Allstate Mock Interview
Practice 35 Allstate interview questions covering insurance knowledge, customer scenarios, and sales competencies.
Question 4 of 35
Do you prefer working face to face with clients or behind the scenes in a research and analysis role?
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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
This question aims to determine which working environment your personality is most likely to thrive in and if you are an extroverted interpersonal, socially interactive individual or an introverted, analytical person. A more introverted individual needs a solitary environment to recharge their battery, whereas an extroverted individual recharges in social settings. Most people, however, fall somewhere in the middle. Focus your answer on what it takes to perform at your best without focusing on how difficult it may be to maintain your focus in other environments.
Kimberly is a freelance writer and editor with a decade of experience in the education field, including her time as a pre-kindergarten teacher.
"I am more of an analyst type and prefer to be in the background, making the numbers happen. With that said, I am still a people person and would always put my best face forward in any customer-facing situation."
Kimberly is a freelance writer and editor with a decade of experience in the education field, including her time as a pre-kindergarten teacher.
"I am more of a face-to-face communicator. I love being in the buzz of it all and thrive in customer-facing situations. I am also able to work in the background when needed."
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Anonymous Answer
"I like to be face to face and communicate with customers. I love to help customer-facing situations. I am also able to work in the background when needed."
Lauren's Feedback
Solid answer!
I thrive in roles with face-to-face client relations. Helping people who are facing challenges that I could remedy or assist with, would fulfill my desired career goals.
Anonymous Answer
Ir's rewarding helping clients with general policy questions or being empathic and helping them through difficult times. Working behind the scenes researching, fact-finding, applying policy, approvals, and denials, etc... is just as important. Currently, my day is split between working with clients, and working behind the scenes doing casework and I feel I'd thrive in either scenario.
Marcie's Feedback
In other words, you're flexible and you enjoy working both with clients and in more of a research capacity. Your adaptability and openness to work in either capacity will likely be considered an asset by the interviewer. Great answer!
Anonymous Answer
I have been successful in both roles. I tend to enjoy a mixture of both.
Marcie's Feedback
That's great! Can you talk more about the experience you have in each situation? What do you like about each kind of role? Then be sure to connect your experience and likes to the current role so the interviewer can see why you're an ideal fit for it.
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