Master 35 American Airlines interview questions covering customer service, safety protocols, and aviation operations.
Question 12 of 35
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
You want the skills you list to relate to the role you are applying for. Closely examine the job posting and identify which of the desired skills and abilities they list there most closely resemble you as a professional. For ideas, look at the comments in your past performance reviews or comments your coworkers have said about you in the past.

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I never give up, and I consider myself adaptable, resourceful, and diligent. I have also been described in my previous performance reviews as empathetic, considerate, and sincere."

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I have been very interested in finding a job position with American Airlines; one of the things that appealed to me about this job posting was that they seemed to be looking for candidates with traits that are my strong suits - organized, honest, and great customer service skills. In addition, I have strong leadership skills and thrive in conditions where I have to work under pressure."
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I am resilient, adaptable, and customer satisfaction-driven. All three of these skills are needed for a good team member.

Stephanie's Feedback
These are excellent skills! Similar to question #6, I suggest providing a specific example of how these skills show up in your work. Can you think of a specific example of a time when you exemplified a customer-service approach? What was the situation? What did you do to go above and beyond? These details will make your response more memorable and impactful.
Prepare for behavioral scenarios and operational questions that airline interviewers prioritize.
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Written by Rachelle Enns
35 Questions & Answers • American Airlines

By Rachelle

By Rachelle