At Spirit Airlines, exceptional customer service is our priority. How will you ensure that our service standards are continually met?
If you were familiar with Spirit Airlines prior to your interview, you'll likely be familiar with some of their customer service goals. Where you can, relate your personal service standard with theirs. Consider some of these customer service achievements and value statements they advertise on their website; "Aisles Filled With Smiles From the start of your journey to your destination - we want you to have the best trip ever. We've received awards based on reputation, operational performance and health safety to prove it. Fly With A Winner! Our Spirit Family is with you every step of the way to give you a warm and welcoming experience. Putting our Guests first is what we do best."
"I understand through my research and exposure to your company that customers always come first. I wholeheartedly agree that the customer must be taken care of, even beyond their expectations. And that all starts with greeting everyone with a smile."
"I will ensure that your customer service standards are continually met by following your service protocols, exactly. I am always willing to lend a hand, and am a happy person, which creates a positive environment for customers."
