Avoid discussing anything outside of the closing call of the sales process. Do not discuss what has not worked for you or how you have failed at closing a sale.

Discuss the top two methods that you use to close a sale that you consider your go-to methods. Then discuss how you set up the client for follow-ups or upselling. The interviewer wants to know that not only can you close a sale but you can retain the customer. Give an example of a sale that you closed and how you retained that customer or upsold them.

"Once I reach the point of the close it becomes very easy for me and I usually approach it in one of two ways. If the customer is someone who I think will easily like to add on additional products then I usually approach it by (give an example on your method). If I think it will be harder to add on products then I usually ask a few questions to get them in the mindset by (give an example of your method). Then from there, it's been easy for me, I am usually able to upsell around 60% of my clients that way."