How to Answer: How do you regroup and recover after multiple rejections?
Advice and answer examples written specifically for an Account Executive job interview.
4. How do you regroup and recover after multiple rejections?
Why the Interviewer Asks This Question
The interviewer is trying to see what your mental toughness is like. Sometimes making calls or being on the phone for long hours can be tough especially when you have had multiple rejections.
Written by Judy Smith on March 13th, 2022
What to Avoid
Do not mention anything that you dislike about being rejected. I would avoid discussing how you can never recover or how much they upset you if they do.
Written by Judy Smith on March 13th, 2022
How to Answer
Share the mindset that you have about rejections and how they help you become better as an account executive. Discuss how it is a part of the job and that you don't let it hinder you from moving forward with your next call or meeting.
Written by Judy Smith on March 13th, 2022
Answer Example
"Unfortunately, rejections are just a part of being an account executive. I always find being rejected helps me strengthen my skills more and allows me to better my craft. Although it can be hard mentally at times I just know that the service or product that I am speaking about will benefit several clients and that the next client may just be the next one who purchases. If I don't make the next call then I'll never know."
Written by Judy Smith on March 13th, 2022