Everyone handles the stress and disappointment of setbacks differently. Your interviewer is curious whether you are emotionally intelligent and take ownership of your actions, mistakes, responsibilities, and development. They're also interested in whether you take your failures in stride and learn from them or if you allow your mistakes or setbacks to undermine your confidence, trip over your own feet, and make even more mistakes as a result of being emotionally rattled. Spend some time reflecting on the mistakes you've made, the obstacles you've overcome, and how you have grown and improved. Also, identify how NetJets can further your development by examining some of the testimonials employees have made which are advertised on their website, such as "Working at NetJets has been wonderful for both my professional and personal growth. Every day I get to work with collaborative, supportive, and driven colleagues in an environment that promotes the development and entrepreneurial thinking."