31 Cedars-Sinai Medical Center Interview Questions & Answers
Below is a list of our Cedars-Sinai Medical Center interview questions. Click on any interview question to view our answer advice and answer examples. You may view 10 answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.
1. Cedars-Sinai Medical Center prides itself on having a diverse workforce. When have you worked among a diverse group of people?
Why the Interviewer Asks This Question
The interviewer wants to see if you are accustomed to working with a diverse team to determine if you will be a good fit if hired. Assure the interviewer that you embrace an environment that offers diversity, giving an example of when you have done so.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
If you have experience working with diverse groups, provide an example of when you have done so. If you have not been exposed to diversity, explain that while you do not have experience working with diverse groups, you look forward to learning about your colleagues' different backgrounds and experiences.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"I have worked with diverse groups of people most of my career, including my time in University. I am most comfortable and happy in this environment because it offers me unique learning opportunities."
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"I am so glad you pointed out your need for diversity at Cedars-Sinai Medical Center. I greatly value diversity. I grew up in a fairly homogeneous town in Montana. When I hit my 20s, it became more important for me to learn about other cultures. To expand my viewpoint, I worked with volunteer organizations in Peru, inner-city Chicago, and India."
Written by Krista Wenz on July 31st, 2022
2. Cedars-Sinai Medical Center was initially looking for someone with 5 years' experience in a similar role. Considering you have just 2 years' experience, would you be willing to accept this position at a lower salary?
Why the Interviewer Asks This Question
The interviewer wants to see if you are willing to earn your way up if they do not want to offer you top compensation. Discuss with the interviewer what you would expect for compensation if offered this position.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
You have to decide what is fair for you. If you can live on what the interviewer offers you, which is commensurate with your experience, then let the interviewer know you are willing to work your way up and take less money initially.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"I would be happy to earn my way to the top compensation level if required. I do assure you that, despite my being shy of experience by a couple of years, I am a top performer. If you choose to offer me the position, you would not be disappointed in my performance."
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"I understand I do not quite meet the qualifications of experience you are looking for and am willing to be compensated in adjustment to that fact. However, I look forward to proving my worth to Cedars-Sinai Medical Center in hopes of being considered for the median salary for the role."
Written by Krista Wenz on July 31st, 2022
3. Do you think it is possible to be a good team member yet disagree with the leader?
Why the Interviewer Asks This Question
The interviewer wants to know that you can be diplomatic in the workplace, even when you may disagree with your leader. Show the interviewer that you can be a good team member yet disagree with the leader occasionally. Explain that you believe everyone is entitled to their own professional opinion yet capable of maintaining respect for each other simultaneously.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
Show that even if you disagree with the final decision your leader makes, you support the direction the team is heading. You want the interviewer to understand you are not afraid to speak up but still respect the team leader.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"I think it is possible to be a great team member, even when disagreeing with the leader. It's all in how I maintain respect for everyone despite a difference in opinion."
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"I believe that being a good team member is more about attitude than compatibility. I do not need to agree with everyone 100% of the time to be effective in my job, but I should always be respectful in my approach."
Written by Krista Wenz on July 31st, 2022
4. Why do you think you will be successful in this role with Cedars-Sinai Medical Center?
Why the Interviewer Asks This Question
The interviewer asks this question to see why you think you will succeed in your role with Cedars-Sinai. They want to hear about the qualities, skills, and experience you will bring to the table if hired.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
Rather than just sharing how you have gone above and beyond expectations in the past, focus on how your qualities will help you to meet and exceed expectations with Cedars-Sinai Medical Center.
Discuss the reasons why you will excel in this job. Talk about your qualifications and skills that will help you to do this job well. If you can, match your strengths to the requirements outlined in the job description.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"I know I will succeed in this role because I have worked in this industry for five years with great training and mentorship. I have a solid understanding of X, Y, and Z (skills listed in the job description). Also, I have my updated certifications as outlined in your job description. I am well-prepared for this next step in my career."
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"I believe my success with Cedars-Sinai Medical Center will come from having all the hard and soft skills you are looking for, whether learned in school or gained through work experience. I know many of the key players in this region and stay informed of best practices."
Written by Krista Wenz on July 31st, 2022
5. Continuous feedback is critical to us at Cedars-Sinai. Give an example of a time you received constructive feedback and what you did with that information.
Why the Interviewer Asks This Question
Everybody has received feedback regarding workplace improvements at some time in their career. Awareness is the key; being ready to listen, assess the potential flow, and then pivot to make any necessary changes. The interviewer wants to know you have self-awareness and can accept and apply constructive feedback.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
Focus on providing an answer that will not be a deal breaker for you being offered the job. Describe constructive feedback you received and how you are trying to improve based on the input.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"In my current role, I received feedback that I should delegate to others more often. The trouble is, it's often easier to do the task myself. However, my other colleagues then lose the ability to learn, and it appears I don't trust them. I'm working hard on this habit and have made a conscious effort to delegate more often."
Written by Michelle Krebs
2nd Answer Example
"I received feedback last year that my approach can sometimes seem too harsh or abrupt. I know I'm a direct person, and I like to get straight to the point, but that communication style doesn't work for everybody. I've tried to soften my message, so it feels warmer for those who are more sensitive and have a different communication style."
Written by Krista Wenz on July 31st, 2022
6. It looks like you are making an industry change into health care. What inspired you to make this change?
Why the Interviewer Asks This Question
Many health care companies have a vast team in non-patient care areas who come from many different industries. Showcase how your experience in a different industry could benefit Cedars-Sinai and what inspired you to make this change.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
Focus on giving your personal reason for pursuing this career, responding with enthusiasm and passion. There is no right or wrong answer. The interviewer wants to gain insight into what motivates and inspires you to determine if you will be a good fit for their organization.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"I spent years in financial services, which is highly competitive. Every dollar and decision is highly scrutinized. This experience would benefit Cedars-Sinai, as I am great at analyzing budgets to see where to gain efficiencies. I'm enthusiastically looking to make a change in an environment where I am helping patients and families, even though I would not be in a direct patient care role."
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"I worked as a department store manager but was looking for a career that would support my family better. I knew I wanted a career in the healthcare industry but was not sure in what capacity. I chose to pursue a career as a Clinical Trial Coordinator after researching the different roles of the clinical trials team. The Clinical Trial Coordinator position utilizes my hard and soft skills and seemed the best fit for me. I love that I am involved with the patients and that my work ensures the safety of the participants and the integrity of the data collected."
Written by Krista Wenz on July 31st, 2022
7. We are always seeking ways to be more efficient. What is a process improvement idea you've had recently that you were able to execute?
Why the Interviewer Asks This Question
Each new hire is an opportunity to bring a fresh set of eyes to the department. The interviewer wants to gain insight into your creative side and see what kind of ideas you have. Your example doesn't need to be a significant event; even the simplest process improvements can make a huge difference.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
Think of something you discovered or thought of that simplified your job. Then use that in your response with the outcome of your process improvement idea.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"I noticed the team wasn't utilizing all of the features within our EMR. There were some simple ways to avoid multiple clicks taking you to multiple screens. I hadn't used this EMR before but figured this out within a few weeks, just by learning and exploring the system. I made my team aware and showed everybody what I'd learned, and now they can get to things faster."
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"Our team relies heavily on Excel spreadsheets. A feature within our database allowed us to export files to Excel. The team used that feature regularly, but I figured out how to set up a feed to automate the reports. This automation saved about 2 hours of work each week. Now all of the right people receive the reports automatically."
Written by Krista Wenz on July 31st, 2022
8. What type of work environment do you dislike working in?
Why the Interviewer Asks This Question
The interviewer wants to know in which work environment you are most productive to determine if you will be a good fit for the company culture. Be sure to research Cedars-Sinai's work environment before the interview. If you aren't completely clear on the company culture, kindly ask the interviewer to expand on the work environment for you.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
Cedars-Sinai has a reputation for providing a supportive work environment with outstanding leadership. Employee reviews say Cedars-Sinai encourages employees to grow while providing tuition reimbursement and free courses. If you read employee reviews before your interview, you will get a feel for what it is like working at Cedars-Sinai.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"I prefer to focus on the positive, so if it's okay, I would like to share my ideal work environment with you. My ideal environment is organized, collaborative, positive, energetic, and encouraging. I love working with like-minded people who set challenging goals for themselves. I thrive when I work for supervisors who encourage curiosity and creativity in problem-solving."
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"I dislike work environments that are toxic or hostile. I am a positive person and thrive in an environment where I am not micromanaged and allowed to do my job."
Written by Krista Wenz on July 31st, 2022
9. With the ongoing changes in the healthcare industry, how do you keep your knowledge current?
Why the Interviewer Asks This Question
Employers expect employees to stay up-to-date in their respective fields, and today's technology makes this reasonably easy! List several ways you receive your industry knowledge and stay on top of trends.
Tell the interviewer about those daily email updates you receive from professional organizations, conferences you attend, and seminars you have taken.
Lastly, asking the interviewer what resources they refer to for industry trends is a great idea. That question can start up a great conversation, and you may learn a thing or two as well.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
It is best to list several ways you stay current with the ongoing changes in healthcare. It shows you are proactive and take your profession seriously.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"Every morning, I listen to X Podcast because I find the information fresh and valuable. In addition to this podcast, I also subscribe to a couple of industry blogs. One is ABC, and the other is XYZ. I greatly value the information shared between fellow professionals. What resources do you prefer to stay on top of industry trends and changes?"
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"I am an avid fan of Google alerts! I receive an email with the related information whenever there is a major headline about the healthcare industry. In addition to this, I also subscribe to a couple of medical-related journals and attend annual conferences to stay current on the changes in the industry."
Written by Krista Wenz on July 31st, 2022
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Rachelle's Feedback
10. Think about a difficult boss, professor, or coworker. What made them a challenge to work with? How did you successfully interact with this person?
Why the Interviewer Asks This Question
Show the interviewer that you work well with most personalities even though you recognize some folks are difficult to please. Perhaps there is someone at work who tries to intimidate others. Talk to the interviewer about what made this person challenging and their relationship with you. Avoid speaking poorly of anyone, and be sure to end your response on a positive note.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
Focus on giving a detailed explanation of how you worked with a challenging supervisor or coworker. The interviewer wants to hear that you handled the person calmly and professionally.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"I once worked at a small medical facility where the primary physician was very demanding. When he walked into the facility, employees quietly announced that he was in the building so that everyone could prepare for his arrival. This physician had great intentions; however, his people skills were a little rough. I saw that he meant well and recognized that he wanted to do many good things. When we interacted, I always took his feedback with the understanding that he didn't mean things as harshly as he might say them."
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"In my previous position, I had a coworker who didn't pull their weight. This unmotivated coworker created more work for the rest of the team by being slow and unresponsive. Our team started to complete most of the tasks regarding group projects. It didn't take much time before our department head noticed this individual was slacking. In most instances, the underachievers will weed themselves out over time, and it's rarely worth making a fuss over."
Written by Krista Wenz on July 31st, 2022
11. If Cedars-Sinai Medical Center hired you today, what would you accomplish first?
Why the Interviewer Asks This Question
The interviewer wants to see that you are forward-thinking and have thought about the immediate impact you want to make at Cedars-Sinai if hired. When starting any new job, it is a good idea to have a 30, 60, and 90-day action plan of what you want to achieve.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
This question is a delicate one, and you need to show respect for the onboarding process, then give a moderately ambitious project that you could execute. This concept is often called your 'value proposition' in marketing. "Hire me because I'll do X."
But remember, this is your campaign promise. If hired, it will likely be your first target to meet, and depending on the environment, it could make or break your initial impression. The best approach is to give a functional analysis of the employers' needs and your skills.
Tell the interviewer your impact goal, should you be the successful candidate. If you want to make an impact with your answer, refer to the immediate needs of the company, such as increasing budgets or improving patient care.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"My first goal is to meet my manager and coworkers and ask what is needed on the unit. Once I determine how I can make a positive impact, I will then make a plan to make it happen."
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"If hired today, my first accomplishment would be to complete the new employee orientation, familiarize myself with Cedars-Sinai's policies and procedures, and introduce myself to my colleagues."
Written by Krista Wenz on July 31st, 2022
12. Out of all the different healthcare companies to work for, why did you choose Cedars-Sinai?
Why the Interviewer Asks This Question
The interviewer wants to understand why you chose Cedars-Sinai over other companies to work for. They want to see that you have done your research and can give solid reasons for choosing them. Respond with enthusiasm and passion in your voice to show the interviewer you are excited about the opportunity to work for their company.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
Focus on showing the interviewer you have done your homework. Review the company website, online reviews, and the job description so you can give unique reasons why you want to work for Cedars-Sinai. For example, suppose you review the job description and find specific duties you would be responsible for if hired. Then, when you mention those particular duties in your interview, the interviewer will see you were diligent in reading the job description, showing an attention to detail.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"I want to work for Cedars-Sinai because your vision and values align with mine. I want to work for a company whose vision is to improve the health status of the community. I could not agree more! I also want to prepare for a leadership position and am excited you offer and encourage professional growth to everyone you employ."
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"I have wanted to work for Cedars-Sinai for the past five years. My mom was a patient at your facility and received such wonderful care, and I decided then that I wanted to pursue a nursing degree. I talked at great length with several nurses that took care of my mom, and they all said that your facility was the best place they have ever worked."
Written by Krista Wenz on July 31st, 2022
13. At Cedars-Sinai, our philosophy is to give "Everything We Have" to our patients. Tell me about a time you did more than expected for a patient or customer.
Why the Interviewer Asks This Question
In many regions, patients have choices on where they get their health care. The interviewer wants to know if you will go the extra mile for a patient who will then refer other patients and be a loyal customer. Demonstrate how you've gone the extra mile for a patient, a patient's family member, or a customer.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
When responding to this question, try to give an example that shows how you provide excellent customer service. The interviewer wants to see that you go above and beyond the normal expected duties of a healthcare professional.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"I had a patient whose family insisted they would stay overnight. They were not allowed to stay in his room, so they were placed in a nearby waiting room. Their visit was unexpected, so they had not brought anything with them to the hospital. I was able to find blankets and pillows for the family, as well as some toiletries from another unit. I also made sure to keep them updated throughout the night and had my nursing assistant do so as well. I know they appreciated the extra updates through the night because they told the nurse at shift change how thankful they were for the positive experience."
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"Last month, I had a dying patient, and she had no family or friends to be with her. She had been my patient for almost a month, and I had grown quite fond of her. I would visit her on my days off to provide her comfort and bring her small gifts. She confided that she had a small dog her neighbors were taking care of, but they could not watch her anymore and told my patient she needed to find someone else to take care of her. I offered to watch her dog and kept her after my patient died. I promised to take care of her and told my patient there is no way I would take the dog to a shelter."
Written by Krista Wenz on July 31st, 2022
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Rachelle's Feedback
14. Tell me about yourself.
Why the Interviewer Asks This Question
Take a few minutes to tell the interviewer a few things about yourself. You can begin with your recent education, family life, volunteer work, or talk about your travels. Bring up anything that is interesting and highlights your ability to be a responsible, reliable, and bright individual.
Written by Michelle Krebs
Focus Your Answer On
Focus on having a prepared answer for this question. It is easy to ramble on about yourself, but you want a concise, well-formulated response.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"A bit about me - I love to travel, read, and conduct research. I am a recent grad from Columbia University and have spent the past 12 months traveling the world. It was the best experience I could have given myself, as I learned so much from seeing how the rest of the world lives. I returned to the US last month and have been actively looking for work for the past couple of weeks. I am eager to get into the routine of a career again and look forward to doing so with Cedars-Sinai Medical Center."
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"I am an avid marathon runner and have traveled to 10 countries in the last eight years to compete in various races. I am a competitive individual and enjoy keeping fit. Being newer to my career in healthcare services, my biggest goal as of late has to take as many related courses and workshops as possible. I am eager to get a great start on my career with Cedars-Sinai Medical Center."
Written by Krista Wenz on July 31st, 2022
15. Cedars-Sinai Medical Center supports a healthy balance between our employee's personal life and professional life. How do you balance life and work?
Why the Interviewer Asks This Question
Maintaining a healthy work/life balance is essential to prevent burnout, illness, and injury. Talk to the interviewer about how you can maintain that appropriate balance for yourself.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
Let the interviewer know that you understand the importance of keeping a healthy balance between work and your home life. Describe what you do to keep that balance and how the activities you do on your days off energize you for your next shift.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"I find that it's pretty simple to balance life and work with the right company. It doesn't feel like a chore when I enjoy what I do. I am always sure that when at home, my family gets my attention first. We do things as a family on my days off, and I take time on the weekends to do things for myself, like getting a massage or doing yoga. When I do activities I love and spend time with my family, all my stress is relieved, and I am energized for my next shift."
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"I make a strong effort to keep a healthy balance by spending my free time away from my cell phone and having more face-to-face time with my friends and family. I indulge in the things that make me happy on my days off, like playing with my dogs, going for long runs, and paddleboarding. I can give even more energy at work by consistently rejuvenating in this way."
Written by Krista Wenz on July 31st, 2022
16. Which do you prefer, working in a team-based environment or by yourself?
Why the Interviewer Asks This Question
The interviewer wants to see in which situation you are the happiest and most productive. Talk to the interviewer about your preference for teamwork or working individually. Be sure to avoid pigeonholing yourself into one particular scenario (i.e., I only like to work alone). You may work well without needing much management or direction, or perhaps you are better driven in a collaborative and team-led environment. Either way, be honest with the interviewer about your preferences without leaning negatively, either way.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
It is best to say you can work on a team and by yourself. However, you want to ensure your preference aligns with the role you are interviewing for. If you are interviewing for a position that requires a team approach, you want to lean more towards preferring to work in a team-based environment.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"I always give my best, whether I am doing an independent project or working in a team environment. I enjoy the camaraderie of working in a team, but I can also be successful working autonomously."
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"I have found, in the past, that I work well in an individually driven environment; however, I can certainly be productive in a team-based setting."
Written by Krista Wenz on July 31st, 2022
17. We work with one of the most diverse patient populations of any health care system in the country. What strategies do you use to effectively communicate with patients with a culture and background different than yours?
Why the Interviewer Asks This Question
Patients who come to Cedars-Sinai speak many different languages, come from diverse economic backgrounds, and have different cultural traditions. Show the interviewer that you not only can handle this diversity but enjoy it. Demonstrate strategies you use to make sure patients are still getting the highest quality of care.
Written by Michelle Krebs
Focus Your Answer On
Describe what tools and strategies you use to work with diverse patients effectively. You may use a translator or a translation app if you are working with a language barrier, or perhaps you researched your patient population to discover their religious and cultural beliefs. Or, you may have learned another language to speak with your non-English speaking patients. Whatever you do or use, the interviewer wants to see that you try to effectively communicate with all patients.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"I love to work with diverse patient populations because I learn so much about other cultures and traditions. In many situations, such as when the doctor is rounding, I use the hospital's translation team to ensure the patient and their family understand exactly what is happening. In other situations, I check to see if a family member speaks English and utilize them to help get the message across. I use a lot of non-verbals, actions, and pictures to demonstrate what is going on."
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"I worked with many Hispanic patients in my previous job and would utilize my coworkers or a translator to translate. I missed being unable to communicate with my patients directly, so I enrolled in a Spanish immersion program and now speak fluent Spanish. It is nice to learn more about my Spanish-speaking patients' backgrounds, families, and cultures. I believe everyone in healthcare should make an effort to communicate with the population they serve."
Written by Krista Wenz on July 31st, 2022
18. How would your former supervisor and coworkers describe your personality?
Why the Interviewer Asks This Question
The interviewer wants to see how observant and self-aware you are by asking how others would describe you. Of course, you want to give positive traits to describe your personality. However, remember that the interviewer will contact your references, and you want your answer to align with theirs.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
Focus on using three to four characteristics that describe your personality. If you review the job description before your interviewer, you will see the qualities Cedars-Sinai seeks in a candidate. If you use three to four characteristics to describe your personality, the interviewer will see that you have the qualities they are looking for in an ideal candidate.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"I believe my former supervisor and coworkers would describe my personality as approachable, light-hearted, and positive. I have been told that I am easy to talk to and always have a positive attitude. I try to find the best in everyone and rarely let anything bring me down."
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"My former coworkers and supervisor describe me as easy-going, dependable, and compassionate. I do not let stress get to me and go with the flow. I do what I say I will do, so they can depend on me to keep my word. I am compassionate with not only my patients and their family members, but with my colleagues as well."
Written by Krista Wenz on July 31st, 2022
19. When have you shown a willingness to learn a new method or new approach to solving a problem?
Why the Interviewer Asks This Question
Being flexible and able to handle change is a skill that all employers desire to see. Discuss with the interviewer your ability to approach a problem using new methods. Give a recent example, but spend more time highlighting the resolution rather than the problem.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
With rapidly evolving advancements in the healthcare industry, you are bound to learn new methods for providing patient care. Assure the interviewer that you embrace change and do not resist learning new techniques or approaches to solving a problem.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"When our facility came under new management last year, many new methods and policies came into place. I learned some exciting new approaches to patient care and customer management challenges. I quite enjoyed the process."
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"Last year, the hospital I worked for implemented several new technologies. I learned how to use electronic medical records and provide care to my patients using Telehealth. I embrace change as these technologies improved the level of care I could provide to my patients and made charting almost effortless."
Written by Krista Wenz on July 31st, 2022
20. Cedars-Sinai Medical Center seeks to hire those with strong problem-solving skills. What was the most complex problem you had to solve in the workplace?
Why the Interviewer Asks This Question
Problem-solving and critical thinking are essential skills to possess. Display to the interviewer that you are capable of problem-solving within the workplace. Talk about a time when you were creative, proactive, and displayed the leadership qualities required to resolve a workplace issue.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
The interviewer wants to see that you have a systematic approach to solving problems and can think on your feet when a problem arises. Describe the most complex issue you have had to solve in the workplace and the result.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"In my most recent position, we had a consistent problem with employees arriving late for their shifts or calling in sick at the very last moment. Rather than the typical documenting and reprimanding style that management usually takes, I decided to track the results of an accountability reward system. For 180 days, my employees were rewarded for coming to work 10 minutes early. Also, a bonus was added for every month with zero sick days. Ultimately, we awarded those with perfect attendance a $600 bonus. In the end, the bonus cost us less money than the cost of lowered productivity due to absent employees. The program was successful, and upper management chose to keep it implemented for another six months. We will re-assess in December, but it seems to be working very well."
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"I worked in a clinic where the primary population was low income. We had a lot of concerns with patients not showing up for appointments when expected due to a lack of access to reliable transportation. The staff wanted to start double-booking patient time slots. Instead, I got permission to spend a day in a highly-rated clinic serving the same population. Instead of scheduling, they had these 'drop-in mornings' with a shared waiting room. I took these methods and incorporated them into our setting. We did that twice weekly, which completely solved our scheduling problem."
Written by Krista Wenz on July 31st, 2022
21. At Cedars-Sinai Medical Center, we seek to hire individuals who have ambitions of growing their careers. Where do you see yourself in 3-5 years?
Why the Interviewer Asks This Question
Every hiring manager would like to know that their investment in recruitment and training will pay off. Assure the interviewer that you see this position as a long-term fit. Describe how this role with Cedars-Sinai Medical Center fits into your long-term plans and where you see yourself in 3 to 5 years.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
Focus on describing your professional goals for the next five years and how you will achieve your goals. If you are new to the industry, you may plan to gain experience and take continuing education courses. If you have been in your career for a while, you may have aspirations to move into a leadership position. Whatever your goals are, let the interviewer know you plan to be with Cedars-Sinai in the next 3 to 5 years.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"In 3-5 years, I would like to see my career with Cedars-Sinai Medical Center include a path towards a leadership role. I am enrolled in leadership and communications courses to gain the skills needed to be a leader. I am keen on paving a long-term career in the healthcare industry and would love the opportunity to do that here."
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"One of the attractive points of working for Cedars-Sinai Medical Center is that you care about the growth of your employees. I'm motivated to learn and am looking for a long-term fit. In 3-5 years, I'd like to be grounded in the clinic, learn about the operations and your patient base, and earn certifications that would help the unit advance. I want to get involved in some of the local volunteer organizations. I speak Spanish and am interested in urban outreach, so it would be nice to do something formal in the context of health education or fundraising."
Written by Krista Wenz on July 31st, 2022
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Rachelle's Feedback
22. Have you ever been involved in ordering medical supplies, maintaining inventory, or other types of healthcare-related administrative duties?
Why the Interviewer Asks This Question
The interviewer would like to know if you understand what it takes to keep on top of ordering medical supplies and inventory. Assure the interviewer that you can foresee needs and take the appropriate action. Highlight your ability to be responsible when it comes to related administrative tasks.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
If you have been involved with these tasks, describe the experience you have performing these duties. If you have not been involved with administrative responsibilities, explain how you learn quickly and are an organized individual with attention to detail.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"I have experience in ordering medical supplies and maintaining inventory. I fully understand that there is an art to being properly organized when it comes to the availability of supplies. For medical ordering and inventory, I have used various software and programs such as ABC and XYZ."
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"Yes. I used to do this in my former position. I was responsible for maintaining supplies in the general surgery ward for five years. I was great at working behind the scenes, resulting in efficiency for others."
Written by Krista Wenz on July 31st, 2022
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Rachelle's Feedback
23. At Cedars-Sinai, we want you to do incredible things. Give me an example of your proudest work accomplishment.
Why the Interviewer Asks This Question
The interviewer wants to hear the passion in your voice when it comes to a time you worked hard and achieved a positive result. Let your excitement shine so they can see how you will do great things at Cedars-Sinai.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
Focus on describing your most significant accomplishment as it relates to your career. The interviewer is not asking for a personal achievement but a professional one. Think of any awards you have been nominated for, promotions, or degrees you obtained to further your career.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"I love taking on side projects when I can. Because of my passion for community work, I organized a clothing drive for 'Dress for Success,' a local initiative focused on helping women get back into the workplace. I took on planning, marketing, and volunteer recruitment. I picked members from other floors to be champions and generated a lot of buzz through promotional emails. We had a massive influx of donations, and the initiative's director was so pleased. This initiative brought our group together and greatly benefited those who needed proper work clothing as they re-entered the workforce."
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"My greatest accomplishment in my career was receiving the National Distinguished Direct Patient Care Award. I was nominated for the award by my supervisor. It was such an honor to be recognized for the compassionate care I provide my patients and my leadership and mentorship skills."
Written by Krista Wenz on July 31st, 2022
24. If you could expand your knowledge and expertise in any area of healthcare services, which would you choose?
Why the Interviewer Asks This Question
Talk to the interviewer about the areas of healthcare you would like to focus on most, and then tie that information in with the offering at Cedars-Sinai Medical Center. The interviewer would like to dig deeper into your genuine areas of interest regarding healthcare services. They want to know that your passions align well with what Cedars-Sinai Medical Center is offering.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
When you review the company website, you will see that Cedars-Sinai Medical Center offers various programs and services. Choose one of those services to use in your response. Often, Cedars-Sinai will hire within. They want to see if you would be interested in another specialty service area in the future.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"If I could expand my expertise in any healthcare service area, I would choose anything within primary care. Your unwavering focus on primary care is one of the reasons I have applied to your company. I feel that your focus will be a great fit with my long-term career goals."
Written by Michelle Krebs
2nd Answer Example
"I'm interested in research. One of the things that attracted me to working with your company is your ongoing community-based research collaborations. I'd be curious to hear if Cedars-Sinai had any needs in this area. Is this something junior staff can be involved in?"
Written by Michelle Krebs
25. At Cedars-Sinai, we believe in giving all of our employees a voice. Give me an example of a time you voiced an opinion that was different than the majority of your department or coworkers.
Why the Interviewer Asks This Question
Many healthcare organizations have a system of checks and balances, ensuring the best decisions for patient care. The interviewer wants to make sure you'll speak up, even if that means disagreeing with a physician, coworker, or department head when you think something 'isn't right.' If you are not in a patient care role, show how you can respectfully disagree for the good of the team or patient.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
The interviewer wants to hire an employee who is not afraid to voice their opinion respectfully. Give a work-related example so the interviewer can see that you have the courage to speak up and express your opinion.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"I am happy to hear that you value opinion. I was in a situation last year where my team thought that utilizing our Medical Assistants differently would have narrowed their scope and put more work on our plates. My colleagues also thought the Medical Assistants weren't doing their patient care tasks well enough. I thoroughly disagreed. I came back to the group with the idea of more teaching and training instead. After many rounds of discussion, I finally got the team to see my view. We implemented the training, and collaboration greatly improved in our unit."
Written by Michelle Krebs
2nd Answer Example
"I was working with a team on a very long surgery. We received direction from the physician to stitch the patient back up. After looking at the instrument tray, it appeared we were missing a clamp. I told the team to stop- they didn't think I was right, but after further inspection, we found one of the clamps inside the patient. The surgeon wasn't happy with me at that moment but was relieved in the end. I always advocate for the patient, and I'm unafraid to speak up respectfully."
Written by Krista Wenz on July 31st, 2022
26. In order to work for Cedars-Sinai Medical Center, you must be able to pass a drug screen and full criminal background check. Do you consent to our requirements?
Why the Interviewer Asks This Question
Working in the healthcare industry means you are in contact with vulnerable patients, children, pharmaceutical drugs, drug-related equipment, confidential information, and other areas of sensitivity. Assure the interviewer that you are able and willing to pass a complete background check and drug screen. If you have a criminal record, you must disclose this as it will be discovered in your background check. If you will not pass the drug test, you must also disclose this to the interviewer.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
Cedars-Sinai invests a lot of money to perform drug tests and background checks on applicants. If you will not pass the drug test or background, you will be disqualified as a candidate. It is best to be honest in your interview if you have something in your past so the interviewer can decide if they want to move forward in the hiring process.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"I have a clean criminal record and am happy to comply with any background check you require of me. I am also happy to comply with a drug screen as I do not use drugs."
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"No problem. I understand that it's part of the job. But I want to be up-front, I have done a full background check before, and there is a possibility you will see a charge for possession of marijuana in the check. It was several years ago, and it's no longer an issue for me because I've made significant changes in my life to pursue this career. But I don't want you to be surprised by the information. I'm happy to answer any questions you have and can assure you my drug test will come back negative."
Written by Krista Wenz on July 31st, 2022
27. What is your patient care philosophy?
Why the Interviewer Asks This Question
It's always a great idea to research the company before your interview. You want to know their care philosophy so your answer can reflect what is important to you while aligning with Cedars-Sinai. Keep your answer concise yet sincere.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
Quality patient care is the top priority of Cedars-Sinai Medical Center. The website states they provide excellent customer service and compassionate care to every patient. Take your patient care philosophy and intersperse your response with how Cedars-Sinai cares for their patients.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"Every day at work, I remind myself that everyone I come across has their struggles. I make sure to get to know my patients whenever possible. Every person we care for has a story, and everyone has the right to compassionate care."
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"My patient care philosophy is simple. Every patient deserves to be treated with respect and dignity, no matter who they are. We are all created equal and deserve compassionate care and the best healthcare possible."
Written by Krista Wenz on July 31st, 2022
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Rachelle's Feedback
28. Given our location, we have patients who are actors, actresses, and professional athletes. Patient confidentiality is of the highest importance. Talk about a time you maintained patient privacy, even when it might have been challenging to do so.
Why the Interviewer Asks This Question
The interviewer needs to know you've had to make a tough decision before regarding patient confidentiality and made the right choice. They want to ensure you understand the importance of maintaining patient privacy and confidentiality and will not violate HIPAA laws if hired.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
Focus on letting the interviewer know that you take HIPAA laws seriously and would never do anything to violate your patient's rights to privacy. Give an example of when you faced the challenge of keeping a patient's information safe but still did so, showing you have ethics and integrity.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"I don't work in an area with famous people, but there was an accident in our community last year, and I knew several people who were injured. It was not in my scope to look at their records; they were not on my unit. However, some other people in my unit looked because they wanted to ensure they were okay. They were let go from the company because of that HIPAA violation. I was also inquisitive but knew it was against policy. Sometimes I have to make tough choices that go against my curious human nature, and I was grateful for my good decision."
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"Where I currently work, I interact with many famous people. I always maintain my patient's privacy and do not find it challenging to do so. If I were in their position, I wouldn't want my personal and private information released to the public."
Written by Krista Wenz on July 31st, 2022
29. Tell me about your healthcare-related education and training.
Why the Interviewer Asks This Question
Take a few minutes to walk the interviewer through your formal post-secondary education and on-the-job training. Talk about your most positive takeaways from your post-secondary experience, and be sure to tie in how that experience will help you succeed in this position.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
Even though the interviewer has your resume in front of them, they want to hear from you where you went to school, when you finished your training, and what degrees, licenses, and certifications you obtained. Be sure to mention any internships and volunteer work you have done to prepare you for this position.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"I received my nursing degree four years ago from Stanford University. I also have on-the-job training within clinical research. I feel that my nursing education opened up many potential industry-related avenues for me. I graduated top of my class and completed a valuable internship with UC Davis Medical Center. All of these experiences have helped prepare me for success in this role with Cedars-Sinai Medical Center."
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"I did my undergraduate in chemistry and medical school at St. George's University. I loved surgery, so my electives were in general surgery, trauma epidemiology, and orthopedics. I'm happy to be moving on to more responsibility as a resident. I have had some amazing mentors and look forward to the opportunity to complete my residency with Cedars-Sinai Medical Center."
Written by Krista Wenz on July 31st, 2022
30. We have a robust mental health program at Cedars-Sinai and are working as an organization to eliminate the stigma around mental health. It is no secret that health care workers have stressful jobs. How do you cope with the stress our roles can cause?
Why the Interviewer Asks This Question
Mental health disorders are prevalent amongst healthcare professionals, and there is no shame in that. Tell the interviewer how you care for yourself under the stress of caring for patients. The interviewer wants to see that you understand your job is stressful and that you take measures to nurture your mental and physical health.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
Describe what you do to manage the stress from your job, both at work and in your personal life. When healthcare professionals know how to debrief and decompress, they are better able to handle the job stressors and are less likely to become sick or injured from stress.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"Taking care of very sick patients can be stressful. I like to run; running helps my mind work out the day's issues. I also make sure I go to bed early and at the same time each night. If I can't take care of myself, I'm not going to do a great job taking care of others, so I try to be regimented when it comes to self-care."
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"This is a great question. We've all had tough cases where a patient dies, or we must give somebody a tough diagnosis. It's professional to take a few minutes after an encounter and let those emotions come and go. We also have a support group for caregivers, a safe space to talk through some tough situations so we can start healing. I find these resources very helpful, and I am grateful my hospital provides them. I am also sure to take care of myself by exercising, eating a well-balanced diet, and making sure I do not take my work home with me."
Written by Krista Wenz on July 31st, 2022
31. At Cedars-Sinai Medical Center we use cutting-edge technology. How have you learned new systems in past roles?
Why the Interviewer Asks This Question
Most healthcare systems use electronic medical records and other state-of-the-art technology in their medical facilities. You may not have used that technology before, but let the interviewer know you have been able to learn new systems quickly in the past.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
There will always be new technology to learn during your career. The interviewer wants to see how quickly you grasp new concepts to see if you will be a good fit for the Cedars-Sinai team.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"In my current role, we have been through many EMR upgrades since I started. I was selected to be on the roll-out team because I am tech-savvy. On this team, I teach others about the upgrades and how they will impact our workflow. Together, we discuss and agree on the best way to make the changes. I'm confident I could learn your systems as quickly as I've done in my current position."
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"As a new graduate, I had to learn three different EMR systems during my internships, and I quickly picked up on them. Even though they are different, there are similarities in each. I also had to utilize all of the Microsoft programs as a student, including pretty complex features of Excel, such as pivot tables and V-look ups. My learning agility for systems is high, and with some training, I know I could hit the ground running."
Written by Krista Wenz on July 31st, 2022