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Account Executive Mock Interview

Question 17 of 30 for our Account Executive Mock Interview

Account Executive was updated by on March 13th, 2022. Learn more here.

Question 17 of 30

What do you see as the key skills when closing a sale?

The interviewer is trying to see if you are actually the one involved in closing the sale or if you are involved in the "pre-sales" of the sales process. There are different sales roles in companies and they want to know exactly which part of the sales process you have done in the past. The interviewer is also trying to see if you discuss upselling at all.

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How to Answer: What do you see as the key skills when closing a sale?

Advice and answer examples written specifically for an Account Executive job interview.

  • 17. What do you see as the key skills when closing a sale?

      Why the Interviewer Asks This Question

      The interviewer is trying to see if you are actually the one involved in closing the sale or if you are involved in the "pre-sales" of the sales process. There are different sales roles in companies and they want to know exactly which part of the sales process you have done in the past. The interviewer is also trying to see if you discuss upselling at all.

      Written by Judy Smith on March 13th, 2022

      What to Avoid

      Avoid discussing anything outside of the closing call of the sales process. Do not discuss what has not worked for you or how you have failed at closing a sale.

      Written by Judy Smith on March 13th, 2022

      How to Answer

      Discuss the top two methods that you use to close a sale that you consider your go-to methods. Then discuss how you set up the client for follow-ups or upselling. The interviewer wants to know that not only can you close a sale but you can retain the customer. Give an example of a sale that you closed and how you retained that customer or upsold them.

      Written by Judy Smith on March 13th, 2022

      Answer Example

      "Once I reach the point of the close it becomes very easy for me and I usually approach it in one of two ways. If the customer is someone who I think will easily like to add on additional products then I usually approach it by (give an example on your method). If I think it will be harder to add on products then I usually ask a few questions to get them in the mindset by (give an example of your method). Then from there, it's been easy for me, I am usually able to upsell around 60% of my clients that way."

      Written by Judy Smith on March 13th, 2022