30 Healthscope Interview Questions & Answers
Behavioral
1. How do you handle a dispute with a supervisor or coworker?
Why the Interviewer Asks This Question
It is not uncommon for employees or supervisors to have a dispute or disagreement with someone they work with. The interviewer knows this and wants to see how you have handled disputes in the past. How you respond gives the interviewer insight into your problem-solving, communication, and conflict resolution skills, which are essential skills to possess in any profession.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
Focus on giving a detailed explanation of how you handled a past disagreement with a supervisor or coworker. You do not necessarily need to describe the reason for the dispute, just how you dealt with it. The interviewer wants to hear that you dealt with the conflict privately, calmly, and professionally and that there was a resolution.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"Luckily, I have had good coworkers and supervisors in the past with minimal conflict. If there is an issue with a colleague, I like to address it immediately. I ask them to speak privately, address the issue, and devise a resolution that makes us both happy."
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"Fortunately, I have only had one dispute with a coworker. There was a misunderstanding in our respective job roles, and my coworker thought I was trying to undermine his position. I handled it by recognizing we had an issue and asked my coworker to speak in private. I calmly asked him why he thought we had a conflict and what we could do to resolve the issue. Once we cleared up who was responsible for each job task, we never had an issue again."
Written by Krista Wenz on July 31st, 2022
Behavioral
2. In the healthcare profession, many days will be emotionally draining. Have your emotions ever interfered with your ability to perform your job?
Why the Interviewer Asks This Question
Talk to the interviewer about your emotions and if they have ever affected your productivity at work. The interviewer wants to know if you consider yourself to be an emotionally driven person. Remember that almost everyone is an emotional creature to some degree, and the interviewer understands this. It is okay to have feelings and compassion, but the interviewer wants to know that you do not let your emotions interfere with your work.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
Focus on describing how you keep your composure while dealing with an emotionally charged situation. As a healthcare professional, you must keep your emotions in check even when you feel like breaking down.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"Everyone is emotional to a certain degree, and I consider myself an emotional person. A healthcare career can sometimes be emotional; however, I focus on the positives. For instance, if we are close to losing a patient, I will focus on positive memories rather than the illness. This mindset has consistently allowed me to continue with a productive shift, no matter the emotions that come my way. Never in my career have I let my feelings interfere with my work."
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"This is a great question. I consider myself a compassionate and emotional person, but I have never let my emotions interfere with my ability to perform my job. We've all had those severe cases. A child dies, or you have to give someone a cancer diagnosis. I think it is professional to take a few minutes after an encounter like that and let those emotions come and go. I cope with these emotions by telling myself that it's not my story; it's the patient's story. I think it's okay to be moved by someone else's experience, but I don't need to make it mine."
Written by Krista Wenz on July 31st, 2022
Behavioral
3. Healthscope has a diverse workforce. When have you worked among a diverse group of people?
Why the Interviewer Asks This Question
Some people may have biases against a particular group based on their religion, skin color, ethnic background, or other cultural customs. There is no tolerance for those individuals in healthcare. Assure the interviewer that you can handle an environment that offers diversity. Even better, give an example of being able to embrace diversity in the workplace. The interviewer wants to see if you are accustomed to working with various people and will fit in with Healthscope's company culture.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
If you are not accustomed to working with diversity, be honest while explaining that you accept all people and will not have an issue fitting in. If you have worked with diverse groups of people, describe your experience.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"I have worked with diverse groups of people most of my career, including my time in University. I am most comfortable and happy in this environment because it offers me unique learning opportunities."
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"I am so glad you pointed out your need for diversity at Healthscope. I greatly value diversity. I grew up on a farm and was homeschooled, so I was not exposed to much diversity. However, I wanted to learn more about other cultures and how people around the world lived. I joined the Peace Corps for two years and traveled to several countries. I was immersed in small villages in South America and Asia and learned their languages and how they lived. That experience made me appreciate that we are all the same people, just with different languages and customs. I will fit in well at Healthscope if fortunate enough to be offered the position."
Written by Krista Wenz on July 31st, 2022
Behavioral
4. When have you shown a willingness to learn a new method or new approach to solving a problem?
Why the Interviewer Asks This Question
Being flexible and able to handle change is a skill that all employers desire to see. Discuss with the interviewer your ability to approach a problem using new methods. Give a recent example, but spend more time highlighting the resolution rather than the problem.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
The industry is constantly evolving, so healthcare professionals must accept change and adapt to new methods. The interviewer wants to see that you do not resist change and will be an excellent addition to the Healthscope team if hired.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"When our facility came under new management last year, many new methods and policies came into place. I learned some exciting new approaches to patient care and customer management challenges. I quite enjoyed the process and think change is necessary to evolve."
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"They say people in healthcare are 'lifelong learners.' With the constant changes in technology and advancements in healthcare, I feel all healthcare professionals must be flexible and willing to learn new methods. I recently learned a new method to work with patients remotely through Telehealth. It's an amazing technology and increased the number of patients I could see daily. I am always open to change if it's for the good of our patients."
Written by Krista Wenz on July 31st, 2022
Behavioral
5. Healthscope seeks to hire those with strong problem-solving skills. When were you able to successfully resolve a problem in the workplace?
Why the Interviewer Asks This Question
Problem-solving, critical thinking, and dispute resolution are essential skills in the healthcare industry. Show the interviewer that you are capable of problem-solving within the workplace. Talk about a time you were creative, proactive, and displayed the leadership qualities required to resolve a workplace issue.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
Focus on providing a workplace example that is creative and unique. When the interviewer sees that you can handle problems effectively, they will place you high on the candidate list.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"I worked in a clinic where the primary population was low income. We had a lot of concerns with patients not showing up for appointments when expected. The staff wanted to start double-booking patient time slots. Instead, I got permission to spend a day in a highly-rated clinic serving the same population. Instead of scheduling, they had these 'drop-in mornings' with a shared waiting room. I took these methods and incorporated them into our setting. We did that twice weekly, which completely solved our scheduling problem."
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"We had many group projects in university, and I noticed a consistent problem with team members showing up late for meetings or messaging in sick at the very last moment. As the team leader, rather than getting upset, I proposed that when a team member disrespectfully dropped the ball, they would be asked to leave the group and find a new group or commit to an independent project. I felt this encouraged accountability and showed teamwork as a privilege rather than a right. Team member commitments increased as did work ethic among the groups."
Direct
6. Healthscope was initially looking for someone with five years of experience in a similar role. Considering you have just to years of experience, would you be willing to accept this position at a lower salary?
Why the Interviewer Asks This Question
The interviewer asks this question to determine if you are willing to earn your way up if they do not offer top compensation. Discuss with the interviewer what you would expect for compensation based on your two years of experience and training.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
Review the salary range mentioned in the job description before your interview. Those numbers will give you an idea of what the interviewer is prepared to offer for candidates with little experience and those with more.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"I would be happy to earn my way to the top compensation level if required. I assure you that, despite not having your desired experience, I am a top performer. If chosen for this position, you would not be disappointed in my performance."
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"I understand I do not quite meet the qualifications of experience you are looking for and am willing to be compensated in adjustment to that fact. However, I look forward to proving my worth to Healthscope in hopes of being considered for the median salary for the role."
Written by Krista Wenz on July 31st, 2022
Direct
7. This concludes our interview. Do you have any questions for me?
Why the Interviewer Asks This Question
The interviewer wants to ensure they answered all your questions about the company or job role during the interview. It is best to ask at least a question or two, showing the interviewer your eagerness to learn all you can. Of course, you want to review the job announcement and research Healthscope beforehand so you do not ask questions you could answer during your research.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
Focus on asking questions specific to the role you are interviewing for or the company culture and work environment. Examples of good questions are asking the interviewer how you performed in the interview or if you need to clarify anything, asking what the interviewer likes most about working for Healthscope, or if they have any hesitancy about hiring you.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"Thank you for asking. Yes, I do have a couple of questions. First, when would you like to have this position filled? And second, are there any required qualifications you do not see on my resume?"
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"Yes, I do have a few questions. Thank you for asking. Could you please describe the company culture? Also, do you have any hesitancy in offering me the position?"
Written by Krista Wenz on July 31st, 2022
Direct
8. In order to work for Healthscope, you must be able to pass a full criminal background check. Do you consent to a full background check?
Why the Interviewer Asks This Question
Working in the healthcare industry means you are in contact with vulnerable people, children, pharmaceutical drugs, drug-related equipment, confidential information, and other areas of sensitivity. Assure the interviewer that you are able and willing to pass a complete background check. If you have a criminal record, you must disclose this.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
As with any interview question, you must be honest. Background checks are very detailed, and investigators will discover whatever it may be if you have anything in your past.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"I have a clean criminal record and am happy to comply with any background check you require of me."
2nd Answer Example
"I have a misdemeanor moving violation on my record from 15 years ago. I am happy to continue in the interview process and comply with your background checks should you allow for some exceptions."
Written by Krista Wenz on July 31st, 2022
User-Submitted Answer
"Yes, I will consent since it's a requirement."
Written by an Anonymous User
Our Professional Interview Coach
Alexandra E. Reviewed the Above Answer
You can keep this answer as a short "Yes, I consent."
Discovery
9. Why did you you choose to pursue a career in your given field?
Why the Interviewer Asks This Question
The interviewer wants to know what inspired and motivated you to pursue your career to gain insight into your personality and what drives you. When answering this question, the interviewer will see if you are passionate about your career choice or appear burned out.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
Focus on giving your reason for choosing this career, responding with enthusiasm and passion. There is no right or wrong answer. The interviewer wants to gain insight into what motivates and inspires you as a healthcare professional to determine if you will be a good fit for their organization.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"I chose to pursue a career in nursing because my mom and sister are both nurses. I love caring for others and helping make them comfortable when going through a difficult time in their lives. I grew up hearing the stories of the people my family had helped and even those they could not. Still, I could tell that they truly enjoyed their jobs, and I think it's in my blood. I cannot imagine choosing another career path."
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"I chose to become a Radiologist after being in a bad car accident when I was 16. I was scared of the CT and MRI machines, and the Radiologist was compassionate and alleviated my fears. I decided then that I wanted to pursue this career so I could offer the same compassionate care to others."
Written by Krista Wenz on July 31st, 2022
Discovery
10. At Healthscope, we seek to hire individuals with ambitions of growing their career. What are your professional goals in the next 3-5 years?
Why the Interviewer Asks This Question
The interviewer asks this question for two reasons. They want to see if you have professional goals and a plan to achieve them. Setting goals to improve and grow professionally shows that you are motivated and dedicated to your profession. The interviewer also wants to see if your plans include working for Healthscope. Companies invest a lot of money and time to hire and train employees, and the interviewer wants to know that you will be a long-term employee if hired.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
Focus on describing your specific professional goals for the next three to five years and how you will achieve them. If you are new to the industry, you might want to concentrate on gaining experience and taking continuing education courses. If you have been working as a healthcare professional for some time, you may plan on pursuing higher education or an administrative role. Remember to highlight that you see yourself with Healthscope in the next three to five years.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"In 3-5 years, I would like to see my career with Healthscope include a path towards a leadership role. I plan on taking leadership courses to learn how to lead a team effectively. I am keen on paving a long-term career in the healthcare industry and would love the opportunity to do that here."
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"One of the attractive points of working for Healthscope is that you care about the growth of your employees. I'm motivated to learn and am looking for a long-term fit. In 3-5 years, I'd like to be grounded in the clinic and working in an administrative role. I am working towards my Master's Degree in Hospital Administration, which will prepare me for the position."
Written by Krista Wenz on July 31st, 2022
Discovery
11. What is your patient care philosophy?
Why the Interviewer Asks This Question
Research Healthscope before your interview. You want to know their care philosophy so your answer can reflect what is important to them. The interviewer wants to see that your patient care philosophy aligns with Healthscope's to ensure you will be a good fit for the team. Keep your answer concise yet sincere.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
Healthscope's philosophy is to provide the best outcomes for their patients. When you respond, focus on describing your patient care philosophy as one that takes a patient-centered approach to show your philosophy aligns with Healthscope's philosophy.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"My patient care philosophy is to treat all patients with dignity, compassion, and respect. It does not matter what race, ethnic background, gender, or religious preference one has. Everyone deserves to be treated the same, which is what I do with every patient I encounter."
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"My patient care philosophy is to treat all patients the way I would want my family to be treated. Every patient deserves to be provided with excellent, compassionate care and receive the best possible outcome."
Written by Krista Wenz on July 31st, 2022
Discovery
12. In your opinion, what makes you a great problem solver?
Why the Interviewer Asks This Question
Employers want to know that you have a systematic approach to problem-solving. Consider the skills and qualities that help you successfully face problems. Perhaps you have a keen eye for detail. Maybe you can see opportunity when others can only focus on the issue. Share your strengths as a problem solver and your ability to develop innovative solutions.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
Focus on keeping your answer brief and to the point. Highlight the reasons you are excellent at problem-solving in the workplace.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"I am a great problem solver because I do not allow stress to cloud my judgment and mute my sound decision-making. I am a keen observer with a great memory, which allows me to recall unique solutions or ideas."
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"I believe I am a great problem solver because I gather as many facts as possible. I look at the problem and its potential solutions from multiple angles and am not afraid to make a decision that might seem off the beaten path."
Written by Krista Wenz on July 31st, 2022
Discovery
13. What type of work environment do you dislike working in?
Why the Interviewer Asks This Question
The interviewer wants to know if you are flexible in your ability to work in most environments and if you have experienced a position where the atmosphere wasn't conducive to your productivity. Be sure to know the company culture before the interview. If you aren't completely clear on the workplace environment or culture, kindly ask the interviewer to expand on the work environment.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
It is best to name a work environment the interviewer can relate to. For example, if you say you dislike working in a negative, toxic, or hostile work environment, the interviewer will agree with you.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"I can be productive in most work environments, so long as the mentality is positive and teamwork is encouraged. I cannot work in an environment that feels negative or toxic."
2nd Answer Example
"I prefer to focus on the positive, so if it's okay, I would like to share my ideal work environment with you. My ideal environment is organized, collaborative, positive, energetic, and encouraging. I love working with like-minded people who set challenging goals for themselves. I thrive when I work for supervisors who encourage curiosity and creativity in problem-solving."
Written by Krista Wenz on July 31st, 2022
Discovery
14. Healthscope seeks to hire individuals who plan to spend their career with our organization. Do you see yourself spending your career with Healthscope?
Why the Interviewer Asks This Question
Assure the interviewer of your dedication to a lucrative career with Healthscope. Healthscope invests a lot of time and money hiring and training its employees, so the interviewer wants to know if you would be a good investment if hired. The hiring manager would like to know that this position fits into your long-term plans and you would stay with Healthscope throughout your career.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
You always want to be honest in an interview. If you do not plan to spend your career with Healthscope, you should be courteous and let the interviewer know your plans. If you have plans to spend your entire career with Healthscope, assure the interviewer that they are the only organization you want to work for.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"I dedicated my entire career to the healthcare services field. I find it incredibly rewarding and interesting because I get to help others, and every day brings new challenges! One of the reasons I applied for this role with Healthscope is because I can see a long-term fit here. I plan to work in the healthcare segment for my entire career."
Written by Ryan Brown on July 31st, 2022
2nd Answer Example
"I know this career can take a toll on personal life, and I understand that while it can be more-or-less sustainable, it's more than just a job for me. So far, I have dedicated my entire adult life to this career. I have shadowed numerous professionals and have worked in multiple clinics. I know this is the right career for me."
3rd Answer Example
"This career is not just something I want to do 8-5 to get by; it's something I want to BE. I want to dedicate myself to a craft. I chose healthcare because the learning opportunities are endless. It's constantly evolving. I find the human body fascinating, and I think society is only healthy when it cares for its wounded."
Written by Krista Wenz on July 31st, 2022
Discovery
15. If Healthscope hired you today, what would you accomplish first?
Why the Interviewer Asks This Question
The interviewer wants to see what immediate goals you have set for yourself if hired for the position. You can mention meeting your team members and getting to know them, learning the company's policies and procedures, or accomplishing a particular task mentioned by the interviewer, such as addressing scheduling issues.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
When you start a new position, it is essential to be clear on how you will make a positive impact after being hired. This question is delicate, and you need to show respect for the onboarding process, then give a moderately ambitious project you could execute. This concept is often called your 'value proposition' in marketing: 'Hire me because I'll do X.'
Remember, this is your campaign promise. If hired, it will likely be your first target to hit; depending on the environment, it could make or break you. The best approach is to give a functional analysis of the employers' needs and your skills.
Tell the interviewer your impact goal, should you be the successful candidate. Be sure to refer to the company's immediate needs, such as increasing budgets or improving patient care.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"When we spoke earlier, you mentioned that you urgently sought to improve the patient care and compassion at this facility. I want to offer my skills when it comes to building patient rapport and help to improve the satisfaction of everyone that uses the services of Healthscope I plan to make a positive impact quickly if fortunate enough to be chosen for the position."
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"If hired today, I would commit to diving into every resource provided to me, speeding up the learning curve typical of a new hire who is also new to their career. I will soak in every learning opportunity that comes my way so that I can be a self-sufficient member of your healthcare service team within the first 30 days."
Education
16. Healthscope values the training and dedication that goes into pursuing a career in healthcare. Tell me about your healthcare-related education and training.
Why the Interviewer Asks This Question
Walk the interviewer through your formal post-secondary education and on-the-job training. Talk about your most positive takeaways from your post-secondary experience, and be sure to tie in how that experience will help you succeed in this position.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
Focus on mentioning where you received your training, degrees and certifications, internships, and work-related volunteer experience. If the position calls for current CPR, First Aid, and AED certifications, be sure to highlight that your certifications are up to date in your response.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"I have a nursing degree from the University of Victoria and additional on-the-job training in clinical research. My nursing education and clinical research training opened up many industry-related avenues for me. I graduated top of my class and completed a valuable internship with Queensland Health. All of these experiences have helped prepare me for success in this role with Healthscope."
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"I did my chemistry and medical school undergraduate at St. George's University. I loved surgery, so my electives were in general surgery, trauma epidemiology, and orthopedics. I'm happy to be moving on to more responsibility as a resident. I have had some amazing mentors, and I found that I could perform with some different teaching styles. I look forward to bringing what I have learned to the patients at Healthscope."
Written by Krista Wenz on July 31st, 2022
Experience
17. This position requires maintaining inventory and ordering medical supplies. Have you ever been involved in performing these duties?
Why the Interviewer Asks This Question
The interviewer would like to know if you understand what it takes to keep on top of ordering medical supplies and inventory. If you have performed these duties, give an example of your experience. If you have not performed these duties, describe how you learn quickly and will have no problem performing these tasks.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
Focus on providing details about when you have maintained inventory or ordered medical supplies. If you are unfamiliar with performing these duties, you can describe how you will have no problem performing these tasks as you are highly organized and have attention to detail.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"Yes, I have experience ordering medical supplies and maintaining inventory. I fully understand that there is an art to being properly organized when it comes to the availability of supplies. I have used various software and programs such as ABC and XYZ for medical ordering and inventory. What programs does Healthscope use to maintain inventory?"
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"I performed a few administrative duties during my internship. I helped maintain supplies in the general surgery ward for five weeks. I found my organizational skills and attention to detail came in handy. I have never ordered medical supplies, but I learn quickly and will be capable of performing that task once trained."
Written by Krista Wenz on July 31st, 2022
General
18. Working in healthcare requires compassion and empathy. Do you consider yourself a compassionate person?
Why the Interviewer Asks This Question
To succeed in the healthcare industry, you must have substantial compassion and empathy for your patients. Talk to the interviewer about your compassionate qualities so they can see that you will be a good fit for the Healthscope team.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
Focus on providing examples of how you provide compassionate care. Be sure to mention that you show compassion and empathy qualities to your patients, their family members, and your coworkers.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"I understand that compassion is one of the top qualities I need to bring to the workplace, being in the healthcare profession. I consider myself a very compassionate individual. I am warm-hearted, responsive to my patients' and coworkers' needs, and always empathetic. I can genuinely put myself in others' shoes and actively listen to see how I can help them the best."
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"Yes, I consider myself a compassionate person. I take the opportunity to understand and help others whenever possible. While attending university, I spent a lot of time volunteering at a local hospice - not only for the added experience but also to give back to others. I look forward to continuing this level of compassionate care with your organization."
Written by Krista Wenz on July 31st, 2022
General
19. Why do you think you will be successful in this role with Healthscope?
Why the Interviewer Asks This Question
The interviewer wants to hear that you feel confident in your skills and have no doubts you will be successful if hired for the position. Show the interviewer that you have the skills, training, and experience they are looking for.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
Rather than share how you have gone beyond expectations in the past, focus on how your qualities will help you exceed company expectations. Discuss the reasons why you will be great at this job. Talk about your qualifications and skills that will help you to do this job well. If you can, match your strengths to the requirements outlined in the job description.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"I know I will succeed in this role because I have worked in this industry for five years with great training and mentorship. I have a solid understanding of X, Y, and Z (skills listed in the job description). Also, I have my updated certifications as outlined in your job description. I am well-prepared for this next step in my career."
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"I believe my success with Healthscope will come from having all the hard and soft skills you seek, whether learned in school or gained through my internship experience. I have a great deal of knowledge in the healthcare industry and stay informed of best practices."
Written by Krista Wenz on July 31st, 2022
General
20. What is your greatest weakness?
Why the Interviewer Asks This Question
The interviewer wants to hear about your greatest weakness as a healthcare professional to see that you are self-aware and can identify an area that needs improvement. When you admit you have a deficiency in a particular aspect of your profession and take steps to improve, it shows the interviewer that you are motivated and inspired to grow professionally.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
Choose a weakness that is not a core skill for this position. You can be candid in your answer, recognizing that you aren't great at something and acknowledging your need to improve. Be sure to have an action plan to improve this weakness.
Perhaps you are watching TED talks to gain skills in a particular area, reading the latest-and-greatest book on the subject, or taking a seminar at a nearby community center. We all have weaknesses, so don't be afraid to share yours!
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"I know this will come off as cliche, but it's truthful. My weakness is not delegating. I know what I want and how I want it done, so it's often easier to do it myself. However, it can inhibit my ability to grow. I cannot take on every step of a project; I need to be able to give the task or a portion of it to another team member or direct report, let go of the control, and know they will take care of it. I've spoken with my current manager about it, and we've developed a system where he can call me out on the behavior since often I'm not aware of it. By bringing awareness to it at the moment, I find my propensity to hold onto control has decreased, so I'm certainly moving in the right direction."
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"At this point in my career within healthcare services, my newness is my greatest weakness. To overcome this, I have committed to ten extra hours per week of study. I dive into various medical journals and spend a great deal of time educating myself beyond what my degree and internship have offered."
General
21. Rate your problem solving skills from 1-10. How do you justify your rating?
Why the Interviewer Asks This Question
The interviewer wants to know how you would rate your problem-solving skills. Of course, you want to give yourself a strong rating; however, you must remain realistic. Everyone has room to learn and improve! Be sure to justify your score as well.
Focus Your Answer On
When you respond with your rating and justification, describe how your problem-solving skills will benefit Healthscope if hired. Interviewers want to hear that they are choosing a candidate who will improve the company.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"I rate my problem-solving skills as an 8 out of 10. I am not always as efficient as I would like to be, but I feel that my problem-solving skills are above average. My supervisor and coworkers will attest to my fast reflexes when a problem arises and say that I remain calm under pressure. I am excited for the opportunity to bring my problem-solving and critical-thinking skills to Healthscope."
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"I would give myself a solid 8.3 on a scale of 10. It might seem strange to give myself a .3, but I think of it as an 83%, which is a B- teetering on a B. It's a solid grade, with definite room for improvement since I'm certainly not perfect. The reason for the B-/B grade would be that I'm quick to take action and figure out the solution as I go, but sometimes I could benefit from taking a moment to pause and reflect or gather other contributors before taking action. That said, I believe I generally get the best outcome possible when faced with a challenge. If chosen for this position, know that I can quickly and efficiently handle any problem I face."
Written by Krista Wenz on July 31st, 2022
General
22. What part of your career brings you the most stress, and how do you manage it?
Why the Interviewer Asks This Question
Stress is often a regular part of the day-to-day work experience. Talk to the interviewer about which areas of your career are the most stressful. Ensure that your answer does not include a factor that would make you appear unfit for the position. (e.g., a healthcare professional should not find facing illness the most stressful part of the job). Then, describe how you manage your stress in the workplace.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
Briefly describe what area of your career brings you the most stress. Then, focus on explaining how you manage your stress, ending on a positive note.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"The area of my career that brings me the most stress is when we have done all we can, but a patient does not make it. Instead of letting that stressful event take over my emotions, I focus on my time with the patient and tell myself that I provided the best care possible."
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"To be completely transparent, I probably bring myself the most stress because of my innate desire to be the best. I strive for perfection too often, which causes undue stress on myself. I manage this by focusing my energy on productive activities that are good for my career."
General
23. What do you like least about your current job?
Why the Interviewer Asks This Question
The interviewer asks this question to determine why you are looking for a new place of employment. When the interviewer understands why you are leaving your current position, they can see if Healthscope can provide you with what you seek.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
Focus on being positive in your response. Even though the interviewer wants to hear what you like least about your current job, they do not want you to bad-mouth your coworkers, patients, or management. When you respond, highlight the opportunities you can receive with Healthscope. For example, you may not like your current job because there is no opportunity for growth or it is a part-time position. In that case, mention that this organization offers opportunities for professional development or a full-time schedule.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"What I like least about my current job is the lack of opportunity for professional development. I am one year away from obtaining my Doctoral Degree in Health Administration, and there is no room for me to grow with my current employer. I like that Healthscope encourages professional growth and offers opportunities to advance within."
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"I love my current job, but the commute has become too tough on my personal life. When I started working at my current job, I was single, and the commute was not an issue. I am married now and have three children, and the two-hour commute each day interferes with my time with my family."
Written by Krista Wenz on July 31st, 2022
General
24. Healthscope supports a healthy balance between our team members' professional and personal life. How do you find that healthy balance?
Why the Interviewer Asks This Question
Maintaining a healthy work/life balance is essential to prevent burnout, illness, and injury from stress. Talk to the interviewer about how you maintain that appropriate balance for yourself.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
Working in healthcare is a stressful job. You want to assure the interviewer you know how to care for your mental and physical health. Describe the activities you enjoy in your free time and how you understand that decompressing on your days off helps energize you for your next shift.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"I find that it's pretty simple to balance life and work with the right company. My job doesn't feel like a burden when I enjoy what I do. I am always sure that when at home, my family gets my attention first. I take time on my days off to do things for myself and ensure that I regenerate before my next shift begins. My family and I enjoy outdoor activities like camping, horseback riding, and going to the beach. When I spend time in nature, all the stress melts away."
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"I make a strong effort to keep a healthy balance by spending my free time away from my cell phone and having more face-to-face time with my friends and family. I indulge in the things that make me happy on my days off, like going for runs with my dog, going on motorcycle rides with my husband, and doing Cross Fit. I can give even more energy at work by consistently rejuvenating in this way."
Written by Krista Wenz on July 31st, 2022
General
25. At Healthscope, we take pride in our great relationships with clients, vendors, coworkers, and patients. Do you consider yourself to be a strong relationship builder?
Why the Interviewer Asks This Question
Assure the interviewer that you would treat everyone at Healthscope with great respect and a positive attitude. Discuss the ways you would build strong and healthy relationships if hired. Some ways to build strong relationships in the workplace are to:
- Have strong follow-up habits
- Offer sincere conversation
- Get to know people on a personal level
- Be trustworthy
- Avoid gossip
- Offer mutual respect
- Be mindful of your actions
- Compliment others
- Be positive
- Be a strong listener
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
Professional relationships are as essential to foster as personal relationships, especially in healthcare. You will be working on a team with your coworkers and must know and trust who you are working with. Assure the interviewer that you understand the value of fostering professional relationships and that you are a strong relationship builder.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"I have earned compliments on my relationship-building skills. I am a strong relationship builder and take pride in my 'people skills.' I like to get to know people and ask them questions about themselves. Most people love to talk about themselves, and I find it's a great and simple way to start building rapport with others. Rest assured, I would be a great ambassador of positive relationships for Healthscope if chosen for the position."
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"I am happy to hear that Healthscope values long-term relationships. This fact is a bonus for me, and it's one of the reasons I chose to work in the medical field. I like working in an industry where genuine care is valued. I've had success in university and my internships by focusing on building a reputation for consistency and follow-up. What you describe is a good fit for me, and I'd like to represent a company that wants to create long-term sustainable partnerships."
Written by Krista Wenz on July 31st, 2022
General
26. Healthscope prides itself on offering inclusive, non-discriminatory care. Do you agree with our approach?
Why the Interviewer Asks This Question
The interviewer asks this question to ensure you understand Healthscope's approach to patient care. They want to ensure that you agree with their vision and that your beliefs align with the company. If you disagree that everyone should be included and not discriminated against, the interviewer will determine you may not be a good fit for the team.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
Focus on assuring the interviewer that you accept all cultures and beliefs, even if they may not align with yours. The interviewer wants to hire a healthcare professional who is open-minded and inclusive.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"Yes, I agree 100% with your approach. I do not believe there should be discrimination in healthcare or anywhere else, regardless of one's beliefs or cultural differences. That is one of the reasons I want to work for Healthscope, as your values align with mine."
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"I agree with your approach. I feel no one should be discriminated against, and all patients should be treated with the same level of dignity and respect."
Written by Krista Wenz on July 31st, 2022
General
27. It is often said that a career in healthcare is a 'thankless job.' How can we keep you motivated and engaged, even on the days when you feel your work goes unnoticed?
Why the Interviewer Asks This Question
The interviewer would like to know how they could continue motivating you, even on the most challenging days. They want to see if you need to have verbal recognition, if you are motivated solely by the success of your team, or if helping patients is what inspires you. Talk to the interviewer about how you have stayed motivated in the past.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
While you may be the type of person who likes verbal recognition from your patients, supervisor, or coworkers, it is best to show that you can stay motivated within yourself. If you come across as an employee who needs your supervisor to keep you motivated and engaged, the interviewer may pass you over for another candidate.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"My chosen career was helping people at exactly the point they were least capable of helping themselves. So, I never expect thanks from my patients. It's not that I don't need positive reinforcement. Everyone does. But I made a point to find it elsewhere instead of expecting it from my patients. Nowadays, I make an effort to expressly thank the people I work with when they do a good job. I focus on being grateful to be allowed to see private, raw, emotional parts of people's lives."
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"I am easily motivated, and it does not take much to keep me engaged. I am fully aware that healthcare-related positions can seem thankless. Honestly, the best thanks that I can get is a pat on the back now and then. The majority of my motivation comes from simply helping people and seeing my patients and their family members smile."
Written by Krista Wenz on July 31st, 2022
Operational
28. With the ongoing changes in the healthcare industry, how do you stay on top of current trends?
Why the Interviewer Asks This Question
The interviewer asks this question to see how you stay up-to-date on the latest trends and techniques healthcare professionals use. There are publications, webinars, conferences, podcasts, in-person training, and continuing education courses to offer training on the latest technology, issues, and techniques confronting healthcare personnel.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
The interviewer wants to see that you take your profession seriously by staying current on the latest trends.
When responding to this question, focus on describing the different ways you stay current in your industry. The more methods you have to keep up-to-date on the latest issues confronting your profession, the better.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"Every morning, I listen to X Podcast because I find the information fresh and valuable. In addition to this podcast, I subscribe to a few industry blogs - ABC and XYZ. I greatly value the information shared between fellow professionals. What resources do you prefer to stay on top of industry trends and changes?"
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"I am an avid fan of Google alerts! I will receive an email with the related information whenever there is a major headline about the healthcare industry. In addition, I subscribe to a couple of medical-related journals, including A and B, and attend annual seminars highlighting the latest technologies used in healthcare."
Written by Krista Wenz on July 31st, 2022
Operational
29. Healthcare service companies require strong organizational skills and attention to detail. How do you ensure that your work is properly organized and highly accurate?
Why the Interviewer Asks This Question
The success of the healthcare industry thrives on the accuracy of information and organization. Talk to the interviewer about the ways you ensure accuracy and organization in your daily activities. Perhaps you use a particular app or software. Maybe you are a pen and paper person. Whatever your method, stress that you are successful in organizing your day and that your reports are highly accurate.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
Focus on describing your approach to ensuring your day is organized and how your attention to detail ensures your reports are highly accurate. The interviewer wants to see that, if hired, you would be an excellent addition to the team.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"I am a highly detailed person, and I thrive on having a high level of organization in my day. If I am offered a position with Healthscope, you will never find me to be disorganized! This organization includes my scheduling, paperwork, and more. I utilize my Outlook calendar and set alerts for myself for deadlines and important activities. My documentation is strong, as well."
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"I'm a bit of an organizational geek. I carry around a notebook and write down important facts if I think there is a chance I will forget them. But this is usually just for transitions. Every clinic I've ever worked in has its way of communicating and recording facts, so I put time and attention into using the system the people around me are using. That way, it's easier to transition care, and the patient has all their pertinent information in the same place. My notebook saves me when I'm swamped, but I try to be efficient and put info directly into the patient's chart when I can."
Written by Krista Wenz on July 31st, 2022
User-Submitted Answer
"I ensure that by working according to my job description/responsibilities and following facilities' policies and procedures."
Written by an Anonymous User
Our Professional Interview Coach
Alexandra E. Reviewed the Above Answer
Good thoughts! I would recommend expanding your answer with more detail. Do you stay organized with to-do lists? If you are naturally an organized person, I recommend including that in your answer as well. I have written a suggested answer below that you could customize depending on your skills and what you do.
"Naturally, I am an organized person. I use checklists to ensure that I complete all of my responsibilities. I always follow policies and procedures and double check my work to ensure that it is highly accurate."
Teamwork
30. Do you prefer to work in a team-based position or individually?
Why the Interviewer Asks This Question
The interviewer wants to know your preference regarding teamwork or working individually. Be sure to avoid pigeonholing yourself into one particular scenario (i.e., I only like to work alone). You may work well without needing much management or direction, or perhaps you are better driven in a collaborative and team-led environment. Either way, be honest with the interviewer about your preferences without leaning negatively one way or the other.
Written by Krista Wenz on July 31st, 2022
Focus Your Answer On
Most healthcare positions are team-based unless you work at a call center or other position where you primarily work alone. You want the interviewer to know you can work well and be productive in either environment. However, you can lean slightly towards having a preference that aligns with the position you are interviewing for.
Written by Krista Wenz on July 31st, 2022
1st Answer Example
"I always give my best, whether doing an independent project or working in a team environment. I enjoy the camaraderie of working in a team, but I can also be successful working autonomously."
Written by Krista Wenz on July 31st, 2022
2nd Answer Example
"I have found, in the past, that I work well in an individually driven environment. However, I can also be productive in a team-based setting. Both environments have their pros and cons, but I can adapt to either quite well."
Written by Krista Wenz on July 31st, 2022