ADP likes to hire over-achievers. Tell me about a time you achieved over and above your given quota or expectations.
ADP seeks to hire individuals who will take pride in their work and do more than just the 'bare minimum.' Remember that it's not just about how hard you worked but about the tangible results that followed.
"I have participated in fundraising for a local 5k that supports Alzheimer's awareness. As a volunteer, my goal was to raise 200. I reached out to every friend and family member in my contact list, posted on Facebook and LinkedIn, and went door to door to fundraise. I ended up raising 1,000 for the race that year, and all for a great cause!"
As you prepare for your interview, you will want to go through your resume to list times when you have exceeded expectations. Think about your accomplishments and any individual accolades you have achieved along the way. It's best if you can provide a specific answer with numbers and percentages.
"I went above my everyday responsibilities in my previous role, as I truly enjoyed the work that I was doing and wanted to take every opportunity I could to challenge myself. I volunteered to take on two extra clients to free up time for my boss, who was tied down with a few of our biggest clients. I also worked to create an employee resource group, which required planning and coordination outside of normal work hours."
"In my most recent position, my sales team was expected to up-sell to 40% of our customer base. I focused on building relationships with my customers and checking in on them regularly throughout the sales quarter. I made sure they knew about the latest innovations, and I kept track of my numbers closely. By the end of the quarter, I had a 67% up-sell average, making me one of the top salespeople on my team!"
Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.
Anonymous Answer
In my last job, my first position was the clerk in the admin department, but I set a goal to be promoted to Administrative Specialist. I knew it would take time, but I demonstrated my skills and I was considered to be promoted to Admin Specialist in charge of the Payroll area.
Marcie's Feedback
It's great that you set a goal and achieved it! Can you think of another example that you might also mention here when an employer gave you a target or goal to meet that you exceeded? If so, discuss how you managed to surpass the goal and what the end result was. Emphasize how you always go above and beyond to make sure you do your job to the best of your ability.
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