Practice 37 Kaiser Permanente interview questions covering integrated care, patient-centered values, and healthcare teamwork.
Question 18 of 37
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Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
Keeping in mind that one of Kaiser Permanente's core values is excellence in delivering the highest quality care and service possible, this question lets your interviewer see that you know which aspects of the role matter the most. Their career site does a very good job of outlining the specific duties of the job, so be sure to thoroughly read through the job description and think about what your first major accomplishment will be if hired. If the job is very dependent on working inter-departmentally, don't hesitate to talk about your desire to meet and know all of your new colleagues. With no right or wrong answer here, make sure your response is memorable to your interviewer long after your time together.

Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
"In the outpatient setting here at Kaiser Permanente, I know I'll be working with a wide variety of prescribing physicians and collaborating with many pharmacy colleagues. Because success in this setting depends on communication and teamwork, the first thing that I would want to accomplish is to spend one-on-one time with my new colleagues and the physicians I would be collaborating with. I want to give them the chance to know me and my communication style so we can have immediate success moving forward."

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Anonymous Answer
I will learn fast all I need to know to better help patients so I can answer their questions and make them feel cared for and improve patient care.

Rachelle's Feedback
Learning fast is a wonderful way to serve your customers and help your new team to be a strong as possible. Great answer!
Anonymous Answer
I want to accomplish high-quality care for the patients because no matter what, they deserve our compassion.

Rachelle's Feedback
Your answer is nice and heartfelt; however, the interviewer may be looking for a more specific and tangible set of goals such as exceeding expectations in your training, etc.
Anonymous Answer
As the newest member of the Radiology team, I will quickly get to know the individual members and evaluate how best to integrate myself. As a provider, my first accomplishment will be to learn a few new procedures. I have 17 years of procedural experience as well as a background in x-ray which should expedite my learning.

Amanda's Feedback
This is a great foundation. This question is used to determine how you would immediately impact the business if hired. Training is often a vital component to success in a new role, consider sharing how you would leverage the tools and resources available to ramp up your productivity and ability to contribute quickly through things like learning new procedures or practicing in hands-on scenarios, etc. to develop a clear understanding of your workplace, team, and job duties. If possible, share which new procedures you'd like to learn and several you've already mastered to show the interviewer that you'd be able to hit the ground running while also being willing to learn something new.
Anonymous Answer
Previously, I mentioned I would take on the role of a learner. My first accomplishment would be to successfully go through the training and learn new skills to be able to work independently at a pace that would allow me to serve the members in my caseload effectively.

Jaymie's Feedback
As a new team member, it's reasonable that your first goal would be to complete the training and orientation process successfully. Good job.
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Written by Ryan Brunner
37 Questions & Answers • Kaiser Permanente

By Ryan

By Ryan