Have you been through any airline-related training?
Interviewing and hiring for American airlines follows a five-step process: Application, A Virtual Group Interview, An In-Person Interview, A Six-Week Training Course, And Getting Your Wings. During their six-week course, you'll be immersed in a mix of fast-paced classroom, online, and hands-on training. Research what to expect from it, so when answering this interview question, you'll be able to relay any translatable training you've already had that conveys you already have a head start.
"Although I have not had any specific airline-related training, I have some current certifications that I believe will be helpful. These include CPR, First Aid, and WHMIS training, which I feel would give me something of a head start and competing edge in any training I'd receive with American Airlines."
"I have four years of industry experience, including industry-related safety and customer service training with company ABC. I keep up to date with all my certifications and read up on the current industry developments and regulations."
Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.
Anonymous Answer
I have been trained by Republic airline and I've been serving as a flight attendant for almost 8 years. At Republic, our standard is safety and customer service. I have maintained that throughout my entire career. I go to recurrent training once a year and there are little training videos every couple of months to brush up on your skills. We also have an amazing newsletter and I love to read it because you get to read the experiences of flight attendants from your company dealing with everyday experiences you deal with but different effective ways to improve on your customer service skills. I am always looking to expand on my customer service knowledge. It's so amazing how doing the littlest changes to your everyday behaviors can change how amazing you can be at whatever you do.
Stephanie's Feedback
Great! It sounds like you have the credentials, training, and experience for the role you're applying for. If you've recently participated in additional training or professional development (example: COVID precautions or safety training,) you may wish to include that as well.
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