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American Airlines Interview Questions

30 American Airlines Interview Questions
Question 1 of 30
How does this position fit into your career goals?
How to Answer
Is this particular position a good fit? Is it a step up in your career or - a stagnant move that you are just complacent with taking until something better comes along? Assure the interviewer that this position will be challenging for you, is a step up in responsibilities, and that it fits with your overall career goals.

Answer Example
"My primary goal in my career as a flight attendant is to become a senior team member and eventually train others in the airline industry. I feel that what American Airlines offers is a strong path towards those goals and I am excited about what this position has to offer."
Answer Example
"This position offers the next steps in my career and the growth that I am ready for. I have spent the last couple of years attending additional coursework to get me here, and I'm excited to show American Airlines what I can do!"
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Question 2 of 30
What unique qualities about yourself would you bring to our company?
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How to Answer
There are some things that your resume cannot do. Showing off your fabulous personality is one of them, for instance! Talk to the interviewer about some of your unique qualities and be sure to tie these qualities into how they will benefit the company, should they hire you.

Answer Example
"I have a unique ability to strike up a conversation and build rapport with nearly anyone. This is a great help when it comes to customer service and sales. My up-selling percentages are always very high."
Answer Example
"I speak three languages and have a degree in International Studies which would be significant assets to American Airlines should I be hired as your next Flight Attendant / Call Service Agent / Security Personnel (insert the job description you are interviewing for)."
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Question 3 of 30
How will you earn the trust of your coworkers?
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How to Answer
Workplace relationships are essential to nurture. Talk to the interviewer about how you plan to earn the trust of your new co-workers, should you be offered the position.

Answer Example
"I feel that the best way to earn the trust of my co-workers is to be helpful, always do what I promise, and be honest with them at all times. Strong relationships have to be built on these principles."
Answer Example
"Here are some ways that you can build trust with your coworkers at American Airlines: - Show common courtesy. Say hello, hold the elevator door, bring coffees now and then - Be respectful in your communication, avoid over cc'ing unnecessarily in emails - Avoid being a distraction, and respect the use of their time - Respect their personal space and the line between work life and personal life - Always ask if they have time before diving into a conversation - Try to find the answer to your questions before running to ask a manager or co-worker - Connect with them on LinkedIn but avoid more personal social media platforms - Treat everyone the same, regardless of their job title - Do not complain about your job to your coworkers - Reach out to new employees and make them feel comfortable - Own up to your mistakes and fix them - Be timely with your followups and meet your deadlines "
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Question 4 of 30
How do you determine priorities when you have multiple tasks at hand?
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How to Answer
When you feel torn between multiple projects or tasks, how do you decide which one needs your attention the most? Assure the interviewer that you can be diligent when it comes to assessing your priorities.

Answer Example
"I will determine which project requires my attention by the number of hours we are behind and then the project size. I am comfortable delegating tasks when needed, but I am also aware that these times will require an additional commitment of hours from me. Never have I under delivered on a deadline."
Answer Example
"When I have multiple priorities at a time, I will ask my boss to rank them based on most urgent. This method helps me to remain focused and then I know I am concentrating where she needs me to."
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Question 5 of 30
What experience do you have using team-based messaging applications?
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How to Answer
There are many options for communication software and messaging applications. Give the interviewer a brief overview of the apps you are experienced in and assure them that you can learn their internal system, should it be new to you.

Answer Example
"I have used a variety of team-based messaging applications. I am best versed in Brosix, AOL Instant Messenger, and Freedcamp. No matter which system you use I am sure that I can pick it up very quickly."
Answer Example
"I love team-based messaging applications! I have utilized many of them with direct teams and remote teams. They are effective for updating communications and keeping on track with the progress of team-based work projects."
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Author of American Airlines Answers and Questions

Rachelle Enns
Rachelle Enns is an executive head-hunter and job search expert. Utilized by top executives from Fortune 100 & 500 companies like Fitbit, Microsoft, General Electric, Nestle, and more, she helps professionals position themselves in a competitive marketplace. Rachelle founded Renovate My Resume, a company that focuses on helping job seekers get their edge back. Renovate My Resume creates stand-out resumes, cover letters, LinkedIn profiles and professional summaries for new grads, all the way to corporate executives. Rachelle spends much of her time training career coaches, recruiters, and resume writers. She also holds interview workshops for students and interns, globally. For great tips and tricks, follow Rachelle on Instagram @_rachelle_e or @renovatemyresume.
First written on: 05/16/2018
Last modified on: 08/21/2018

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About American Airlines

American Airlines, Inc. (AA) is a major U.S. airline headquartered in Fort Worth, Texas. It operates an extensive international and domestic network, with scheduled flights throughout North America, the Caribbean, South America, Europe, and Asia. Its route network centers around five "cornerstone" hubs in Dallas/Fort Worth, New York, Los Angeles, Miami, and Chicago. Its primary maintenance base is located at Tulsa International Airport (TUL).