What do you use for lead management? How do you follow-up with your leads? What is your follow-up method?

"I typically have always been supplied with a CRM system such as Salesforce to manage my leads. I manage a lot of my day by my calendar and tasks. In my current role, I have around five meetings scheduled a day and then have time for follow-ups that I block off in my calendar. Then in between those calls, I complete any tasks which involve setting up my schedule for the next day which involves leads that I need to follow up with, or where I will start will my cold-calling on the next day. What does your company currently use as a CRM?"

Do not discuss that you don't have a system at all for managing your leads or that you weren't given one. Even if you weren't given one, discuss how you managed your leads despite not having a system.

Discuss what system you have used in the past that had been the most successful for you. Then ask if they have a CRM or some lead management software that you will be using in this role.