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Humana Mock Interview

Question 4 of 35 for our Humana Mock Interview

Humana was updated by on May 25th, 2022. Learn more here.

Question 4 of 35

At Humana, we've invested in the latest technology to create efficient work flows. Tell me how you've gone about learning new technology in the past?

"I currently use a proprietary CRM that our company developed. I use it to track all of my conversations with customers. I also use all of the Microsoft Office tools and especially love OneNote. The has eliminated my need to have post-it notes, and I'm able to better keep track of everything. When I started this role, it took me about one week to learn the system, and then I was fully up and running."

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How to Answer: At Humana, we've invested in the latest technology to create efficient work flows. Tell me how you've gone about learning new technology in the past?

Advice and answer examples written specifically for a Humana job interview.

  • 4. At Humana, we've invested in the latest technology to create efficient work flows. Tell me how you've gone about learning new technology in the past?

      How to Answer

      In health care, technology is changing rapidly. You need to demonstrate expertise in electronic systems and embrace learning new technology.

      1st Answer Example

      "I currently use a proprietary CRM that our company developed. I use it to track all of my conversations with customers. I also use all of the Microsoft Office tools and especially love OneNote. The has eliminated my need to have post-it notes, and I'm able to better keep track of everything. When I started this role, it took me about one week to learn the system, and then I was fully up and running."

      Written by Krista Wenz on May 25th, 2022

      2nd Answer Example

      "In my internships, I used a lot of Office 365 tools, especially PowerPoint and Excel. I have put together at least 20 presentations this year alone! Learning new technology comes easy to me because I grew up with it and can watch YouTube videos if I don't understand something right away."

      Written by Krista Wenz on May 25th, 2022

      Anonymous Interview Answers with Professional Feedback

      Anonymous Answer

      "I have worked in the medical insurance field since the late '90s and I have had the privilege of working in various healthcare settings, I had to adapt to needed software update and programs replacement but to be honest, that was nothing compared to working in the healthcare industry that is a call center, there is always for the various reason for the change, so what works for me is that

      I listen

      I ask questions



      I and because I am a hands-on person, so just working through process always help me



      And if needed I will ask more question"

      Marcie's Feedback

      Nice! So it sounds like you ask questions as needed but learns best by actually doing, which is great. Your response also shows that you are experienced and used to adapting to frequent change. Can you give a specific example of a time when you had to learn a new technology and talk about how it went? This will further strengthen your answer.

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