American Airlines Mock Interview
Master 35 American Airlines interview questions covering customer service, safety protocols, and aviation operations.
Question 28 of 35
How do you determine priorities when you have multiple tasks at hand?
How to Answer
Entry Level
Experienced
Community Answers
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Attest to your time management skills, and explain how effective you are at estimating time frames, meeting deadlines, and knowing when to shift from your big-picture goals to more pressing short-term goals. When you feel torn between multiple projects or tasks, detail how you determine which needs your attention. Assure the interviewer you're diligent and, as they state in many of their job postings, that you have an "ability to prioritize and execute with a sense of urgency and preciseness."
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"When I had multiple priorities simultaneously in college, I'd ask my professor which aspects of any assignment or projects they'd rank based on their necessity, strengths, merits, or which they'd deem as most urgent. This professor was a mentor and taught me how to manage my time and multitask. Eventually, I adapted what I learned from them and developed my own methods to help focus my energies and priorities appropriately, identifying necessity and concentrating my efforts appropriately on the greater needs of the team effort or the big picture."
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I determine which project requires my attention by the number of hours we have to work with, as well as the size of the project. I'm comfortable delegating tasks when needed and am willing to put in extra hours when necessary, but that's rare. Normally I can estimate my timeframes while being resourceful and can keep every ball in the air, always hitting my deadlines. I've never missed a deadline."
Write Your Answer
0 - Character Count
Anonymous Answer
I figure out what is most urgent, then time permitting I work hard at finishing each task and, if needed, don't have a problem delegating jobs and working as a team to complete by the deadline.
Rachelle's Feedback
Analyzing urgency is a great first step for determining priorities. It's nice that you added in your willingness to delegate and collaborate when needed.
Anonymous Answer
When having multiple tasks I try to do the most challenging tasks first. Utilize my team so we can manage the work in a timely organized fashion. Organization, time management, and teamwork are all tools I use to determine my priorities when I have multiple tasks at hand.
Stephanie's Feedback
This sounds like a great problem-solving strategy, but I suggest providing a specific example to help your answer feel more memorable and personalized.
Unlock All 35 American Airlines Questions
Prepare for behavioral scenarios and operational questions that airline interviewers prioritize.
Get StartedJump to Question