Account Executive Mock Interview

Master 30 Account Executive interview questions covering sales strategy, client relationships, and revenue growth.

WRITTEN BY JUDY SMITH

QUESTION 1 OF 30

What experience do you have in sales or as an account executive?

The interviewer is trying to gauge what level of experience you have as an account executive. They will use this to compare you to other candidates and may categorize your experience level as entry, intermediate, or expert. This allows them to ultimately also decide what salary range to offer you.

Avoid discussing any experience that is not related to sales or being an account executive. Do not discuss any experience that doesn't relate to the core experience in the job description or post.

Always give an overview of your experience in relation to the job description. Show how you have evolved in your experience and give an idea of where you want your career to go from here and how it relates to the job that you have applied for.

"I have over 6 years of combined experience as an account executive and in sales. I started my career at ABC company in 2010 and immediately knew that sales was something that not only came naturally to me, but I could see myself doing it for the remainder of my professional career. My next role at XYZ company allowed me to enhance my skills as an account executive. I enjoy speaking with new prospects and discovering how our products and services can enhance their business. My experience has prepared me with the fundamentals to be able to exceed in this role and I look forward to learning more about the position through our conversation."

Previous Question Next Question

FROM THE PEOPLE WHO SAT IT

Been through this interview recently?

Write what they asked you. Nothing else is required to start — no account, and the month only if you feel like it.

What did they actually ask you?

START TYPING · WE’LL ASK FOR THE REST AFTERWARDS

30 Account Executive Interview Questions & Answers

Jump to any question in the set.

01 What experience do you have in sales or as an account executive? DISCOVERY 02 What are three skills you think are necessary to be a successful account executive? BEHAVIORAL 03 What do you know about our products or services? DISCOVERY 04 What methods do you use to get new clients? What do you find works best? OPERATIONAL 05 What do you see as the key skills when closing a sale? DISCOVERY 06 What are some key performance indicators (KPIs) or goals that you were reviewed on in your previous role? OPERATIONAL 07 Walk me through how you spend a typical day in your current position. OPERATIONAL 08 What attracts you to this industry? DISCOVERY 09 What would you say your one or two biggest failures or mistakes have been? What did you learn from them? BEHAVIORAL 10 What are some of the challenges you see that are facing this industry? DISCOVERY 11 What do you use for lead management? How do you follow-up with your leads? What is your follow-up method? OPERATIONAL 12 How do you approach cold-calling? OPERATIONAL 13 What are ways you build rapport with a new customer? OPERATIONAL 14 How have you approached renewals? OPERATIONAL 15 Tell me about a recent customer who tried to cancel without giving a reason and what you did to retain them. BEHAVIORAL 16 Which part of this position would you have the most learning curve in? OPERATIONAL 17 What is the most difficult client you had to close and what did you learn from it? BEHAVIORAL 18 How do you respond to a client who continues to reschedule or tells you that they do not have time to meet with you? BEHAVIORAL 19 What is a skill that you are working on strengthening? DISCOVERY 20 How do you regroup and recover after multiple rejections? BEHAVIORAL 21 What teammates do you communicate with the most in your role and how beneficial are they to you and the sales process? OPERATIONAL 22 How would you handle a client who wishes to cancel due to finding a new product that they think fits the needs of their business better? SITUATIONAL 23 What do you think is the most rewarding part of being an account executive? DISCOVERY 24 Tell me about a client that you lost and what you learned from it. BEHAVIORAL 25 What type of environment do you do your best work in? DISCOVERY 26 Let's say you're half way through the sales month and you are not on track to meet your quota. How do you approach the remainder of the month? SITUATIONAL 27 Give me an example of a time when you had an idea to enhance the sales process and how you implemented it. OPERATIONAL 28 What do you do to improve your sales skills? DISCOVERY 29 What is one piece of advice you have been given as an account executive that you still use today? DISCOVERY 30 What are you looking forward to the most with this position? DISCOVERY

RELATED SETS

Executive Assistant

Executive Recruiter

JS

Written by Judy Smith

30 QUESTIONS & ANSWERS · ACCOUNT EXECUTIVE