Very well. I put myself in there shoes. A customer wants someone that will listen to them and genuinely care for their concerns. It is my duty as a customer service representative to see that the customer receives their product in a timely and easy fashion.
With an open mind. I listen closely to their complaint.then highlight it by repeating it to them to be sure I understand. Then do what I can to get it resolved.
I listen intently to the customer and then I would repeat their question. I handle each problem on an individual basis. I try to rectify the situation if it is my power to do so or get the assistance of a manager.
The customer is always right. So, I would go out of my way to resolve the issue to the best of my ability.
Better than most people. I try my best to listen to the customer and help resolve their problems.
I listen to them , then I repeat the complaint to make sure I understand it. Then I resolve it.
I handle them with an open mind. I listen to what their problem is, then do my best to solve it.
Excellent, I feel complaints are opportunities to help me serve the customer better. Y knowing their needs.
The hardest part is not taking a complaint personal. I listen to what the customer has to say and then make every effort to make things right with them.
Very effectively because their complaints is something for us to improve on.
Very well . I am friendly and good at listening and understanding
customer always comes first.
Fairly well, first and foremost I feel that it is important that the customers needs are met and understood.
With an open mind. I listen closely to their complaint, then highlight it by repeating it to them to be sure I understood, then do what I can to get it resolved.
As best as I can. If I don't know how to handle it i'll find someone that can. But I myself, go into stores as a customer and have had issues so I try to be patient with them and hear them out and then work as hard as I can to resolve the issue.
As best i can i listen closely and work my best to resolve any problem.
Why do you think you are person we should choose.
I would politely ask whats the problem and how can i help.
Always listen customer. Customer is always right and make right answers to make customer happy.
With a open mind listen them do my best to help if I can,not help I find someone who can help.
I remember to stay come and make sure the customer know I am listening and eager to help fix their problem. And if I do not know the solution to their problem I will find someone who does know.
I would ask them what was wrong about the quality they received, and refer them to someone who can be more helpful or even try to work out the problem.
I handle custom complants well. I always make sure to apologize and ask to the customer what would they like me to do to help make the sitution better.
To be honest if my position is stocker and i don't have experience to handle complaints from customer that's why I haven't got any experience to handle customer so if it come to me then I will solve the problem as soon as possible by talk it out.
Very well, keeping the customer calm, and my number one goal i to figure out the issue and solve it, in a timely and effective manner, to keep the smile on their face, and making them want to come back even after the mishap.
I listen to their complaint then see what I can do to solve it and if I cant I will find a supervisor.
Very well. I always listen and keep in mind that the customer is always right.
I appreciate them and better myself based on the complaints.
With open mind to listen and help any way I can.
I handle them by listening closely to what the complaint is and apologizing.
I would listen to them carefully and not argue, and make
sure I understand their complaint and do what I can to
make them happy.
I hear the customers out. I try to listen to their side of the story and make sure the issue they have is resolved in a good and timely manner. If I cant resolve the customers complaint, then I will call down a manager but until the manager gets to where im located, I will still continue to listen and talk to the customer so they can have a better experience next time around.
I try to be open and listen to the customer while being empathetic. I do not make any promises that I cannot keep but will do my best to resolve the situation.
Ive learned to always listen to the customer and try to resolve the problem, if im not able to fix the problem myself id ask someone who is more knowlegable on the particular topic.
Listen closely to their complaint and concerns with a open mind, and do what I can to resolve their problem.
As I can,I listen closely and try to do my best to resolve any problems.
I handle the complaint to the best of my ability, if I were not able to accomplish the task I would go to my supervisor for the solution.
I handle customer complaints with A open ear, I listen to them and then I make sure they know I understand and I take the proper steps to resolve the sitituation.
Expeditiously with customer satisfaction as a primary goal.
I carefully listen to the customer and then repeat so the customers knows I have listened and understand their issue, I then do what I can to resolve.
I listen to my customers patiently and repeat back their issues to make sure I understood them then try to solve them with the best of my ability.
I handle customer complaints very well. I will resolve the matter as quickly as possible.
I calmly reply and try my best to discover a solution for them. To meet their needs.
I have good retail experience so always try to handle patient with politely and with putting their priorities first.
Lissen and resolved any problem fast and right way.
By listening and understanding their complaints and giving them positive feedback.
I try to be understanding as some people get very upset over little things.
I listen to their complaint and I repeat it back to them to make sure I understand and I solve it to the best of my ability and if I cant I ask my supervisor to help.
I will do m best to solve what ever is the issue,If I cant I will take it to the next level see the coustmer complaints is being resolved.
First I will listen to their complaints and then I will make sure what I understand and then I will try to solve it.
I always listen carefully to what the customer has to say and repeat it back to the customer to ensure that the customer knows I fully understand their complaint. I tell what I am going to do about it and a timeline for the complaint.
Very well I put myself in there shoes I listen to them and care for their concerns.
Very well handle their complaint or get someone who can.
In a case where I may get a customer complaint I take the negative feedback and use it to my advantage and make improvements on myself.
Talk to the customer in a nice way, give a chance to explain and try to fix the problem.
I handle them very well ,I always put myself in their shoes.
Listen to the customer repeat the problem to make sure you understand and came up with a solution.
Very well within reason that they are under my control.
I believe I handle complaints well. I believe when customers have issues they are looking for someone to listen to them and understand their point of view. I believe that I am an excellent listen and can put myself in their position as a customer to come up with a solution that is not only acceptable to the customer but is beneficial for the company as well.
By listening to the customer and making right answer so customer be happy.
I always listen first, then try to help in anyway I can to make their complaint better.
Well listen to the customer completely and do everything in your power to deliver your customer his or her satisfaction.
Very well, I always give my customer satisfaction and my patience.
I handle customer complaints very well. I find myself an agreeable person and I listen intently before finding a solution with a cheerful attitude.
Always listen to the customer and always have an open mind.
I always listen to their complaints. The custom, er just needs someone to listen to them and see that the person cares. I Handel it fairly well. I listen, apologize, and fix the problem right away.
Very well, I listen to the customer and make sure they feel they are taking care of.
Very well, customer complaints are just more things for us to improve on and I always try to put my self in their shoes, and try to solve their problem as much as I can.
Very Well, I like to make sure that the customers are satisfied and happy.
I would listen to the customer and resolve the issue as quickly as possible.