Meet the Author


Michelle Krebs

Meet Michelle

Michelle Krebs has over 15 years of experience interviewing and hiring candidates in the healthcare and medical device industries.

Her degree in communications and master's in management make her well-suited to provide interview training to hiring leaders and interview coaching to job candidates.

Michelle is certified by the Society of Human Resource Management and holds a LinkedIn Recruiter certification.

In 2018, Michelle created numerous company-based interview questions and answers for MockQuestions, including Northwestern Memorial Hospital, Cedars-Sinai Medical Center, and UnitedHealth Group.

Read more about Michelle Krebs on LinkedIn.

See Michelle's Best Answers in UnitedHealth Group Q&As

Our goal at United Health Group is to delight our patients and customers. Give an example of how you have delighted a customer in your previous role.
Michelle's Top Answer

"I consider the data analytics team my customer, even though they are an internal customer. One of the team members was asking me repeatedly for the same kind of reports. I finally started asking questions about why she was asking for this information and discovered that one of the feeds was broken. I called our reporting guru to see if they were aware of the issue and they weren't. Within a few days, the feed was fixed and our analyst had everything she needed. She thanked me for taking the time to make the extra call and asking more questions to figure out the root of the problem."

Recent Work From Michelle

Updated Questions and Answers

athenahealth, Inc.

October 1st, 2018
Updated Questions and Answers

Hamad Medical Corporation

September 27th, 2018
Updated Questions and Answers

Northwestern Memorial Hospital

September 27th, 2018
Updated Questions and Answers

London Health Sciences Centre

September 24th, 2018
Updated Questions and Answers

Hoag Memorial Hospital Presbyterian

September 19th, 2018
Updated Questions and Answers

Cedars-Sinai Medical Center

September 15th, 2018
Updated Questions and Answers

Baptist Health South Florida, Inc.

September 10th, 2018
Updated Questions and Answers

UnitedHealth Group

September 9th, 2018