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First Metro Bank Mock Interview

Question 2 of 27 for our First Metro Bank Mock Interview

First Metro Bank was written by on October 5th, 2020. Learn more here.

Question 2 of 27

Give an example of a prior job duty you held that required serious organizational skills. What did you learn from that experience that you'll be able to bring the team here at First Metro Bank?

"In my current role as a Customer Service Associate with ABC Sales, I am really the jack of all trades around our office. My duties include being the first line on phone contact for any incoming phone calls to our office, being the first face a customer sees when they walk in the door and managing our general email inbox. During our busier times of the year, I can be flooded with customers on all three channels. To stay on track and focused with each customer, I prioritize the in-person customers first and foremost and then handle incoming phone calls when they arrive. When able to, I triage email inquiries as needed. At times, I utilize a notebook and my Outlook tasks list to jot down notes if I need to put something off for a more urgent matter to ensure that I don't forget it moving forward. Similar to what I'm doing now, I think the hustle and bustle of the bank lobby would require this same ability to jump from task to task with ease and I'm confident in my ability to do so."

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How to Answer: Give an example of a prior job duty you held that required serious organizational skills. What did you learn from that experience that you'll be able to bring the team here at First Metro Bank?

Advice and answer examples written specifically for a First Metro Bank job interview.

  • 2. Give an example of a prior job duty you held that required serious organizational skills. What did you learn from that experience that you'll be able to bring the team here at First Metro Bank?

      How to Answer

      The daily life of a Teller at First Metro Bank will require you to multi-task and handle many different duties within the day. You'll need the ability to move from task to task quickly and proficiently and your interviewer knows that the best way to do that is through solid organizational skills. To prove to your interviewer that you will be flexible and able to handle all of the given tasks in a workday, talk about a previous job that required these exact skills. In your answer, try to highlight all of the duties you were required to handle and explain the little things that you did that helped keep you organized and on track while working through each task.

      Written by Ryan Brunner on October 5th, 2020

      1st Answer Example

      "In my current role as a Customer Service Associate with ABC Sales, I am really the jack of all trades around our office. My duties include being the first line on phone contact for any incoming phone calls to our office, being the first face a customer sees when they walk in the door and managing our general email inbox. During our busier times of the year, I can be flooded with customers on all three channels. To stay on track and focused with each customer, I prioritize the in-person customers first and foremost and then handle incoming phone calls when they arrive. When able to, I triage email inquiries as needed. At times, I utilize a notebook and my Outlook tasks list to jot down notes if I need to put something off for a more urgent matter to ensure that I don't forget it moving forward. Similar to what I'm doing now, I think the hustle and bustle of the bank lobby would require this same ability to jump from task to task with ease and I'm confident in my ability to do so."

      Written by Ryan Brunner on October 5th, 2020

      2nd Answer Example

      "Growing up, I ways taught at an early age that tidiness is the key to staying organized and I will say that I'm kind of a neat freak when it comes to maintaining my work area. In my current job, my duties often put many tools and huge amounts of paperwork in my work space and it can become easily cluttered throughout the day. By taking little moments here an there to file and put things away, I'm able to avoid the hassles that come with not being able to find something necessary to handle the next duty at my fingertips. If hired here at First Metro Bank, I think this skill would be essential in helping me work with each customer in an accurate and efficient manner throughout each day."