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American Airlines Interview Questions

30 Questions and Answers by
Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.

Question 1 of 30

List the top 3 skills that will make you an ideal team member at American Airlines.

American Airlines Interview Questions

  1. 1.

    List the top 3 skills that will make you an ideal team member at American Airlines.

  2. 2.

    Why are you the best choice for American Airlines?

  3. 3.

    Employees of American Airlines are expected to be reliable, on time, and accessible when on shift. Do you consider yourself to be a dedicated employee?

  4. 4.

    Personality fit is important to us at American Airlines. How would you describe your personality?

  5. 5.

    What unique qualities about yourself would you bring to our company?

  6. 6.

    Where do you see yourself five years from now?

  7. 7.

    When have you had to shift your priorities in response to sudden changes?

  8. 8.

    As a Flight Attendant, you are responsible for ensuring that the safety of all passengers is a priority. What would you do if you felt there was a safety threat?

  9. 9.

    Do you have any formal training in First Aid or CPR?

  10. 10.

    As a Flight Attendant you will be asked to work a wide range of hours and a lot of overtime. Are you able to accommodate the unpredictable schedule associated with being a Flight Attendant?

  11. 11.

    Aside from your experience working in the airline industry, do you have experience in other customer service based roles?

  12. 12.

    All employees of American Airlines are expected to wear a uniform to work. Are you comfortable with this policy?

  13. 13.

    What do you hope to gain most from your time with American Airlines?

  14. 14.

    At American Airlines, exceptional customer service is our priority. How will you ensure that our service standards are continually met?

  15. 15.

    How do you get along with others at work?

  16. 16.

    Tell me about a time when communication became an issue when working on a team.

  17. 17.

    When you suffer a setback, how does that emotionally affect you and your work?

  18. 18.

    How will you earn the trust of your coworkers?

  19. 19.

    How does this position fit into your career goals?

  20. 20.

    How do you determine priorities when you have multiple tasks at hand?

  21. 21.

    What experience do you have using team-based messaging applications?

  22. 22.

    Think about a difficult boss, professor or coworker. What made him or her difficult? How did you successfully interact with this person?

  23. 23.

    What are your salary expectations?

  24. 24.

    What work situations excite and motivate you?

  25. 25.

    Rate your communication skills from 1-10 with proper examples backing your given rating.

  26. 26.

    If you could start your career over again, what direction would you take?

  27. 27.

    The airline industry is full of unexpected scenarios. When have you faced an unexpected difficulty?

  28. 28.

    In order to work for American Airlines you are required to pass a criminal record check. Are you comfortable accommodating this?

  29. 29.

    Have you received training on how to handle an in-flight emergency?

  30. 30.

    Tell me about any airline related training that you have been through.