30 American Airlines Interview Questions (with Answers)

1.

List the top 3 skills that will make you an ideal team member at American Airlines.

When you are asked to list your top skills, it's best to tie in your rock-star skills with the requests contained in the company's job description. Which skills do you possess that are the most helpful for this role with American Airlines?

Rachelle's Answer

"I see that your job description requests candidate who is organized, honest, and driven by customer satisfaction. These skills are at the top of my list, but in addition to these, I am a proven leader and can work well under pressure."

Rachelle's Answer

"Try to include a variety of words that the interviewer does not hear all the time. Be unique! Here are some ideas:

- Adaptable
- Considerate
- Diligent
- Intuitive
- Persistent
- Resourceful
- Sincere
- Witty"

2.

Why are you the best choice for American Airlines?

What makes you the best candidate for American Airlines? Talk to the interviewer about what makes you a stand out candidate for this role. Be sure to discuss unique skills and characteristics that will make you a memorable candidate.

Rachelle's Answer

"I feel that I am the top candidate for American Airlines because I already bring five years of industry experience. My customer service skills are unmatched, and I am fluent in 3 languages which allows me to communicate smoothly with a large range of customers."

Rachelle's Answer

"As you can see, I am invested in this interview process with American Airlines and will bring this same level of dedication to you if I am hired. You won't be disappointed."

3.

Employees of American Airlines are expected to be reliable, on time, and accessible when on shift. Do you consider yourself to be a dedicated employee?

Provide examples to the interviewer on times when you have shown dedication on the job. Assure the hiring manager that you possess the qualities and characteristics they are looking for.

Rachelle's Answer

"In my most recent position I was often recognized for being flexible with my availability. I believe in being 10 minutes early for work. I come with solid references who will be happy to speak to you about my reliability and dedication on the job."

Rachelle's Answer

"I am very dedicated, and would show my appreciation for the role by being a reliable team member of American Airlines."

4.

Personality fit is important to us at American Airlines. How would you describe your personality?

Personality and character are two very different things. The interviewer is looking for more information on your traits vs. your integrity. This would include buzzwords such as introverted, energetic, and confident.

Rachelle's Answer

"I would describe my personality as approachable, light-hearted, and positive. I believe that, if asked, my colleagues and supervisor would say the same about me."

Rachelle's Answer

"I am confident, friendly, and a go-getter. Are these personality traits that you are looking for in your next hire?"

5.

What unique qualities about yourself would you bring to our company?

View All 30 American Airlines Answers

Sign up to access our library of 50,000+ Answers,
plus coaches for one-on-one support, so you can interview more confidently.

American Airlines Interview Questions

List the top 3 skills that will make you an ideal team member at American Airlines.

American Airlines Interview Questions

List the top 3 skills that will make you an ideal team member at American Airlines.

Why are you the best choice for American Airlines?

Employees of American Airlines are expected to be reliable, on time, and accessible when on shift. Do you consider yourself to be a dedicated employee?

Personality fit is important to us at American Airlines. How would you describe your personality?

What unique qualities about yourself would you bring to our company?

Where do you see yourself five years from now?

When have you had to shift your priorities in response to sudden changes?

As a Flight Attendant, you are responsible for ensuring that the safety of all passengers is a priority. What would you do if you felt there was a safety threat?

Do you have any formal training in First Aid or CPR?

As a Flight Attendant you will be asked to work a wide range of hours and a lot of overtime. Are you able to accommodate the unpredictable schedule associated with being a Flight Attendant?

Aside from your experience working in the airline industry, do you have experience in other customer service based roles?

All employees of American Airlines are expected to wear a uniform to work. Are you comfortable with this policy?

What do you hope to gain most from your time with American Airlines?

At American Airlines, exceptional customer service is our priority. How will you ensure that our service standards are continually met?

How do you get along with others at work?

Tell me about a time when communication became an issue when working on a team.

When you suffer a setback, how does that emotionally affect you and your work?

How will you earn the trust of your coworkers?

How does this position fit into your career goals?

How do you determine priorities when you have multiple tasks at hand?

What experience do you have using team-based messaging applications?

Think about a difficult boss, professor or coworker. What made him or her difficult? How did you successfully interact with this person?

What are your salary expectations?

What work situations excite and motivate you?

Rate your communication skills from 1-10 with proper examples backing your given rating.

If you could start your career over again, what direction would you take?

The airline industry is full of unexpected scenarios. When have you faced an unexpected difficulty?

In order to work for American Airlines you are required to pass a criminal record check. Are you comfortable accommodating this?

Have you received training on how to handle an in-flight emergency?

Tell me about any airline related training that you have been through.