How to Answer: When have you had to adapt to change in the workplace?
Advice and answer examples written specifically for a Kaiser Permanente job interview.
1. When have you had to adapt to change in the workplace?
How to Answer
With over 212,000 employees providing care to 12.7 million members, change is inevitable for the team at Kaiser Permanente. On top of that, technology, policy, and healthcare practice will continue to evolve into the future at a rapid rate and being flexible and adaptable in your work is a key trait that your interviewer will be looking for in any candidate that they hire. To get at your ability to be pliable in your work, your interviewer would like to know about a time you were required to adapt to change in the workplace. Ensure that the example that you use displays your ability to live Kaiser's vision of embracing what truly matters, the patients and communities they serve, even in the face of change.
Written by Ryan Brunner on February 22nd, 2024
Answer Example
"As I've worked in both small clinics and large academic hospitals throughout my career, the one constant in any setting has been change. A person has to embrace it by understanding why change is happening and be a champion of it moving forward, something I look forward to doing as part of the Kaiser Permanente team. Just a few years ago, my institution made a paradigm shift to outpatient care and hospital care at home. While the data was there to support this shift from the patient's point of view, many of my colleagues just didn't understand the need. Knowing that our inpatient units would now be filled with patients who truly needed inpatient care and patients in need wouldn't be diverted, I saw this as a great opportunity for us to truly change lives and I have these conversations with my colleagues. This care model also opened up great new opportunities for staffing in ambulatory settings and is exciting. I know that the members and patients of Kaiser will always expect this institution to be flexible in meeting their needs, and I'd be proud to bring that attitude to work here every day."
Written by Ryan Brunner on February 22nd, 2024
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