a career in healthcare is a 'thankless job.' How can we keep you motivated and engaged, even on the days when you feel your work goes unnoticed?
Why the Interviewer Asks This Question
The interviewer would like to know how they could continue motivating you, even on the most challenging days. Some people are inspired by verbal recognition, while others need no recognition. Talk to the interviewer about how you have stayed motivated in the past, even when you have not been acknowledged for your work.
Written by Krista Wenz on June 21st, 2022
Focus Your Answer On
If you are motivated just by going to work and helping people, focus on letting the interviewer know you do not need outside motivation to perform your job. If you thrive on being thanked for a job well done or given a pat on the back, explain how the interviewer could motivate you when you do not feel appreciated at work.
Written by Krista Wenz on June 21st, 2022
1st Answer Example
"I am an easily motivated individual, and it does not take much to keep me engaged. I am fully aware that healthcare-related positions can seem thankless, but I have never really experienced that. My patients and family members have always been thankful to me and acknowledge their gratitude for my work. The majority of my motivation comes from simply helping people."
Written by Krista Wenz on June 21st, 2022
2nd Answer Example
"I have the type of personality that is inspired and motivated from within. While I appreciate a pat on the bak from my superiors or acknowledgment of a job well done, I do not require that to keep me motivated at work. Being able to help improve patients' lives is enough inspiration to keep me motivated at work."
Written by Krista Wenz on June 21st, 2022
23. If you could expand your knowledge and expertise in any area of healthcare services, which would you choose?
Why the Interviewer Asks This Question
Talk to the interviewer about the areas of healthcare you would like to focus on most, and then tie that information in with what the position at MedStar Health, Inc. would be offering you. The interviewer would like to dig deeper into your areas of interest in the healthcare industry. They want to know that your passions align well with what MedStar Health, Inc. offers.
Written by Krista Wenz on June 21st, 2022
Focus Your Answer On
Review MedStar Health's website to understand the specialty care services they offer. Their services include heart, vascular, orthopedics, behavioral health, gastroenterology, neurology, and more. Focus on responding with an area of interest that aligns with the services MedStar Health offers to show you would be a good fit for the company.
Written by Krista Wenz on June 21st, 2022
1st Answer Example
"If I could expand my expertise in any healthcare service area, I would choose anything within behavioral health. This area has interested me for a long time, and I would be interested in expanding my knowledge within your company if the opportunity arose."
Written by Krista Wenz on June 21st, 2022
2nd Answer Example
"I'm interested in expanding my knowledge in orthopedics. I find this specialty service very fascinating with the advancements in prosthetics and less invasive surgical techniques. I would love to be given a chance to explore this area within your organization if offered the position."
Written by Krista Wenz on June 21st, 2022
24. MedStar Health requires our staff to have strong organizational skills and attention to detail. How do you ensure that your work is properly organized, and highly accurate?
Why the Interviewer Asks This Question
The interviewer wants to learn more about your organizational skills and your keen eye for detail. You must be highly organized in the healthcare industry to keep the workflow flowing smoothly. You must also have attention to detail when assessing patients and documenting your findings in the patient's charts.
Written by Krista Wenz on June 21st, 2022
Focus Your Answer On
The success of the healthcare industry thrives on the accuracy of information and organization. Talk to the interviewer about how you ensure accuracy and organization in your daily activities. Perhaps you use a particular app or software. Maybe you are a pen and paper person. Whatever your method, highlight that you successfully organize your day while paying attention to detail.
Written by Krista Wenz on June 21st, 2022
1st Answer Example
"I am a highly detailed person, and I thrive on having a high level of organization in my day. If I am offered a position with MedStar Health, Inc., you will never find me to be disorganized! This organization includes my scheduling, paperwork, and more. I utilize my Outlook calendar and set alerts for myself for deadlines and important activities. My documentation is strong, as well."
Written by Krista Wenz on June 21st, 2022
2nd Answer Example
"When going through nursing school, I had an amazing professor who taught me the importance of being organized and paying attention to the smallest details in this profession. I stay organized through a time-management program that helps me organize my daily activities and keeps me on track. My attention to detail ensures my documentation is always accurate and concise and that I do not miss even the smallest details when talking with patients and their family members."
Written by Krista Wenz on June 21st, 2022
25. In order to work for MedStar Health, you must be able to pass a full criminal background check. Do you consent to a full background check?
Why the Interviewer Asks This Question
Working in the healthcare industry means you are in contact with vulnerable people, children, pharmaceutical drugs, drug-related equipment, confidential information, and other areas of sensitivity. Assure the interviewer that you are able and willing to pass a complete criminal background check. If you have a criminal record, you must disclose this.
Written by Krista Wenz on June 21st, 2022
Focus Your Answer On
To move forward in the hiring process, you must be willing to consent to a full criminal background check. If you have no criminal history, focus on assuring the interviewer you agree to the background and have nothing to hide. If you have had criminal charges in the past, be honest with the interviewer and explain your side of the story. The interviewer can then determine if your charges were severe enough to keep them from offering you the job.
Written by Krista Wenz on June 21st, 2022
1st Answer Example
"I have a clean criminal record and am happy to comply with any background check you require of me."
2nd Answer Example
"No problem. I understand that it's part of the job. But I want to be up-front. I have done a full background check before, and there is a possibility you will see a charge for possession of marijuana in the check. It was several years ago, and it's no longer an issue for me because I've made significant changes in my life to pursue this career. But I don't want you to be surprised by the information. I'm happy to answer any questions you have."
Written by Krista Wenz on June 21st, 2022
26. What is your patient care philosophy?
Why the Interviewer Asks This Question
The interviewer asks this question to see if your patient care philosophy aligns with MedStar Health. If your philosophy differs vastly from the company's, the interviewer may pass you over for another candidate. You want to assure the interviewer that the patient comes first in everything you do.
Written by Krista Wenz on June 21st, 2022
Focus Your Answer On
If you review MedStar Health's website before your interview, you will see that their patient care philosophy is that the patient is the first priority in everything they do. Understanding their patient care philosophy is essential to help you formulate your response. Focus on keeping your answer concise yet sincere.
Written by Krista Wenz on June 21st, 2022
1st Answer Example
"My patient care philosophy is easy. My patients are my top priority before anything else. I entered the healthcare profession to treat patients and offer the best service and care possible. This is an industry where we help patients; they should always come first."
Written by Krista Wenz on June 21st, 2022
2nd Answer Example
"My patient care philosophy was one of the first things I learned in medical school; do no harm. I am in a profession to help and treat patients, and they will always be my top priority. I treat all patients equally and with respect, and am honored to have the ability to help patients when they are experiencing the worst day in their life."
Written by Krista Wenz on June 21st, 2022
27. At MedStar Health we take pride in our great relationships with clients, vendors, coworkers, and patients. Do you consider yourself to be a strong relationship builder?
Why the Interviewer Asks This Question
Assure the interviewer that you would treat everyone at MedStar Health, Inc. with great respect and a positive attitude. Discuss the ways that you would build strong and healthy relationships if hired. Some ways to build strong relationships in the workplace:
- Have strong follow-up habits
- Offer sincere conversation
- Get to know people on a personal level
- Be trustworthy
- Avoid gossip
- Offer mutual respect
- Be mindful of your actions
- Compliment others
- Be positive
- Be a strong listener
Written by Krista Wenz on June 21st, 2022
Focus Your Answer On
MedStar Health wants to hire team members who will positively reflect their organization and maintain the relationships they have worked hard to foster. Focus on assuring the interviewer that you prioritize building and fostering workplace relationships with everyone you come into contact with.
Written by Krista Wenz on June 21st, 2022
1st Answer Example
"I have received many compliments on my relationship-building skills. I like to get to know people and ask them questions about themselves. Most people love to talk about themselves, and I find it's a great and simple way to start building rapport with others. I consider myself to be a strong relationship builder and take pride in my people skills. Rest assured, I would be a great ambassador of positive relationships for MedStar Health, Inc. if chosen for the position."
Written by Krista Wenz on June 21st, 2022
2nd Answer Example
"I am happy to hear that MedStar Health values long-term relationships. This fact is a bonus for me, and it's one of the reasons I chose to work in the medical field. I like working in an industry where genuine care is valued. I've had success in university and my internships by focusing on building a reputation for consistency and follow-up. What you describe is a good fit for me, and I'd like to represent a company that wants to create long-term sustainable partnerships."
Written by Krista Wenz on June 21st, 2022
28. Tell me about your healthcare related education and training.
Why the Interviewer Asks This Question
The interviewer wants to see that you are qualified for the job. They can review your resume, but they want to hear from you where you went to school, where you have worked, and what degrees, certifications, and licenses you hold.
Written by Krista Wenz on June 21st, 2022
Focus Your Answer On
Walk the interviewer through your formal post-secondary education and any on-the-job training and internships. Be sure to include any volunteer work you have done in the healthcare industry. Talk about your most positive take-aways from your post-secondary experience, and be sure to tie in how that experience will help you succeed in this position.
Written by Krista Wenz on June 21st, 2022
1st Answer Example
"I have a nursing degree and additional on-the-job training within clinical research. I feel that my nursing education opened up many potential industry-related avenues for me. I graduated top of my class and completed a valuable internship with 'Sutter Health, Inc.' All of these experiences have helped prepare me for success in this role with MedStar Health, Inc."
Written by Krista Wenz on June 21st, 2022
2nd Answer Example
"I did my chemistry and medical school undergraduate at St. George's University. I loved surgery, so my electives were in general surgery, trauma epidemiology, and orthopedics. I'm happy to be moving on to more responsibility as a resident. I have had some amazing mentors and found that I could perform well with different teaching styles."
Written by Krista Wenz on June 21st, 2022
29. In the healthcare services industry there are many emotions in a day. Have your emotions ever been in the way of your productivity?
Why the Interviewer Asks This Question
The interviewer wants to know if you consider yourself to be an emotionally driven person. Talk to the interviewer about your emotions and if they have ever affected your productivity at work. Remember that almost everyone is an emotional creature to some degree, but there are other ways that you can describe yourself that have a more positive connotation. If you are passionate, you could choose to refer to yourself as:
- Expressive
- Communicative
- Open
- Unreserved
Written by Krista Wenz on June 21st, 2022
Focus Your Answer On
It is acceptable to be emotional in the healthcare industry, but not to the point where it interferes with your work. There is a time and place to let your emotions take over, but not while caring for patients. Focus on assuring the interviewer that you do not let your emotions get in the way of your productivity at work.
Written by Krista Wenz on June 21st, 2022
1st Answer Example
"Everyone is emotional to a certain degree, and I consider myself kind-hearted and open. A healthcare career can sometimes be emotional; however, I choose to focus on the positives. For instance, if we are close to losing a patient, I will focus on positive memories rather than the illness. This mindset has consistently allowed me to continue with a productive shift, no matter the emotions that come my way."
Written by Krista Wenz on June 21st, 2022
2nd Answer Example
"This is a great question. I think the right answer is, 'of course, but not for long!' We've all had those bad cases. A child dies, or you have to give someone a cancer diagnosis. It's professional to take a few minutes after an encounter and let those emotions come and go. I cope with these emotions by telling myself that it's not my story; it's the patient's story. I think it's okay to be moved by someone else's experience, but I don't need to make it mine."
Written by Krista Wenz on June 21st, 2022
30. At MedStar Health we seek to hire individuals who display a keen interest in the healthcare arena. Would you consider yourself dedicated to a career in healthcare services?
Why the Interviewer Asks This Question
Assure the interviewer of your dedication to a lucrative healthcare service career. The hiring manager would like to know that this position fits into your long-term plan and that, if hired, you would stay with MedStar Health, Inc. as long as possible.
Written by Krista Wenz on June 21st, 2022
Focus Your Answer On
MedStar Health invests a lot of time and money in their hiring and training process, so the interviewer wants to see that you will be a good investment for the company if hired. Focus on letting the interviewer know your professional goals and how you plan to achieve them with their company.
Written by Krista Wenz on June 21st, 2022
1st Answer Example
"I dedicated my entire career to the healthcare field. I find it incredibly rewarding and interesting because I get to help others, and every day brings new challenges! One of the reasons I applied for this role with MedStar Health, Inc. is because I can see a long-term fit here. I plan to work in the healthcare segment for my entire career."
Written by Krista Wenz on June 21st, 2022
2nd Answer Example
"I know this career can take a toll on personal life, and I understand that while it can be more-or-less sustainable, it's more than just a job for me. So far, I have dedicated my entire adult life to this career. I have shadowed numerous professionals and have worked in multiple clinics. I know this is the right career for me, and I plan on advancing my career with your wonderful organization."
Written by Krista Wenz on June 21st, 2022