How do you manage conflict situations when they occur?

"There will always be those who react through a fear-based mentality. More often than not, job insecurity is just insecurity. So it is important to nip that in the bud to engage and communicate clearly. The messaging has to be clear, everyone has to be heard, and everyone needs to get on board. So, when I sense conflict, I approach it with no defenses, an open posture, clear language, and transparency. You have to re-establish trust. So I ask questions of the individual with the defensive posturing, validate, mirror, and make them feel heard. I clarify, empathize, and showcase trust in their views and fears. I then bring them inside my view, behind the curtain, if you will. I share the vision with encouragement and offer them a share in the stakes. Once I've done that, it grows increasingly easy from there."