35 Stanford Health Care-Stanford Hospital Interview Questions & Answers
1. At Stanford Hospital, we pride ourselves on being one of the premier academic institutions in the west. Do you have experience working with students in the medical field?
Why the Interviewer Asks This Question
As part of the more extensive Stanford Health System and Stanford University, Stanford Hospital is an academic institution that trains tomorrow's physicians, advanced practitioners, nurses, and other healthcare professionals. For this question, your direct experience working with medical students isn't as important as your willingness to do so and that you see the importance of this.
Written by Krista Wenz on August 6th, 2022
Focus Your Answer On
If you have direct experience training students, be sure to talk about the capacity in which you worked. More importantly, talk about why academics in medicine is essential and be sure to show an openness to working with the future of the medical field. To seal the deal for your interviewer, think back to your training in your job and talk about how your mentors positively impacted you.
Written by Krista Wenz on August 6th, 2022
1st Answer Example
"As a fairly new nurse, I knew that I wanted to be involved in the academic side of nursing after I participated in the Stanford Health nurse residency program. The training I received with the organization was top-notch, and I'd love to be able to pay this forward to the future of the nursing field. What opportunities would I have in the ICU to work with rotating nursing students?"
Written by Krista Wenz on August 6th, 2022
2nd Answer Example
"With my current organization, I have the wonderful opportunity to work alongside psychiatry residents in our program. The residents are great to work with because they often bring fresh ideas to behavioral health patient care. They also look to me for my knowledge as an experienced Psychotherapist. We learn a lot from each other to provide the best care possible, and I look forward to any opportunities to work with residents or other students in the behavioral health setting here at Stanford Hospital."
Written by Krista Wenz on August 6th, 2022
2. Tell me about yourself.
Why the Interviewer Asks This Question
Interviewers will often ask this question first to break the ice and start the conversation. Take a few minutes to tell the interviewer about yourself, demonstrating essential skills and characteristics that are valuable in the position you are interviewing for.
Written by Krista Wenz on August 6th, 2022
Focus Your Answer On
Taking the past, present, and future approach in your response is recommended. You want to mention how you started down this career path, what steps you have taken to get to where you are now, and what your future goals are. Be sure to highlight any promotions or achievements you are proud of and any other work-related accomplishments. You can mention extracurricular activities you are interested in, family life, or volunteer work if it ties in with the qualities needed for the job, showing you are a responsible and dedicated individual.
Written by Krista Wenz on August 6th, 2022
1st Answer Example
"A bit about me - I love to travel, read, and conduct research. I am a recent graduate from Columbia University and have spent the past 12 months traveling the world. It was the best experience I could have given myself, as I learned so much from seeing how the rest of the world lives. I returned to the US last month and have been actively looking for work for the past couple of weeks. I am looking forward to getting into the routine of a career again and am excited to do so with Stanford Health Care."
Written by Krista Wenz on August 6th, 2022
2nd Answer Example
"I am an avid triathlete and have traveled to 10 countries in the last eight years to compete in various races. I am a competitive individual and enjoy keeping fit. In between my training, I completed my nursing degree and graduated from UC Santa Barbara six months ago. Since I am new in my career, my biggest goal is to get hired by Stanford Health Care and take as many related courses and workshops as possible. In the next five to eight years, I would like to further my education, receive my Master's Degree in Healthcare Administration, and work in an administrative position."
Written by Krista Wenz on August 6th, 2022
User-Submitted Answer
"I’ve been working as an RN for about 3 years now, I was initially from Los Angeles, and that is where I got most of my experience from. I started as an RN supervisor in a Skilled facility where I learned how to effectively delegate tasks and manage care for multiple patients in a safe and organized manner. This provided me with a good foundation of skills as I move on to work in acute care. I did my transition to practice program at the Veterans Affairs hospital during the pandemic in a med-surg unit. During that time, I learned to perform thorough assessments, and procedures, educate patients, collaborate with physicians and other multidisciplinary teams, and most importantly be proactive and adaptable to changes. I expanded my experience and skills by working with the general population on a med surg-tele unit at _______ and as a travel nurse at _______. These experiences have prepared me to be confident enough in my skills and be able to take the opportunity to keep learning something new. And my most recent position is being a home infusion nurse here in the bay area, where I administer IV infusions in the comfort of the patient’s home."
Written by an Anonymous User
Our Professional Interview Coach
Marcie Wilmot Reviewed the Above Answer
Excellent! You've done a wonderful job of discussing your relevant experience and skill set. Can you talk more about what inspired you to go into healthcare in the first place? Also, don't forget to mention any education or certifications you have in this field. Great job!
3. What part of your healthcare career brings you the most stress?
Why the Interviewer Asks This Question
Stress in the healthcare industry can often be a regular part of the day-to-day work experience. Talk to the interviewer about the most stressful aspects of your career. Ensure that your answer does not include a factor that would make you appear unfit for the position. (i.e., a healthcare professional should not find caring for sick people the most stressful part of the job).
Written by Krista Wenz on August 6th, 2022
Focus Your Answer On
While you want to mention what part of your career brings you the most stress, you don't want to dwell on it. Instead, mention the stressful part and then talk about how you minimize the stress, so it does not consume you. If healthcare professionals do not have healthy ways to destress, it can lead to illness, injury, and job burnout.
Written by Krista Wenz on August 6th, 2022
1st Answer Example
"To be completely transparent, I probably bring myself the most stress because of my innate desire to be the best. I strive for perfection too often, which causes undue stress on myself. I manage this by focusing my energy on productive activities that are good for my career."
Written by Krista Wenz on August 6th, 2022
2nd Answer Example
"The part of my career that brings me the most stress is when my patients do not adhere to taking their medications or following their treatment plan. I know if they followed my recommendations, they could live a fuller, healthier life. What I have done to decrease my stress levels in this situation is to do all I can to explain why they have a treatment plan and how following it will get them better results. I communicate clearly and concisely, so there is no misunderstanding. I leave it to my patients to do what they feel is best for them."
Written by Krista Wenz on August 6th, 2022
4. Are you familiar with Stanford Hospital's C-I-CARE philosophy to approaching patients? Why is an approach like this important?
Why the Interviewer Asks This Question
For this question, it is essential to do your research on the organization and understand that C-I-CARE stands for: connect, introduce, communicate, ask, respond and exit. This philosophy explains a detailed approach that staff at Stanford Hospital should take with patients. The process is important for patients because it outlines who you are and what you will be doing with patients. This approach helps give them a sense of ease in how you speak with and respond to their needs. When you answer this question, talk about how your approach with patients is similar and that this philosophy is one that you will be able to adapt to. If you've worked under a similar patient communication approach, be sure to mention that as well.
Written by Krista Wenz on August 6th, 2022
Focus Your Answer On
You do not want to be unprepared to answer this question. If you do not know what the interviewer is asking, they will see that you did not do your homework on Standford Health Care and deem you uninterested in the job. After researching and understanding their patient care approach, you will be better prepared to respond to this question and explain why this approach is important.
Written by Krista Wenz on August 6th, 2022
1st Answer Example
"With my current organization, I have been extensively trained on the AIDET approach to patient care. I use these critical approaches to patient care daily with the AIDET approach because patients deserve to have a say in their care and be heard and responded to. What I love about the C-I-CARE approach of Stanford Hospital is the new emphasis on asking questions of the patient and responding to their needs. Knowing that it is part of the C-I-CARE approach is awesome. If hired for this position, you can be sure I would take this approach from day one on the job."
Written by Krista Wenz on August 6th, 2022
2nd Answer Example
"When I applied for this position and researched the organization, it was very refreshing to read about the C-I-CARE approach to communicating with patients. In my years of working with patients coming in for x-rays, CT scans, and sonograms, I've seen way too many techs not take this approach, affecting the patients in their time with us. While working as a CT Tech, I have always prioritized connecting with the patients under my care, so I could ask them important questions and put them at ease at a difficult time. If I were to join Stanford Hospital, I'd greatly look forward to taking this formalized approach to communicating with my patients."
Written by Krista Wenz on August 6th, 2022
User-Submitted Answer
"This approach really resonates with me. I believe it is of utmost importance that healthcare givers are aiming to connect and respond appropriately. I have a similar philosophy with patient care and strive to have clear communication with the patient."
Written by an Anonymous User
Our Professional Interview Coach
Stephanie Cafaro Reviewed the Above Answer
This is a great start, but your response feels a bit too brief. I suggest adding in an additional sentence or two to share a few more details about the C-I-C-A-R-E philosophy itself. What exactly is this approach and why does it resonate? A few additional details will take your answer from good to great!
5. If Stanford Health Care-Stanford Hospital hired you today, what would you accomplish first?
Why the Interviewer Asks This Question
When you start a new position, it is essential to set a goal on how you will make a positive impact quickly after being hired. Tell the interviewer your impact goal, should you be a successful candidate. If you want to make an impact with your answer, refer to the company's immediate needs, such as increasing budgets, or improving patient care, for instance.
Written by Krista Wenz on August 6th, 2022
Focus Your Answer On
You want to be conscious of the onboarding process. With any new job, you will meet your coworkers and supervisors, attend new employee orientation, and read policy and procedure manuals. It is best to say you will first accomplish the things mentioned so as not to come across as someone who will start and immediately try making many changes.
Written by Krista Wenz on August 6th, 2022
1st Answer Example
"When we spoke earlier, you mentioned that you urgently sought to improve the level of patient care and compassion at this facility. I want to offer my strong skills in building patient rapport and help improve the satisfaction of everyone that uses the services of Stanford Health Care-Stanford Hospital. If chosen for the position, I plan to make a positive impact very quickly."
Written by Krista Wenz on August 6th, 2022
2nd Answer Example
"If hired today, I would first learn the responsibilities of my role, read the employee handbook, meet my coworkers and managers, and learn all I can about the facility by reading the policy and procedure manuals."
Written by Krista Wenz on August 6th, 2022
6. Think about a difficult boss, professor, or coworker. What made them a challenge to be around? And, how did you successfully interact with this person?
Why the Interviewer Asks This Question
The interviewer wants to gain insight into your interpersonal and communication skills. They want to see if you call this person out on their behavior or if you find another way to work with them without causing a scene.
Written by Krista Wenz on August 6th, 2022
Focus Your Answer On
Show the interviewer that you work well with most personalities even though you recognize some folks are pretty challenging to be around. Think about that one person at work who is seen as hard to please. Perhaps there is someone at work who tries to intimidate others. Talk to the interviewer about what made this person challenging and their relationship with you. Avoid speaking poorly of anyone, and be sure to end your response on a positive note.
Written by Krista Wenz on August 6th, 2022
1st Answer Example
"I once worked at a small medical facility where the primary physician was very demanding. When he walked into the facility, employees quietly announced that he was in the building so everyone could be prepared for his arrival. This physician had great intentions; however, his people skills were a little rough. I saw that he meant well and recognized that he wanted to do many good things. When we interacted, I always took his feedback with the understanding that he didn't mean things as harshly as he might say them."
Written by Krista Wenz on August 6th, 2022
2nd Answer Example
"In my previous position, I had a coworker who didn't pull their weight. This unmotivated coworker created more work for the rest of the team by being slow and unresponsive. Our team started to complete most of the tasks regarding group projects. It didn't take much time before our department head noticed this particular individual was slacking. I feel like, in most instances, the underachievers will weed themselves out over time, and it's rarely worth making a fuss over."
Written by Krista Wenz on August 6th, 2022
7. With the ongoing changes in the healthcare industry, how do you keep your knowledge up-to-date?
Why the Interviewer Asks This Question
Employers expect staff to stay up-to-date in their respective fields, and today's technology makes this reasonably easy! List several ways you receive your industry knowledge and stay on top of trends. Tell the interviewer about those daily email updates you receive from professional organizations, conferences you attend, and seminars you have taken.
Lastly, asking the interviewer what resources they refer to for industry trends is a great idea. That question can start up a great conversation, and you may learn a thing or two as well.
Written by Krista Wenz on August 6th, 2022
Focus Your Answer On
Focus on providing several ways you stay current on changes in the healthcare industry. The more ways you have to keep up-to-date, the better. The interviewer will see that you are professional and proactive and do not mind spending your free time staying current on the trends.
Written by Krista Wenz on August 6th, 2022
1st Answer Example
"Every morning, I listen to X Podcast because I find the information fresh and valuable. In addition to this podcast, I also subscribe to a couple of industry blogs. One is ABC, and the other is XYZ. I greatly value the information shared between fellow professionals. What resources do you prefer to stay on top of industry trends and changes?"
Written by Krista Wenz on August 6th, 2022
2nd Answer Example
"I am an avid fan of Google alerts! I receive an email with the related information whenever there is a major headline about the healthcare industry or new technologies used in healthcare. In addition, I subscribe to a couple of medical-related journals, attend industry conferences annually, and listen to a healthcare podcast on my way to work."
Written by Krista Wenz on August 6th, 2022
User-Submitted Answer
"I'm subscribed to nursing newsletters such as Cleveland Clinics. I also subscribe to several medical-related journals like the American Journal of Nursing. My BSN program also taught me enjoyment to reading research articles related to the field."
Written by an Anonymous User
Our Professional Interview Coach
Stephanie Cafaro Reviewed the Above Answer
It's evident that you're committed to staying abreast of current trends! My only suggestion is to include some specific titles of newsletters you subscribe to (or online blogs or podcasts that you engage with.)
8. What type of work environment do you dislike working in?
Why the Interviewer Asks This Question
The interviewer asks this question to see if you will be a good fit for the company culture if hired. If you respond that you dislike working in an environment that is what Stanford Health Care provides, the interviewer will see that you may not be a good fit.
Written by Krista Wenz on August 6th, 2022
Focus Your Answer On
Before your interview, try to see what the company culture is like at Stanford Health Care. You can research online, read employee reviews, review the company website, and visit the facility and talk to staff.
Written by Krista Wenz on August 6th, 2022
1st Answer Example
"I can be productive in most work environments, so long as the mentality is positive and teamwork is encouraged. I cannot work in an environment that feels negative or toxic."
Written by Ryan Brunner on January 21st, 2019
2nd Answer Example
"I prefer to focus on the positive, so if it's okay, I would like to share my ideal work environment. My ideal environment is organized, collaborative, positive, energetic, and encouraging. I love working with like-minded people who set challenging goals for themselves. I thrive when I work for supervisors who encourage curiosity and creativity in problem-solving."
Written by Krista Wenz on August 6th, 2022
9. In your opinion, what makes you a great problem solver?
Why the Interviewer Asks This Question
Employers want to know that you have a systematic approach to problem-solving. Consider the skills and qualities that help you successfully face problems. Perhaps you have a keen eye for detail. Maybe you can see opportunity when others can only focus on the issue. Share your strengths as a problem solver and your ability to come up with innovative solutions.
Written by Krista Wenz on August 6th, 2022
Focus Your Answer On
As a healthcare professional, you will have to problem solve daily. Some issues will be minor, and some more significant. Some problems will allow you time to solve them, while for others, you will have to think quickly. The interviewer wants to ensure you have the skills they seek in a candidate.
Written by Krista Wenz on August 6th, 2022
1st Answer Example
"I am a great problem solver because I do not allow stress to cloud my judgment and mute my sound decision-making. I am a keen observer with a great memory which allows me to recall unique solutions or ideas."
Written by Krista Wenz on August 6th, 2022
2nd Answer Example
"I believe I am a great problem solver because I am sure to gather as many facts as possible, I look at the problem and its potential solutions from multiple angles, and I am not afraid to make a creative decision that might seem off the beaten path."
Written by Ryan Brunner on January 21st, 2019
10. Talk about a time you had to deliver bad news to a patient or colleague. What approach did you take and was it effective?
Why the Interviewer Asks This Question
A healthcare career requires communicating effectively while maintaining a sense of understanding and compassion. Stanford Hospital knows the importance of communication and holds it as one of its core values. For this question, your interviewer will want to hear how you handle difficult conversations in your work to understand your communication skills. In the example, describe how you took a compassionate approach with the person and put yourself in their shoes. While taking the approach of being in their shoes, talk about why openness and honesty were important to the person, even when the information you were delivering wasn't pleasant.
Written by Krista Wenz on August 6th, 2022
Focus Your Answer On
Paint a good picture for the interviewer when you respond. Talk about the situation where you had to deliver bad news, how you went about it, and how your patient or colleague responded. The interviewer wants to gain insight into how sensitive you are when delivering this type of news and how you communicate to others.
Written by Krista Wenz on August 6th, 2022
1st Answer Example
"In the primary care setting, working as a Physician Assistant, I coordinate care with providers in GI, Orthopedics, Radiology, and many other specialties. When care is coordinated, I, as the primary care provider, get to discuss results. Last year, I had a patient experiencing severe pain in their abdomen and I walked through a series of tests to no avail. After a blood test was done and white blood cell count was found to be high, cancer was surely a top culprit for the pain. I immediately ordered a CT scan for the patient the next day, and I called her and explained my suspicion. Sure enough, following the scan, the radiologist contacted me, saying that she had a large mass on her abdomen. Knowing the lady was a mother and a wife, I needed to explain to her what the next steps would be and explain what the results meant. I spoke with her over the phone, and she was obviously distraught. I ensured her that the Oncologist I referred her to would be diligent in taking a biopsy and providing her with the best treatment options possible. For her, knowing the following steps and timelines was extremely important."
Written by Krista Wenz on August 6th, 2022
2nd Answer Example
"As a nurse who has worked in pediatrics, family practice, and urgent care, I have had to deliver bad news on many occasions to patients with some bad diagnoses. One thing that really sticks out in my mind was a mother who brought in her high school-aged son with chest pains and difficulty breathing. The boy was dressed head to toe in his team's hockey warm-ups, and upon examination, he was very hopeful that whatever was ailing him wouldn't impact him in his team's big game the following evening. After a quick exam, the physician and I suspected bronchitis. After being confirmed from tests, it was my job to explain the diagnosis and the treatment plan. I explained to the boy and his mother that an antibiotic and plenty of rest were needed over the following week. The rest was to include no school and no physical activity like hockey. Seeing the sadness in his eyes, I explained to the boy that if he were to try playing, his bronchitis could easily turn into pneumonia that could leave him hospitalized for other games into his season. He was very understanding, and his mother appreciated my approach with both of them."
Written by Krista Wenz on August 6th, 2022
11. What is your greatest weakness and what are you doing to turn that weakness into a strength?
Why the Interviewer Asks This Question
The interviewer wants to hear about your greatest weakness in your profession to see that you are self-aware and can identify an area that needs improvement. When you admit you have a deficiency in a particular aspect of your work and take steps to improve, it shows the interviewer that you are motivated and inspired to grow professionally.
Written by Krista Wenz on August 6th, 2022
Focus Your Answer On
Focus on a weakness related to your profession, but not one that is an essential job duty. For example, suppose you say your weakness is your verbal communication skills. In that case, the interviewer may pass you over for another candidate since that skill is an essential part of working in the healthcare industry.
Written by Krista Wenz on August 6th, 2022
1st Answer Example
"I believe I could improve some technical skills, including Excel and Word. Currently, I am at an intermediate level; however, I would be more comfortable at an advanced level. I have enrolled myself in a weekend workshop for the next six weeks. We will see how stellar my skills are after that course!"
Written by Krista Wenz on August 6th, 2022
2nd Answer Example
"My greatest weakness is my lack of experience in this field. I am improving this weakness by applying for this position. I just graduated college and received my Bachelor's Degree in Nursing and only have experience from my practicals. My goal is to get chosen for the position to start gaining hands-on experience. I am a quick learner, and you will not be disappointed in my performance if hired for the position."
Written by Krista Wenz on August 6th, 2022
12. Why do you think you will be successful in this role with Stanford Health Care-Stanford Hospital?
Why the Interviewer Asks This Question
Rather than just sharing how you have gone above and beyond expectations in the past, focus on how your qualities will help you to meet and exceed expectations with Stanford Health Care-Stanford Hospital. Discuss the reasons why you will be great at this job. Talk about your qualifications and skills that will help you to do this job well. If you can, match your strengths to the requirements outlined in the job description.
Written by Krista Wenz on August 6th, 2022
Focus Your Answer On
Focus on describing your skills and experience in your field and how they will enable you to succeed in this role. If you are new to the healthcare industry, explain that your eagerness to learn and inquisitive nature will lead you to succeed in this position.
Written by Krista Wenz on August 6th, 2022
1st Answer Example
"I know I will succeed in this role because I have worked in this industry for five years with great training and mentorship. I have a solid understanding of X, Y, and Z (skills listed in the job description). Also, I have my updated certifications as outlined in your job description. I am well-prepared for this next step in my career."
Written by Krista Wenz on August 6th, 2022
2nd Answer Example
"I believe my success with Stanford Health Care-Stanford Hospital will come from having all the hard and soft skills you are looking for, whether learned in school or gained through work experience. I know all the key players in this region and stay informed of best practices."
Written by Krista Wenz on August 6th, 2022
User-Submitted Answer
"I've worked in healthcare for 11 years and have excelled in many different roles. My time in the ICU allowed me to explore team leading, rapid response, and being a resource for nurses on other units. My behavioral health experience taught me how to skillfully work with patients who were behaviorally more difficult."
Written by an Anonymous User
Our Professional Interview Coach
Stephanie Cafaro Reviewed the Above Answer
This is a thorough response! It sounds like you'd breathe a wealth of professional experience into this position.
13. Do you think it is possible to be a good team member, yet disagree with the leader occasionally?
Why the Interviewer Asks This Question
The interviewer wants to know that you can be diplomatic in the workplace, even when you may disagree with your leader at times. Show the interviewer that you can be a good team member yet disagree with the leader occasionally. Explain that you believe everyone is entitled to their professional opinion yet capable of simultaneously maintaining respect for each other. Show that even if you disagree with the final decision they make, you support the direction the team is heading.
Written by Krista Wenz on August 6th, 2022
Focus Your Answer On
The interviewer is not trying to trick you with this question. It is perfectly okay to disagree with your leader from time to time. It is how you maintain respect and professionalism that is important for the interviewer to hear.
Written by Krista Wenz on August 6th, 2022
1st Answer Example
"I think it is possible to be a great team member, even when disagreeing with the leader. It's all in how you maintain respect for each other despite the difference in opinion."
Written by Krista Wenz on August 6th, 2022
2nd Answer Example
"I believe that being a good team member is more about attitude than compatibility. You do not need to agree with everyone 100% of the time to be effective in your job."
Written by Krista Wenz on August 6th, 2022
14. Stanford Health Care-Stanford Hospital was initially looking for someone with 5 years' experience in a similar role. Considering you have just 2 years' experience, would you be willing to accept this position at a lower salary?
Why the Interviewer Asks This Question
The interviewer asks this question to determine if you are willing to earn your way up if they do not want to offer you top compensation. Discuss with the interviewer what you would expect for compensation if offered this position.
Written by Krista Wenz on August 6th, 2022
Focus Your Answer On
This is a personal decision only you can make. Decide what salary you would need to make, which is commensurate with your experience. You want to show a willingness to move up the ladder, but you need to ensure what Stanford Health Care offers fits your lifestyle.
Written by Krista Wenz on August 6th, 2022
1st Answer Example
"I would be happy to earn my way to the top compensation level if required. I assure you that, despite my being shy of experience by a couple of years, I am a top performer, and you would not be disappointed in my performance if you choose to hire me."
Written by Krista Wenz on August 6th, 2022
2nd Answer Example
"I understand I do not quite meet the qualifications of experience you are looking for and am willing to be compensated in adjustment to that fact. However, I look forward to proving my worth to Stanford Health Care-Stanford Hospital in hopes of being considered for the median salary for the role."
Written by Krista Wenz on August 6th, 2022
15. After reading the job description, what do you like most about this position?
Why the Interviewer Asks This Question
The interviewer asks this question to see that you have read the job description in its entirety and determine what aspect of the role you like the most. Most healthcare job postings have many duties you will be asked to perform. The interviewer wants to know what you like the most to see where your strengths lie.
Written by Krista Wenz on August 6th, 2022
Focus Your Answer On
Focus on describing what you like most about the job and explain why. For example, you might like that you will be responsible for training all new employees and providing regular performance evaluations. Tell the interviewer why this particular job duty excites you.
Written by Krista Wenz on August 6th, 2022
1st Answer Example
"There are many aspects of the job description that are appealing. What I like most about this position is being in charge of training new employees and conducting annual performance evaluations. I have worked in a teaching capacity for the past five years and love sharing my knowledge and experience with others. I also enjoy the annual reviews because it lets me show my staff how well they are doing and how much I appreciate their work."
Written by Krista Wenz on August 6th, 2022
2nd Answer Example
"There are many aspects of the job that I enjoy. What I like most about this position is being a patient advocate for vulnerable patients. I enjoy educating my patients on the available services and finding the best resources to improve their quality of life."
Written by Krista Wenz on August 6th, 2022
16. Are you willing to work a flexible schedule rotating with 2nd and 3rd shifts?
Why the Interviewer Asks This Question
Some of Stanford Health Care's job requirements on their website state that the employee must be willing to work a rotating schedule alternating with 2nd and 3rd shifts. The interviewer wants to see that you understand that job requirement and are willing to be flexible with your schedule.
Written by Krista Wenz on August 6th, 2022
Focus Your Answer On
Focus on letting the interviewer know that you understand the requirement and are willing to work whatever schedule is needed for the role. The interviewer wants to hire an employee who accommodates the company's needs, showing you are a team player.
Written by Krista Wenz on August 6th, 2022
1st Answer Example
"Yes, I saw that is a job requirement on your website, and I am willing to work a rotating schedule. I have worked a rotating schedule for the past five years and enjoy having a flexible schedule."
Written by Krista Wenz on August 6th, 2022
2nd Answer Example
"Yes, I understand this role requires a rotating schedule, and I am fine with that. I enjoy the flexibility a rotating schedule offers and look forward to the opportunity to work with Stanford Health Care."
Written by Krista Wenz on August 6th, 2022
17. Do you speak any foreign languages fluently?
Why the Interviewer Asks This Question
The interviewer asks this question to determine if you have additional skills to benefit their company if hired. Stanford Health Care has many patients who speak foreign languages, and they want to see if you speak any fluently to serve their clientele better.
Written by Krista Wenz on August 6th, 2022
Focus Your Answer On
Focus on describing any foreign languages you speak fluently. If you are not fluent in another language, tell the interviewer of any classes you have taken and how you would rate your skills. For example, if you had two years of Spanish in high school and can speak a little conversational Spanish, explain that in your response. Be sure to let the interviewer know you are open to taking foreign language speaking classes to improve your skills, showing your dedication to the profession.
Written by Krista Wenz on August 6th, 2022
1st Answer Example
"I am fluent in American Sign Language as my mother is deaf. I also speak conversational Spanish, but I would not consider myself fluent. I took two years of Spanish in high school and have traveled extensively to Latin countries. I have always been able to understand the language and make myself understood, but I am interested in improving my skills."
Written by Krista Wenz on August 6th, 2022
2nd Answer Example
"I am 90% fluent in Spanish, and 100% fluent in German as my family is originally from Germany. Some Hispanic patients I have had said my Spanish is perfect, but I feel I need additional work on my past tense verb conjugations. I am working with an online tutor and think I will be 100% fluent in Spanish in the next month or two."
Written by Krista Wenz on August 6th, 2022
18. How do you handle a dispute with a coworker or supervisor?
Why the Interviewer Asks This Question
It is not uncommon for coworkers or supervisors to have a dispute or disagreement with someone they work with. The interviewer knows this and wants to see how you have handled disputes in the past. How you respond gives the interviewer insight into your problem-solving, communication, and conflict resolution skills, which are essential skills to possess in any profession.
Written by Krista Wenz on August 6th, 2022
Focus Your Answer On
Focus on giving a detailed explanation of how you handled a past disagreement with a supervisor or coworker. You do not necessarily need to describe the reason for the dispute, just how you dealt with it. The interviewer wants to hear that you dealt with the conflict privately, calmly, and professionally and that there was a resolution.
Written by Krista Wenz on August 6th, 2022
1st Answer Example
"Luckily, I have had good coworkers and supervisors in the past with minimal conflict. If an issue arises with a colleague, I like to nip it in the bud. I ask them to speak privately, address the issue, and devise a resolution that makes us both happy."
Written by Krista Wenz on August 6th, 2022
2nd Answer Example
"Over the years, I have found the involved parties can fix all conflicts with honest, open communication. When both parties can explain why they are bothered by something and decide how to handle the situation maturely, it seems less conflict will happen in the future. Most conflicts are simply a misunderstanding or lack of communication."
Written by Krista Wenz on August 6th, 2022
19. Many people will say that a career in healthcare is a 'thankless job'. How do you stay motivated and engaged, even on the days when you feel your work is not appreciated?
Why the Interviewer Asks This Question
The interviewer wants to know how you stay motivated and inspired to do your job - even on the most challenging days. They want to see if you are the type that needs to have verbal recognition or if you are motivated solely by the success of your team. Talk to the interviewer about how you stay motivated even if you do not receive recognition or thanks from your patients.
Written by Krista Wenz on August 6th, 2022
Focus Your Answer On
Most healthcare professionals do not enter this line of work expecting constant recognition. It is always nice to receive a thank you or other kind words from your patients, but it should not be expected. Discuss with the interviewer your personal motivation to perform your job even when your work is underappreciated.
Written by Krista Wenz on August 6th, 2022
1st Answer Example
"I am an easily motivated individual, and it does not take much to keep me engaged. I am fully aware that healthcare-related positions can seem thankless. Honestly, the best thanks I can get is a pat on the back now and then or a smile or hug from my patients. The majority of my motivation comes from simply helping people."
Written by Krista Wenz on August 6th, 2022
2nd Answer Example
"My chosen career was helping people at exactly the point they were least capable of helping themselves. So, I have never expected thanks from my patients. It's not like I don't need positive reinforcement. Everyone does. But I made a point to find it elsewhere instead of expecting it from my patients. Nowadays, I make an effort to expressly thank the people I work with when they do a good job. I focus on being grateful to be allowed to see private, raw, emotional parts of people's lives. And I make work-related goals I can achieve for satisfaction."
Written by Krista Wenz on August 6th, 2022
20. At Stanford Health Care-Stanford Hospital, we seek to hire individuals who want to spend their career with us. Would you consider yourself dedicated to a career with our organization?
Why the Interviewer Asks This Question
Assure the interviewer that you are dedicated to a lucrative career with Stanford Health Care. The hiring manager would like to know that this position fits into your long-term plan and that, if hired, you would stay with their organization as long as possible.
Written by Krista Wenz on August 6th, 2022
Focus Your Answer On
Stanford Health Care invests a lot of time and money in hiring and training its team members. The interviewer wants to ensure you will be a good investment if hired.
Written by Krista Wenz on August 6th, 2022
1st Answer Example
"My entire career has been dedicated to the healthcare field. I find it incredibly rewarding and interesting because I get to help others, and every day brings new challenges! One of the reasons I applied for this role with Stanford Health Care-Stanford Hospital is because I can see a long-term fit here. I plan to work in the healthcare industry for my entire career and can only see myself doing that with your organization."
Written by Krista Wenz on August 6th, 2022
2nd Answer Example
"I know this career can take a toll on personal life, and I understand that while it can be more-or-less sustainable, it's more than just a job for me. So far, I have dedicated my entire adult life to this career. I have shadowed numerous professionals and have worked at multiple clinics to determine what would be the best fit for me. I know this is the right career for me, and I see myself spending the rest of my career with Stanford Health Care."
Written by Krista Wenz on August 6th, 2022
21. This profession can take a toll on your emotions. Have you ever let your emotions interfere with your ability to perform your job?
Why the Interviewer Asks This Question
The interviewer wants to know if you consider yourself to be an emotionally driven person. Talk to the interviewer about your emotions and if they have ever affected your productivity at work. Remember that almost everyone is an emotional creature to some degree, and the interviewer understands this. Being an emotional person shows you have compassion and empathy. But, you do not want it to interfere with your ability to perform your job.
Written by Krista Wenz on August 6th, 2022
Focus Your Answer On
You want to let the interviewer know that you have emotions, but you keep them to yourself while working to avoid interfering with your job. Describe how you keep your feelings from affecting your productivity.
Written by Krista Wenz on August 6th, 2022
1st Answer Example
"Everyone is emotional to a certain degree, and I consider myself kind-hearted and open. A healthcare career can be emotional at times. However, I choose to focus on the positives and have never let my emotions interfere with my ability to perform my job. For instance - if we are close to losing a patient, I will focus on the positive memories rather than the illness. This mindset has consistently allowed me to continue with a productive shift no matter the emotions that come my way."
Written by Krista Wenz on August 6th, 2022
2nd Answer Example
"This is a great question. We've all had those tough cases. A child dies, a patient yells at you, or you must give someone a cancer diagnosis. I believe it is professional to take a few minutes after an encounter like that and let those emotions come and go. I cope with these emotions by telling myself that it's not my story; it's the patient's story. I think it's okay to be moved by someone else's experience, but I don't need to make it mine. By keeping this mindset, I can keep my emotions from interfering with my ability to perform my job."
Written by Krista Wenz on August 6th, 2022
22. Tell me about your healthcare-related education and training, and how it has prepared you for this position.
Why the Interviewer Asks This Question
Take a few minutes to walk the interviewer through your formal post-secondary education and any on-the-job training. Talk about your most positive takeaways from your post-secondary experience, and be sure to tie in how that experience will help you succeed in this position.
Written by Krista Wenz on August 6th, 2022
Focus Your Answer On
The interviewer wants to ensure you have the required education and training for the position. Discuss where you went to school, what degree or certifications you obtained, and how long you have been trained in your profession.
Written by Krista Wenz on August 6th, 2022
1st Answer Example
"I have a nursing degree from Sacramento State and additional on-the-job training within clinical research. I graduated top of my class six years ago and completed a valuable internship with UC Davis Medical Center. I feel that my nursing education opened up many industry-related avenues for me. All of these experiences have helped prepare me for success in this role with Stanford Health Care-Stanford Hospital."
Written by Krista Wenz on August 6th, 2022
2nd Answer Example
"I did my undergraduate in chemistry and medical school at St. George's University. I loved surgery, so my electives were in general surgery, trauma epidemiology, and orthopedics. I'm happy to be moving on to more responsibility as a resident. I have had some amazing mentors and look forward to bringing my knowledge and experience to Stanford Health Care."
Written by Krista Wenz on August 6th, 2022
23. Reflecting back on your career up to this point, what would you consider your proudest moment?
Why the Interviewer Asks This Question
Stanford Hospital values professionalism and pride in the workplace. For this question, your interviewer will seek insight into how you take pride in your work by having you speak about your proudest moment during your career. Whether you are an experienced veteran or a new graduate out of training, dig deep for what you truly believe is your proudest moment and talk about it with passion. Whether it was an award that you won, recognition you received, or excellent patient care you provided, your interviewer will be looking for your greater sense of pride no matter how you answer this question.
Written by Krista Wenz on August 6th, 2022
Focus Your Answer On
There is no right or wrong answer to this question. However, you want to choose a response that will stand out in the interviewer's mind as truly exceptional.
Written by Krista Wenz on August 6th, 2022
1st Answer Example
"A couple of years ago, after my lunch break in the cafeteria in the basement of our hospital, I noticed an elderly gentleman walking around the lobby of the operating room, and he looked lost. He explained that he had just arrived after getting the call that his wife was in an auto accident and he was in complete distress. I asked his wife's name and took the time to find the OR director so we could find his wife so he could be with her. As it turns out, the gentleman wrote our CEO a wonderful letter thanking me for taking the time to brighten his day in a time of need and to thank the OR staff for their quick work with his wife. After the incident, it was just a normal part of my day to help someone in need at our large facility. Our CEO recognized me at an all-staff meeting a couple of months after the incident, and I was very proud that something little could hopefully inspire my colleagues to do the same."
Written by Krista Wenz on August 6th, 2022
2nd Answer Example
"I would say that the proudest moment of my career was when I was asked to present at the ASHA national conference a few years ago for my work with young adults with autism and preparing them to train for job interviewing through mock interviews. As you can see from my resume, I had been recognized for my mock interviewing training through coaching and video modeling, and I was asked to present my methodology. While public speaking isn't necessarily my forte, I was proud to be asked and did it without hesitation."
Written by Krista Wenz on August 6th, 2022
User-Submitted Answer
"My proudest moment is helping arrange for a dying patient to meet up with her beloved dog. She had a wish to see the dog before she passed, and wanted the dog to come to the hospital. I went up the chain of command and helped make the meet-up happen."
Written by an Anonymous User
Our Professional Interview Coach
Stephanie Cafaro Reviewed the Above Answer
Wow! That is a very impactful moment. I am so glad you could give this patient this critical moment of joy and connection. I am glad you shared this; it really shows how compassionate and person-centered you are.
24. What is your patient care philosophy?
Why the Interviewer Asks This Question
It's always a great idea to research the company before your interview. You want to know their care philosophy so your answer can reflect what is important to them. Think of your patient care philosophy and discuss this with the interviewer. Keep your answer concise yet sincere.
Written by Krista Wenz on August 6th, 2022
Focus Your Answer On
When reviewing the Stanford Health Care website, you will see that their patient care philosophy is to provide patients with the best diagnosis and treatment. It also mentions how they strive to care for their patients and each other with respect, honesty, compassion, teamwork, and excellence. When you use some of the exact keywords in your response and show that your patient care philosophy aligns with Stanford's, the interviewer will see that you would be a good fit for the team.
Written by Krista Wenz on August 6th, 2022
1st Answer Example
"Every day at work, I remind myself that everyone I come across has their struggles, and every person we care for has a story. I make sure to get to know my patients whenever possible so I can provide the care they specifically need. Everyone has the right to compassionate care, which I provide to all my patients."
Written by Krista Wenz on August 6th, 2022
2nd Answer Example
"I have three philosophies regarding my work--one for the clinic, one for me, and one for the patient. First, I work in a system, and I respect that. I follow the rules, maintain my certifications, and appreciate the policies and values of whatever site I work. Patient care is a privilege, and I respect my role in clinical care and the part other people have. Second, I want to be the best at what I do. Every day I learn something, and that's because I choose to get better.
Last, I adapt to the individual. If I'm meeting the requirements of my position, and evolving within my profession, then I am free to adjust to my patient and be the provider they need. Some patients need a lot of attention; some want less, and some need boundaries. I have trained myself to adapt my communication style so a patient gets what they need."
Written by Krista Wenz on August 6th, 2022
User-Submitted Answer
"Compassion and Kindness are at the heart of my philosophy. I alight with the values at Stanford that nursing excellence requires
a caring heart."
Written by an Anonymous User
Our Professional Interview Coach
Stephanie Cafaro Reviewed the Above Answer
Compassion and kindness are critical attributes for healthcare providers to have, and these qualities certainly shine through in your interview answers. For this specific response, I suggest adding in a few more details or a specific example of how your patient care philosophy looks in practice. How do you show compassion and kindness in your day-to-day work? How does this impact the way you treat patients?
25. Before Stanford Health Care-Stanford Hospital can offer you the position, you must be able to pass a drug screen and full criminal background check. Will you have an issue passing either of these?
Why the Interviewer Asks This Question
Working in the healthcare industry means you are in contact with vulnerable people, children, pharmaceutical drugs, drug-related equipment, confidential information, and other areas of sensitivity. If you have a criminal record or drug issue, you must disclose this as it will be discovered during your background. If you do not have a drug issue or criminal background, assure the interviewer that you are able and willing to pass a complete background check and drug screen.
Written by Krista Wenz on August 6th, 2022
Focus Your Answer On
Focus on being brief and concise. If you have no issue passing either, let the interviewer know that you have no criminal background and do not use drugs. If you do have something to disclose, you must do so now.
Written by Krista Wenz on August 6th, 2022
1st Answer Example
"I have a clean criminal record and am happy to comply with any background check you require of me. I have never used drugs, so I will have no issue passing the drug screen."
Written by Krista Wenz on August 6th, 2022
2nd Answer Example
"No problem. I understand that it's part of the job. But I want to be up-front, I have done a full background check before, and there is a possibility you will see a charge for possession of marijuana in the check. It was several years ago, and it's no longer an issue for me because I've made significant changes in my life to pursue this career. But I don't want you to be surprised by the information. I'm happy to answer any questions you have and can assure you I will have no issue passing the drug screen."
Written by Krista Wenz on August 6th, 2022
26. Stanford Health Care requires our team members to have strong organizational skills and attention to detail. How do you ensure that your work is properly organized and highly accurate?
Why the Interviewer Asks This Question
The success of the healthcare industry thrives on the accuracy of information and organization. Talk to the interviewer about the ways that you ensure accuracy and organization in your daily activities. Perhaps you use a particular app or software. Maybe you are a pen and paper person. Whatever your method, highlight that you are successful in organizing your day and have a keen eye for detail.
Written by Krista Wenz on August 6th, 2022
Focus Your Answer On
If you have a past performance review or letter of recommendation highlighting these skills, be sure to have a copy to give your interviewer. When someone else commends your organizational skills and your accuracy in your documentation, it carries more weight with the interviewer than if you describe having those skills.
Written by Krista Wenz on August 6th, 2022
1st Answer Example
"I am a highly detailed person, and I thrive on having a high level of organization in my day. If I am offered a position with Stanford Health Care-Stanford Hospital, you will never find me to be disorganized! This organization includes my scheduling, paperwork, and more. I utilize my Outlook calendar and set alerts for myself for deadlines and important activities. My documentation is strong as well."
Written by Krista Wenz on August 6th, 2022
2nd Answer Example
"I'm a bit of a nerd. I carry around a notebook and write down important facts if I think there is a chance I will forget them. But this is usually just for transitions. Every clinic I've ever worked in has its way of communicating and recording facts, so I put time and attention into using the system the people around me are using. That way, it's easier to transition care, and the patient has all their information in the same place. My notebook saves me when I'm swamped, but I try to be efficient and put info directly into the patient's chart when I can."
Written by Krista Wenz on August 6th, 2022
User-Submitted Answer
"I utilize tools such as a notebook and apps on the phone. I keep my fingers' papers organized in a folder or a clipboard. I aim to stay highly organized."
Written by an Anonymous User
Our Professional Interview Coach
Stephanie Cafaro Reviewed the Above Answer
It sounds like you've adopted some organizational systems (both virtual and paper-based) that work well for you!
27. At Stanford Hospital, we pride ourselves on the ability to work together as part of a larger team. Talk about a great team that you were a part of in the past. What made the team great and what role did you play on the team?
Why the Interviewer Asks This Question
Stanford Hospital takes teamwork seriously and holds it as a core value and expectation of all employees. In providing the best care possible to patients, solid teamwork is required as the patient is cared for by many people in many different settings throughout their span as a patient. For this question, your interviewer will seek insight into how you feel a team works best by having you talk about your best experience working as part of a team. In your experience, talk about the role or roles you feel comfortable playing as part of a larger team and express to your interviewer that you thrive in a team-based environment.
Written by Krista Wenz on August 6th, 2022
Focus Your Answer On
This is a several-part question, so you want to ensure you answer all of the interviewer's questions in your response. Be sure to talk about the team, your role, and what made the team great.
Written by Krista Wenz on August 6th, 2022
1st Answer Example
"The current team of techs that I work with in our Radiology unit is very cohesive and a great team to be a part of. What makes our team function so highly together is our ability to communicate clearly and respectfully with each other, even if we are giving each other constructive feedback. We all sense that we are working towards common goals, which stems from our director being open and honest with us through communication. And while we are a diverse group in age and background, we all feel a sense of belonging to the group and the decisions we make."
Written by Krista Wenz on August 6th, 2022
2nd Answer Example
"In my first job as a Physician Assistant out of my program, I joined a small family practice clinic with four physicians and four mid-level providers. What made this team so great to be a part of was the respect we all showed for each other and the knowledge and expertise each of us brought to the table. As a new graduate, I felt welcomed right away to the team by the physicians and my mid-level colleagues and was empowered to make decisions right off the bat when I started. At first, I was a worker bee as part of the team. But slowly, I started taking the lead on areas I had trained extensively and was a go-to for my providers at times."
Written by Krista Wenz on August 6th, 2022
User-Submitted Answer
"We had a team leader at the ICU, we had to organize together to provide the best patient care possible. We had a tech at times but not always. So if I was available I would help with blood sugars and temps. If not the person with the lightest patient load would check on their teammates. The team was great because everyone was willing to help. I usually played the role of team leader."
Written by an Anonymous User
Our Professional Interview Coach
Stephanie Cafaro Reviewed the Above Answer
It sounds like you played a valuable role on this team and as a result, your team was able to achieve its outcomes. You mention being a team leader, but it would be helpful to also add a sentence or two about exactly what that role entailed. Did you drive others' work forward? Were you a motivator? Did you delegate tasks or fill in gaps? Being a team leader can mean a lot of different things, depending on the project at hand. Giving your interviewer a few impactful details about what actions you took as a team leader will make your answer come alive.
28. Working in the healthcare industry requires a strong amount of compassion. Do you consider yourself a compassionate person?
Why the Interviewer Asks This Question
To succeed in the healthcare industry, you should have a solid level of compassion for your patients, family members, and colleagues. Talk to the interviewer about the compassionate qualities you possess and provide an example of how you display compassion in the workplace.
Written by Krista Wenz on August 6th, 2022
Focus Your Answer On
You want to show the interviewer that you are compassionate by providing details of how you provide compassionate care. Perhaps you are an active listener or go the extra mile to make your patients feel comfortable.
Written by Krista Wenz on August 6th, 2022
1st Answer Example
"I understand that compassion is one of the top qualities I need to bring to the workplace, being in the healthcare profession. I consider myself a very compassionate individual. I am warm-hearted, responsive to my patient's needs, and always empathetic."
Written by Krista Wenz on August 6th, 2022
2nd Answer Example
"Yes, I am a very compassionate person and have been my entire life. I was always the one to bring stray animals home and give my lunch to those less fortunate than me. I believe you need to be compassionate and empathetic to work in this field and feel honored to have the opportunity to provide compassion to my patients and their family members."
Written by Krista Wenz on August 6th, 2022
User-Submitted Answer
"I agree that delivering great patient care requires compassion. I believe I provide compassionate care in my daily nursing care by actively listening to my patients' needs to help them be more comfortable during their hospital stay."
Written by an Anonymous User
Our Professional Interview Coach
Rachelle Enns Reviewed the Above Answer
Very nice answer. It's great that you show compassion to your patients in this way.
29. Have you ever been involved in ordering medical supplies, maintaining inventory, or other types of healthcare-related administrative duties?
Why the Interviewer Asks This Question
The interviewer would like to know if you understand what it takes to keep on top of ordering medical supplies and inventory. Assure the interviewer that you can foresee needs and take the appropriate action. Highlight your ability to be responsible when it comes to related administrative tasks.
Written by Krista Wenz on August 6th, 2022
Focus Your Answer On
If you have been tasked with administrative duties in the past, describe your experience. If you have not been required to maintain inventory or order medical supplies, show your willingness to learn.
Written by Krista Wenz on August 6th, 2022
1st Answer Example
"I have experience in ordering medical supplies and maintaining inventory. I fully understand that there is an art to being properly organized when it comes to the availability of supplies. For medical ordering and inventory, I have used various software and programs such as ABC and XYZ."
Written by Krista Wenz on August 6th, 2022
2nd Answer Example
"Yes. I used to do this in my former position. I was responsible for maintaining supplies in the general surgery ward for five years. It was great working behind the scenes with the result being efficiency for others."
Written by Krista Wenz on August 6th, 2022
30. Stanford Hospital prides itself on excellence through a commitment to doing our best at all times. To ensure you would do this if hired, how do you best prepare yourself to come to work ready to provide excellent care every day?
Why the Interviewer Asks This Question
At the heart of this question lies your ability to stay mentally and physically prepared to do your job daily, starting with some aspects of your personal life. In your answer, talk about your hobbies and lifestyle choices that make you mentally and physically fit for this job. Your interviewer will be looking to hear how you can best prepare yourself for your career by maintaining a healthy lifestyle that promotes mental clarity. Doing so helps your ability to come to work each shift ready to do your best to provide excellent patient care.
Written by Krista Wenz on August 6th, 2022
Focus Your Answer On
Assure the interviewer that you have found a healthy work/life balance. When you take time on your days off to lead a healthy lifestyle and decompress from the job stressors
Written by Krista Wenz on August 6th, 2022
1st Answer Example
"For me, the best way I can come ready to work each day is by ensuring that I have a healthy work-life balance, and this starts for me with my family. Outside work, I stay fit and mentally challenged by coaching my kid's baseball and basketball teams throughout the year. These activities bring joy to both my children and me. On top of coaching, working as a Medical Lab Tech requires long shifts on my feet, so I stay in shape by working out regularly and also getting plenty of sleep at night."
Written by Krista Wenz on August 6th, 2022
2nd Answer Example
"Life as an ER Nurse, where working 12-hour shifts is the norm, requires me to strike a balance outside work so I am refreshed and ready to go when I report for my next shift. This starts with a good sleep schedule and plenty of rest. Whether working a rotating shift between days and overnights or a straight shift, I take time for rest when needed. Outside of work, I love being outdoors fishing, hiking, and canoeing, and these things make an impact on my ability to mentally relax and recover outside of work."
Written by Krista Wenz on August 6th, 2022
User-Submitted Answer
"I ensure I get proper sleep and meditate prior to the shift so I can maintain mental clarity and keep well resourced."
Written by an Anonymous User
Our Professional Interview Coach
Stephanie Cafaro Reviewed the Above Answer
It sounds like you value self-care, which is wonderful!
31. Stanford Health Care-Stanford Hospital seeks to hire those with strong problem-solving skills. When were you able to successfully resolve a problem in the workplace?
Why the Interviewer Asks This Question
Problem-solving, dispute resolution, and critical thinking are essential skills to possess. Display to the interviewer that you are capable of problem-solving within the workplace. Talk about a time when you were creative, proactive, and displayed the leadership qualities required to resolve a workplace issue.
Written by Krista Wenz on August 6th, 2022
Focus Your Answer On
Focus on providing an answer that shows you think outside the box and will be an asset to Stanford Health Care if hired. Interviewers like to hire creative professionals who take the lead when a problem arises.
Written by Krista Wenz on August 6th, 2022
1st Answer Example
"In my most recent position, we had a consistent problem with employees arriving late for their shifts or calling in sick at the very last moment. Rather than the typical documenting and reprimanding style that management usually takes, I decided to track the results of an accountability reward system. For 180 days, my employees were rewarded for coming to work 10 minutes early. Also, a bonus was added for every month with zero sick days. Ultimately, we awarded those with perfect attendance a $600 bonus. In the end, the bonus cost us less money than the cost of lowered productivity due to absent employees. The program was successful, and upper management chose to keep it implemented for another six months. We will re-assess in December, but it seems to be working very well."
Written by Krista Wenz on August 6th, 2022
2nd Answer Example
"I worked in a clinic where the primary population was low income. We had a lot of concerns with patients not showing up for appointments when expected. The staff wanted to start double-booking patient time slots. Instead, I got permission to spend a day in a highly-rated clinic serving the same population. Instead of scheduling, they had these 'drop-in mornings' with a common waiting room. I took these methods and incorporated them into our setting. We did that twice weekly, which completely solved our scheduling problem."
Written by Krista Wenz on August 6th, 2022
32. When have you shown a willingness to learn a new method or new approach to solving a problem?
Why the Interviewer Asks This Question
Being flexible and able to handle change is a skill that all employers desire to see. Discuss with the interviewer your ability to approach a problem using new methods. Give a recent example, but spend more time highlighting the resolution rather than the problem.
Written by Krista Wenz on August 6th, 2022
Focus Your Answer On
Working in healthcare requires a willingness to be open to change. There are rapidly advancing technologies in the healthcare industry, and team members must be flexible and adapt to these changes. Give a workplace example when you had to learn a new method or approach to solving a problem.
Written by Krista Wenz on August 6th, 2022
1st Answer Example
"When our facility came under new management last year, many new methods and policies came into place. I learned some exciting new approaches to patient care and customer management challenges. I enjoyed the process and am always open to trying new methods if it increases efficiency or patient care."
Written by Krista Wenz on August 6th, 2022
2nd Answer Example
"Recently, my current employer implemented remote patient monitoring. I had to learn how to use the software and integrate it into our current system. I also had to learn how wearable devices worked. I was in charge of educating the patients on the devices and getting them set up in the online patient portal. I found the experience fascinating and am amazed how my patients are getting better outcomes with this technology."
Written by Krista Wenz on August 6th, 2022
33. How would you describe your personality?
Why the Interviewer Asks This Question
Personality is defined as the combination of characteristics or qualities that form an individual's distinctive character. The interviewer asks this question to see what characteristics you would bring to Stanor Health Care if hired. Your example could include buzzwords such as extroverted, energetic, cheerful, and confident.
Written by Krista Wenz on August 6th, 2022
Focus Your Answer On
To stand out to the interviewer, use keywords in the job description. Using the exact words that describe the ideal candidate for the position will show the interviewer you have what they are looking for.
Written by Krista Wenz on August 6th, 2022
1st Answer Example
"I would describe my personality as approachable, light-hearted, and positive. I believe that, if asked, my colleagues and supervisor would say the same about me."
Written by Ryan Brunner on January 21st, 2019
2nd Answer Example
"I am easygoing, confident, and cheerful. I do not tend to let things bring me down, and I am confident yet humble when learning something new. My coworkers say I always have a smile on my face and brighten up any room I walk into. I look forward to the opportunity to bring these traits to Stanford Health Care."
Written by Krista Wenz on August 6th, 2022
User-Submitted Answer
"I would say that I'm friendly and approachable. I am also positive and easygoing."
Written by an Anonymous User
Our Professional Interview Coach
Stephanie Cafaro Reviewed the Above Answer
It sounds like you have quite a few positive personality characteristics! To make your response more memorable and impactful, I suggest adding some specific examples. Can you provide an example of your positivity and easy-going nature?
34. Stanford Health Care-Stanford Hospital is proud of our diverse workforce. Are you accustomed to working with diverse groups?
Why the Interviewer Asks This Question
The interviewer asks if you are accustomed to working with diverse groups to determine if you will be a good fit for the team. Assure the interviewer that you can handle an environment that offers diversity. Even better, give an example of being able to embrace diversity in the workplace.
Written by Krista Wenz on August 6th, 2022
Focus Your Answer On
If you have worked with diverse groups, explain when you have done so and what you enjoy about diversity. If you have not been exposed to much diversity, describe how you do not have experience working with diverse groups but look forward to doing so.
Written by Krista Wenz on August 6th, 2022
1st Answer Example
"Yes, I have worked with diverse groups of people most of my career, including my time in University. I am most comfortable and happy in this environment because it offers me unique learning opportunities."
Written by Krista Wenz on August 6th, 2022
2nd Answer Example
"Yes, I am accustomed to working with diverse groups and am so glad you pointed out your need for diversity at Stanford Health Care-Stanford Hospital. I greatly value diversity. I grew up in a fairly homogeneous town in northern Idaho. When I hit my 20s, it was important to me to learn about other cultures. I worked with community volunteer organizations in Peru, inner-city Chicago, and Russia and learned much about diversity. I loved seeing how other people live and learning about different cultures."
Written by Krista Wenz on August 6th, 2022
35. Do you prefer to work in a team-based position or individually?
Why the Interviewer Asks This Question
Talk to the interviewer about your preference for teamwork or working individually. The interviewer wants to see in which situation you are happiest and most productive. Be sure to avoid pigeonholing yourself into one particular scenario (i.e., I only like to work alone). You may work well without needing much management or direction, or perhaps you are better driven in a collaborative and team-led environment. Either way, be honest with the interviewer about your preferences without leaning negatively, either way.
Written by Krista Wenz on August 6th, 2022
Focus Your Answer On
You want your response to reflect that you are flexible and can succeed in either work environment. However, you want to tailor your response to fit the position you are interviewing for. If you are interviewing for a position as a nurse, you want to lean more towards enjoying a team-based environment. You may prefer an individual work environment if the job is in the call center or working the switchboards.
Written by Krista Wenz on August 6th, 2022
1st Answer Example
"I always give my best, whether I am doing an independent project or working in a team environment. I enjoy the camaraderie of working in a team, but I can also be successful working autonomously."
Written by Krista Wenz on August 6th, 2022
2nd Answer Example
"I have found, in the past, that I work well in an individually driven environment; however, I can certainly be productive in a team-based setting."
Written by Krista Wenz on August 6th, 2022
User-Submitted Answer
"I enjoy working with a team because I enjoy the support. I also excel at working individually. I have great experience working with both."
Written by an Anonymous User
Our Professional Interview Coach
Stephanie Cafaro Reviewed the Above Answer
It's great that you're so adaptable and can thrive within different working environments. However, this response lacks details and comes across as a bit too vague to be impactful. I suggest highlighting your adaptability, while also providing a specific example or two of why you thrive in each type of environment.