Talk about a time where your positive attitude helped keep a patient calm and focused at a time when it would have been difficult for them. Why do you think that approach was successful?
IWK Health Centre is focused on providing compassionate care to the women and children that they treat on a daily basis. To gauge your compassion in patient care, this question will focus on the approach that you take with patients going through a difficult time. Make sure to reiterate to your interviewer that your attitude and approach with patients is an integral part of the relationship you have with them and ultimately impacts the care that they receive when under your watch. Talk about the need to be positive and approachable in any situation with a patient and make sure that your example exemplifies this approach.
"As a midwife, it is important for me to have a positive and knowledgeable approach with all of the expectant mothers that I work with. I start this positive approach from the first time that I meet with a new expecting mother and this approach really helps us develop a trusting relationship in each other. A couple of years ago, I was working with a high school aged patient and her parents as well. Knowing that these are often very uncomfortable situations for the parents and the expecting young mother, I approached my first meeting with them and stayed focused on the health of the mother and the baby and laid out all that they could expect from me and the pregnancy process. The young girl's father made it very clear that he was not happy with the situation that his daughter was in and my educational and positive approach with him never wavered. Following the birth of his grandchild about six months later, he thanked me for the great helping hand that I provided to him and his family."
