NetJets Mock Interview
Practice 35 NetJets interview questions covering aviation operations, luxury service, and safety protocols.
Question 25 of 35
Think about a tough boss, professor, or coworker. What made this person difficult? How did you successfully interact with them?
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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
You will likely be working with many NetJets 'owners' who might have big personalities and tall expectations. Therefore, your interviewer is curious about how adaptable your interpersonal skills are. As NetJets states on their careers site, most of their positions require their candidates to have "Excellent verbal and written communication skills, sound foundation in teamwork," and emphasize that "interpersonal skills" are "essential." Show the interviewer that you possess high emotional intelligence and work well with most personalities, especially when they may be difficult to please. Use an example from your professional past where you successfully navigated such terrain in a manner that adheres to NetJets standards and expectations. Avoid speaking poorly of anyone, and be sure to end your response on a positive note.
Kimberly is a freelance writer and editor with a decade of experience in the education field, including her time as a pre-kindergarten teacher.
"I once worked at a locally owned shop where the owner was very demanding. When the owner would walk into the store, employees would announce over their headset system that the owner was in the building so that everyone could be prepared for his entrance into their department. The owner had great intentions; however, his people skills were a little rough. I could see that he meant well, and I recognized that he wanted to do a lot of good things. When we interacted, I always took his feedback with the understanding that he didn't mean things as harshly as he might say them."
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Anonymous Answer
I had a difficult captain. He was very negative and complained a lot. He would not listen to anyone and did not have good CRM. When he said something negative or complained I did not complain but just kept smiling. I made sure to stick to the SOPs and call-outs that our company gave us. And if he did not brief an approach or do something that was not right I would ask him questions until I was comfortable with the end result. I remained professional and polite.
Marcie's Feedback
This is a strong answer. It sounds like you remained positive and kept doing what needed to be done despite the captain's negativity. It also sounds like when he provided incomplete information about a task you followed up until you had all the information you needed, which shows persistence and resilience. Excellent response!
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