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American Airlines Mock Interview

Question 4 of 35 for our American Airlines Mock Interview

American Airlines was updated by Kevin Downey on November 30th, 2022. Learn more here.

Question 4 of 35

What unique qualities would you bring to our company?

How to Answer
Entry Level Example
Experienced Example
Community Answers

This is an opportunity to go deeper than the hard skills listed on your resume. Explore the interpersonal or soft skills that have helped you excel in your job. Perform as much research on yourself as you would American Airlines. Examine your work history and past performance and determine those unique qualities that position you to be especially qualified for this role. For example, Integrity, honesty, and ethics are highly valued traits in AA's culture. As Robert Isom, the CEO of American Airlines, states in their standards of business conduct for employees, "Everyone who represents this airline is to act with integrity, honesty, and an absolute dedication to making responsible and ethical decisions."

"I have a unique ability to strike up a conversation and build rapport with nearly anyone. This is a great help when it comes to customer service and sales. My up-selling percentages are always very high."

"I speak three languages and have a degree in International Studies, which would be significant assets to American Airlines should I be hired as your next Flight Attendant / Call Service Agent / Security Personnel (insert the job description you are interviewing for)."

Anonymous Answer

"I feel like I'm very in tune with people's emotions and it has made me a better flight attendant for it. I try my best to take on the extra load to make things easier for the next person. I remember my passengers and allow myself to be open and approachable."

Stephanie's Feedback

These are all super important qualities, but I suggest providing a specific example or two to deepen the impact of your response. Is there a specific time when you were in touch with a passenger's emotions and you were able to improve an outcome because of it? What was the situation?

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How to Answer: What unique qualities would you bring to our company?

Advice and answer examples written specifically for an American Airlines job interview.

4. What unique qualities would you bring to our company?

How to Answer

This is an opportunity to go deeper than the hard skills listed on your resume. Explore the interpersonal or soft skills that have helped you excel in your job. Perform as much research on yourself as you would American Airlines. Examine your work history and past performance and determine those unique qualities that position you to be especially qualified for this role. For example, Integrity, honesty, and ethics are highly valued traits in AA's culture. As Robert Isom, the CEO of American Airlines, states in their standards of business conduct for employees, "Everyone who represents this airline is to act with integrity, honesty, and an absolute dedication to making responsible and ethical decisions."

Written by Kevin Downey on November 30th, 2022

Entry Level Example

"I have a unique ability to strike up a conversation and build rapport with nearly anyone. This is a great help when it comes to customer service and sales. My up-selling percentages are always very high."

Written by Kevin Downey on November 30th, 2022

Experienced Example

"I speak three languages and have a degree in International Studies, which would be significant assets to American Airlines should I be hired as your next Flight Attendant / Call Service Agent / Security Personnel (insert the job description you are interviewing for)."

Written by Kevin Downey on November 30th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"I feel like I'm very in tune with people's emotions and it has made me a better flight attendant for it. I try my best to take on the extra load to make things easier for the next person. I remember my passengers and allow myself to be open and approachable."

Stephanie's Feedback

These are all super important qualities, but I suggest providing a specific example or two to deepen the impact of your response. Is there a specific time when you were in touch with a passenger's emotions and you were able to improve an outcome because of it? What was the situation?

Next Question

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Update History

Current Version

2022-11-30

Updated By

Edited By

Kimberly Hallman

Updated the following: Answer Advice, Answer Example, and Answer Example

2022-01-06

Updated By

Stephanie Cafaro

Added the following: Coaches Feedback

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