Practice 35 Allstate interview questions covering insurance knowledge, customer scenarios, and sales competencies.
Question 24 of 35
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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
This question isn't about the subjectivity of honesty. It's more a question of your integrity and intentions. Describe what your word means to you. Touch on your approach to emotionally confusing situations and how your integrity guides your actions and responses. Explain that you see great value in transparency while consistently respecting the chain of command. Address the nuance of those more complicated situations where alternative means of communication are taken and how these are intended to protect your clients' interests. Your examples should all be guided by your integrity.

Kimberly is a freelance writer and editor with a decade of experience in the education field, including her time as a pre-kindergarten teacher.
"Sometimes full disclosure can damage someone's self-esteem, and reality isn't always best expressed in full and can be self-indulgent depending on the person's intention. In those instances, honesty isn't always the best policy."

Kimberly is a freelance writer and editor with a decade of experience in the education field, including her time as a pre-kindergarten teacher.
"I feel that honesty is the best policy so long as the honest comment does not come to be hurtful."

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Anonymous Answer
Honesty is always the best policy and I believe my integrity shows in my work.
It's important to also know when to use empathy when being honest about negative or unpopular facts.
Marcie's Feedback
Good response! You definitely appear to be honest and full of integrity. Perhaps consider delving more into why honesty is always best. Are there times you have to be tactful? How does your integrity show in your work? Is there an example you can include of a time when you were honest with a client although it may have been tempting not to be? What was the end result?
Anonymous Answer
Honesty is the best policy as long as it is not meant as a personal attack with the intent to hurt someone else.
Marcie's Feedback
Great answer! Perhaps you might want to discuss tact here as well and explain an instance or two of when you might use it. In other words, your sentiment here is great - just make sure to explain it fully so your answer is meaningful and memorable to the interviewer.
Prepare for behavioral and insurance-specific questions Allstate interviewers prioritize.
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Written by Kevin Downey
35 Questions & Answers • Allstate

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