How do you respond to feedback when you receive it?

What You Need to Know
1st Answer Example
2nd Answer Example

This question aims to reveal your emotional intelligence. The very phrasing of this question can trip people up. Keep a level head throughout the interview, especially when the question is emotionally confusing. Receiving feedback can be challenging in its own right, especially in how the feedback is delivered. A person might give feedback from an emotional state. Other times, the feedback may not be communicated functionally.

How you interpret the feedback and what you learn from it is at the heart of this question. Do you objectify the situation while governing your emotional response and evaluate what can be gained from the learning experience, or do you take it as a personal affront and grow defensive? A career-minded professional adapts and learns how to apply that information to grow and continue to evolve. You can't always predict what they say or how you feel, but you can learn how to master your feelings and choose how to respond.

"Even though it can be difficult to hear criticism, I always pause before I respond and take time to think about it first. If it catches me by surprise, I usually ask if my superior can clarify or explain. I want to grow and improve, so the more specific my supervisor can be, the more helpful it is."

"I love receiving feedback from my employer because the feedback allows me to understand where I need to improve."

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How to Answer: How do you respond to feedback when you receive it?

Advice and answer examples written specifically for a Sun Life Financial job interview.

3. How do you respond to feedback when you receive it?

What You Need to Know

This question aims to reveal your emotional intelligence. The very phrasing of this question can trip people up. Keep a level head throughout the interview, especially when the question is emotionally confusing. Receiving feedback can be challenging in its own right, especially in how the feedback is delivered. A person might give feedback from an emotional state. Other times, the feedback may not be communicated functionally.

How you interpret the feedback and what you learn from it is at the heart of this question. Do you objectify the situation while governing your emotional response and evaluate what can be gained from the learning experience, or do you take it as a personal affront and grow defensive? A career-minded professional adapts and learns how to apply that information to grow and continue to evolve. You can't always predict what they say or how you feel, but you can learn how to master your feelings and choose how to respond.

Written by Kevin Downey on October 5th, 2022

1st Answer Example

"Even though it can be difficult to hear criticism, I always pause before I respond and take time to think about it first. If it catches me by surprise, I usually ask if my superior can clarify or explain. I want to grow and improve, so the more specific my supervisor can be, the more helpful it is."

Written by Kevin Downey on October 5th, 2022