Allstate Mock Interview
Practice 35 Allstate interview questions covering insurance knowledge, customer scenarios, and sales competencies.
Question 2 of 35
Do you prefer more creative work or following a predetermined set of rules?
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Example Answer
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Community Answers
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
Your answer to this question will help the interviewer assess how adaptable you'll be to their way of doing things and how flexible you'll be in varying your tasks as needed. It may also tell them whether you are innovative and strive to go the extra mile or prefer more predictable work and consistently strive to meet the status quo. Most organizations prefer to hire candidates who show potential for creative outside-of-the-box thinking while adhering to the company's protocol and guidelines.
Kimberly is a freelance writer and editor with a decade of experience in the education field, including her time as a pre-kindergarten teacher.
"In the workplace, I naturally lean towards my preference of straightforward rules and expectations. From there, once I am comfortable with my knowledge base, I can start to think outside of the box. So, to answer your question, I would say I bring a healthy balance of both."
Kimberly is a freelance writer and editor with a decade of experience in the education field, including her time as a pre-kindergarten teacher.
"I am most comfortable when my creativity is challenged. I like to think of new ways of working and create alternate solutions to various scenarios. With that said, I am more than capable of following a predetermined set of rules."
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Anonymous Answer
"Although I do not bring industry-specific post-secondary education, I do have some Job experience that would be transferable to this role with Allstate. The business administration experience I have comes from on the job training."
Lauren's Feedback
Fantastic answer!
I am a creative thinker who is resourceful and can think on their toes while applying protocols and guidelines.
Anonymous Answer
I think being a creative thinker is important but not until I am well adjusted into the role knowing the predetermined rules first. I once identified part of the script used in obtaining verbal authorizations was slowing the team down in some areas. I got permission to adjust the script and was able to save time which allowed us to spend that time obtaining more authorizations.
Marcie's Feedback
While many people wouldn't necessarily consider insurance a creative industry, being a creative thinker also means being an effective problem solver. You do a good job in your answer of hedging your bets - you acknowledge the importance of thinking creatively while also stating that you will first abide by the predetermined rules. You might consider talking more about how creative thinking can lead to innovative solutions for clients.
Anonymous Answer
As far as work goes I prefer straightforward rules.. as a mortgage loan processor there was no gray area. There were a set of rules and regulations that had to be followed. I do tend to be more creative when talking to clients and problem-solving.. with ______ my job allowed more creative work with customers BUT within their marketing guidelines.
Marcie's Feedback
Excellent. You've struck a nice balance here - indicating that you like both and can work either way. Including examples supports your assertions. Great job!
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