How to Answer: Tell me about a time when your communication skills greatly benefited your team. How can your communication skills benefit you in this role?
Advice and answer examples written specifically for a Kaiser Permanente job interview.
30. Tell me about a time when your communication skills greatly benefited your team. How can your communication skills benefit you in this role?
How to Answer
As the pioneers in American medicine of integrated care models that include both the insurance coverage and actual care that members receive, Kaiser Permanente relies on a true team effort to support its 12.5 million members. Since they are asking about a specific time when your communication skills benefitted a team effort you were a part of, make sure to put some thought into a specific instance. The example you discuss should highlight your interpersonal skills and communication skills that make you the ideal candidate for the job.
Written by Ryan Brunner on March 1st, 2024
Answer Example
"This is a great question as I can think of so many times when my communication skills helped provide a great outcome for a patient or a project we were working on as a team. Probably the most vital situation was the time my unit had two individuals going into cardiac arrest at the same time in different rooms. I took the lead in being very vocal about which individuals from the response team should go to each patient. This was a frantic and new situation, but I didn't blink in the moment. I used my knowledge of the team and their skills and gave orders to every individual who responded. When teams were in place, I made my way between patient rooms to ensure that everyone was doing their job. I learned a lot about myself and my impromptu leadership skills that day, and these are skills I'd love to bring to the Kaiser Permanente patients."
Written by Ryan Brunner on March 1st, 2024
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