Tell me about a significant contribution you made in your current position.
The interviewer wants to know that you aim to make significant contributions to your employer. If ADP didn't hire the best, they wouldn't BE the best!
"My biggest contribution to the university was my creativity. I often volunteered to lead committees and group projects and often had to build the strategy from the ground up. I was creative when it came to fundraising and planning campus engagement events and I love collaborating with others to come up with new, innovative ideas."
Show the interviewer what you are capable of contributing to ADP. Examples to share might include building relationships with your team to solve problems, increasing sales on your team, or bringing a new idea to the table that helped to move a project along. Keep in mind that numbers and percentages speak volumes.
"In my last position, I would say my greatest contribution was reliability. I was there for three years and only had three unplanned absences due to illness. My manager and team members knew they could count on me to be at work every day and deliver on my commitments. My clients had the same reassurance because I was always at scheduled meetings and always available at work when I was supposed to be. I would bring this same level of commitment and reliability to ADP."
"When I was working in the inside sales department with my last company, I led the team in most of the KPIs. My most significant contribution was closing out 2016 at 145% to target with minimal client turnover."
Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.
Anonymous Answer
In my previous position, myself and another team member were assigned the Spanish request as there were many escalations due to communication barriers. I started to reach out to the clients by phone and email and created a relationship with the DOS as well as with the client. This allowed them to have a contact person and be able to address any issues before being escalated. After a few months, we saw the change where we only have 1 or two a month vs a few a week. Later the company decided to move all interaction with the South American team to Spain as the company was evolving.
Marcie's Feedback
Wow! This is a great example of a contribution that you made within your last company. It emphasizes a valuable skill that you have (and that many others don't have) - being bilingual. It also shows that you are proactive and customer-focused. In addition, your reply clearly explains how your actions benefited the company and its customers. Great job!
Anonymous Answer
When I was working in my previous job as an administrative assistant I was able to increase general efficiency by 30% through the timely delivery of continued support to team members and management.
Stephanie's Feedback
This sounds like a huge accomplishment! What steps did you take to increase that general efficiency by 30%? Walking your interviewer through the action steps that you took to enact this change will make your answer even more compelling.
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