"When I first started my role as an account executive, I had a mentor who listened in on a few of my calls. He noticed that I was speaking very quickly and a little nervous while on them in the beginning. He advised asking more questions to the customers while on the calls in order to slow down my train of thought and to take a sip of water in between my sentences. He also told me to write on my dry erase board and monitor what I needed to focus on for the month. So if it was to slow down, then I wrote "slow down" on a post-it note so it was brought to the front of my mind. It was something so simple but really gave me the encouragement to keep going in my account executive career."